Compaq Notebook 100 Series User manual

Contents v

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: JGilbert Saved by: JAbercrombie Saved date: 03/15/00 10:46 AM

Pages: 2 Template: c:\msoffice\templates\ref\ref-toc.dot

Part Number: 177845-001 File name: TOC.doc

CONTENTS

preface

Symbols .......................................................................................... ix

Technician Notes............................................................................. x

Serial Number.................................................................................. x

Locating Additional Information.................................................... x

chapter1

1.1 Computer Features and Models............................................1-1

1.2 System Memory Options.......................................................1-4

1.3 Power Management Functions..............................................1-5

1.4 Setup Configuration Utility (SCU).......................................1-6

1.5 Compaq Configuration Record Utility ...............................1-16

1.6 Gathering Information.........................................................1-17

1.7 Diagnostics..........................................................................1-19

1.8 Computer External Components.........................................1-20

1.9 Design Overview.................................................................1-24

chapter2

2.1 Service Considerations..........................................................2-1

2.2 Basic Troubleshooting Checklist..........................................2-1

2.2 Power-On Self Test (Post) ....................................................2-2

2.3 Solving Common Problems..................................................2-5

2.4 Test Errors.............................................................................2-7

chapter3

3.1 Serial Number Location........................................................3-1

3.2 Computer System Major Components..................................3-2

3.3 Miscellaneous Plastic Kit Components ................................3-4

3.4 Hardware Kit Components....................................................3-5

3.5 Cable Kit Components..........................................................3-6

3.6 Mass Storage Devices...........................................................3-7

3.7 Miscellaneous........................................................................3-8

chapter4

4.1 Tools Required......................................................................4-1

4.2 Service Considerations..........................................................4-1

vi Contents

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: JGilbert Saved by: JAbercrombie Saved date: 03/15/00 10:46 AM

Part Number: 177845-001 File name: TOC.doc

4.3 Preventing Damage to Removable Drives ........................... 4-2

4.4 Preventing Electrostatic Damage.......................................... 4-3

4.5 Packaging and Transporting Precautions............................. 4-4

4.6 Workstation Precautions....................................................... 4-4

4.7 Grounding Equipment and Methods .................................... 4-5

chapter5

5.1 Serial Number....................................................................... 5-1

5.2 Disassembly Reference Chart............................................... 5-2

5.3 Preparing the Computer for Disassembly ............................ 5-3

5.4 Battery Pack......................................................................... 5-4

5.5 Modem .................................................................................. 5-5

5.6 Fan Assembly........................................................................ 5-8

5.7 CD-ROM Drive................................................................... 5-10

5.8 Processor............................................................................. 5-12

5.9 Memory............................................................................... 5-15

5.10 Top Cover.......................................................................... 5-17

5.11 Hard Drive......................................................................... 5-19

5.12 Real Time Clock (RTC) Battery....................................... 5-20

5.13 Keyboard........................................................................... 5-21

5.14 EMI Shield........................................................................ 5-23

5.15 Touchpad........................................................................... 5-25

5.16 Speakers ............................................................................ 5-26

5.17 Display Assembly............................................................. 5-27

5.18 Speaker Housing............................................................... 5-32

5.19 System Board.................................................................... 5-34

5.20 Diskette Drive................................................................... 5-38

chapter 6

SPECIFICATIONS

appendix A

CONNECTOR PIN ASSIGNMENTS

appendix B

POWER CORD SET REQUIREMENTS

3-Conductor Power Cord Set.......................................................B-1

Country-Specific Requirements...................................................B-2

INDEX .......................................................................................................I-1

Product Description 1-1

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Pages: 24 Words: 3860 Template: c:\msoffice\templates\ref\ref.dot

Part Number: 177485-001 File name: CH01.doc

chapter 1

PRODUCT DESCRIPTION

1.1 Computer Features and Models

The Compaq Notebook 100 Series offers an AMD K6-2 475-MHz

processor, a 12.1-inch SVGA TFT or HPA display, a 5.0-GB hard drive,

and a 24X Max CD-ROM drive. The computer also comes equipped with

a TouchPad pointing device and 4 MB of video SDRAM.

Figure 1-1. Compaq Notebook 100 Series

1-2 Product Description

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

Models

The Compaq Notebook 100 Series is available in the models shown in

Table 1-1. The computer serial number is located on a bar code on the

bottom of the computer and identifies the model’sfeatures.

Table 1-1

Compaq Notebook 100

Model Naming Convention

Example: serial number N10 K2 475 T1S 5 M 64 98

Key

A K2 475 T2S 5 M 64 98

1 2345678

KEY DESCRIPTION OPTIONS

1 Brand designator A = Notebook 100

2 Processor K2 = AMD k6-2

3 Processor speed 475 = 475-MHz

4 Display T2S = 12.1”, CTFT, SVGA H2S = 12.1”, HPA, SVGA

5 Hard drive size (MB) 5 = 5.0 MB

6 Integrated

communication

M = Modem 0 = None

7 RAM (in MB) 64 = 64 MB 32 = 32 MB

8 Operating system 98 = Microsoft

Windows 98

2 = Microsoft Word

2000

SB = Microsoft Small

Business

Table 1-2

Compaq Notebook 100 Models

12345678 SKU#

Config.

Code

A K2 475 T2S 5 M 64 98/2 175844-XX4 FFG1

A K2 475 T2S 5 M 64 98 180641-XX4 FFG2

A K2 475 T2S 5 M 64 98 180641-XX5 FFG2

A K2 475 T2S 5 0 64 98/2 180097-XX4 FFG3

A K2 475 T2S 5 M 64 98/SB 175599-XX4 FFG4

A K2 475 H2S 5 M 32 98/2 175843-XX4 FFF1

A K2 475 H2S 5 M 32 98 180640-XX4 FFF2

A K2 475 H2S 5 M 32 98 180640-XX5 FFF2

A K2 475 H2S 5 0 32 98/2 180096-XX4 FFF3

A K2 475 H2S 5 M 32 98/SB 175598-XX4 FFF4

A K2 475 H2S 5 M 64 98/2 180095-XX4 FFF5

A K2 475 H2S 5 M 64 98/SB 180094-XX4 FFF6

Product Description 1-3

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

Features

The Compaq Notebook 100 Personal Computer has the following

features:

■ AMD K6-2 475-MHz processor with 512 KB integrated L2 cache.

■ 64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB

100-MHz SDRAM, expandable to 160 MB, varying by computer

model. The Compaq Notebook 100 also features a SODIMM

memory expansion slot, capable of accepting a memory expansion

board of 32-, 64-, or 128-MB.

■ Primary memory cache is 64 KB; secondary memory cache is

512 KB.

■ 12.1-inch SVGA TFT or HPA (800 × 600) color display, varying by

computer model. These display feature:

■ over 16.8 million colors.

■ integrated Trident CyberBlade AGP2 controller bus.

The computer also features external monitor support with 4G color

(640 × 480, 800 ×600, 1024 ×768, 1280 ×1024), with up to 60-, 75-,

or 85-Hz refresh rate.

■ Microsoft Windows 98, professional or standard edition,

preinstalled.

■ Keyboard with TouchPad pointing device.

■ 56-Kbps AC97 modem (not supported in DOS mode).

■ External AC adapter with 6-foot power cord.

■ A 9-cell NiMH battery pack is standard equipment on the Compaq

Notebook 100 Personal Computer. An 8-cell Li ion battery pack is

available as an option.

■ One Type II PC Card slot with support for both 32-bit CardBus and

16-bit PC Cards.

■ Mass storage devices include a 5.0-GB hard drive, 3.5-inch,

1.44-MB diskette drive, and 24X Max CD-ROM drive.

■ Connectors for parallel, serial, audio in/out, external monitor,

universal serial bus, external keyboard, and AC power. An infrared

port is also available.

1-4 Product Description

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

1.2 System Memory Options

Depending on the computer model, the main memory subsystem supports

a minimum of 32 or 64 megabytes of Synchronous SDRAM, expandable

to 160 or 192 megabytes. The minimum standard Synchronous SDRAM

is integrated on the system board. The upgrade SDRAM is accomplished

with memory expansion boards that are available on 128-, 64-, and 32-

megabytes.

The memory expansion slot is located underneath the fan/CPU cover.

Refer to Chapter 5, “Removal and Replacement Procedures,” for

information on installing and removing memory expansion boards.

System memory can be upgraded as shown in Table 1-3.

Table 1-13

Memory Upgrade

Base Memory on System Board Memory Expansion Board Total Memory

32 MB 32 MB 64 MB

32 MB 64 MB 96 MB

32 MB 128 MB 160 MB

64 MB 32 MB 96 MB

64 MB 64 MB 128 MB

64 MB 128 MB 192 MB

Product Description 1-5

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

1.3 Power Management Functions

Power Management functions of the computer are designed to conserve

power. All Power Management functions can be configured from the

Setup Configuration Utility (SCU), described later in this chapter.

Automatic Power Management

Automatic Power Management operates at two levels as described in the

following paragraphs.

Local Power Management

Local Power Management controls computer subsystems. When a

subsystem is inactive for a period of time, it is automatically shut down

or slowed to reduce power consumption. The subsystem returns to an

active state when it is accessed.

Subsystems under Power Management include:

■ Hard disk drive

■ Diskette drive

■ CD-ROM drive

■ LCD display panel

Global Power Management

Global Power Management automatically puts the computer into Suspend

mode when the computer is inactive for a period of time. The computer

wakes up whenever activity resumes.

The time-out settings for Suspend mode are set up in the SCU program.

The computer uses Suspend-to-RAM (Standby) or Suspend-to-Disk

(Hibernation) depending on the Suspend Data To setting in the SCU

program.

Manual Power Management

Suspend mode can be initiated at any time in one of two ways:

■ By pressing Fn + F12.

■ By closing the top cover, if the Cover Close option is set to Suspend

in the SCU program.

1-6 Product Description

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

Suspend-to-Disk (Hibernation)

When the computer suspends to disk, the system preserves all the running

application programs as a file in a Suspend-to-Disk partition on the hard

disk. The computer then turns off automatically. When the computer is

powered on, the system reads the file from the Suspend-to-Disk partition

back into memory, returning the computer to the state it was in before it

was suspended.

If there is no Suspend-to-Disk partition on the hard disk, use the

HIBERNAT utility to create the partition, in order to be able to use the

Suspend-to-Disk feature.

Suspend-to-RAM (Standby)

When the computer suspends to RAM, several subsystems enter standby

or power-off mode to conserve power. The system wakes up when any

key is pressed. Resume Timer and Ring Resume options also wake the

system from Suspend-to-RAM.

1.4 Setup Configuration Utility (SCU)

The system comes with a Setup Configuration Utility (SCU). This utility

configures BIOS settings via menu-driven utilities. Settings are stored in

the CMOS RAM.

The SCU must be used when:

■ An error message indicates that the SCU should be run.

■ Factory default settings need to be restored (after BIOS upgrades).

■ Specific settings must be modified.

Starting the SCU

The SCU resides on the system ROM chip. Start the utility by pressing

F10 during initial power up.

Product Description 1-7

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

Main SCU Screen

The SCU main screen is divided into three areas:

Menu area –lists the available menu titles, across the top of the screen.

Each menu title provides a pull-down menu of item settings.

Display area –displays current system settings. This section also

displays submenus for items that provide multiple options.

Information and navigation area –provides keyboard/mouse

instructions for moving around and making decisions.

You can select items using either the keyboard or theTouchPad/mouse.

1-8 Product Description

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: David Calvert Saved date: 03/28/00 9:32 AM

Part Number: 177485-001 File name: CH01.doc

Startup Menu

The Startup pull-down menu contains basic system configuration

settings.

Startup Menu

Item Function Default

Date and

Time Sets the system date and time. N/A

Fast Boot When enabled, speeds up the booting

procedure by bypassing the memory test. This

option does not include a sub-menu. A check

mark indicates Enabled. An underline

indicates Disabled.

Enabled

Boot

Device Sets the boot device sequence. If all booting

options are set to the same device, the

computer tries to boot only from that device.

Diskette A

Hard Drive C

CD-ROM Drive

Set Admin

password Allows the creation of an administrator-level

password. This controls whether a non-

administrator can boot the system or enter the

SCU utility.

Set User

password Sets up a user-level password. This controls

booting, running the SCU, or resuming the

system.

■ An Administrator password must be set up prior to attempting to set

up a User password.

■ The Administrator password must be used to make changes in the

SCU. The User password only allows browsing.

Table of contents

Other Compaq Laptop manuals

Compaq

Compaq Pavilion g6-2000 User manual

Compaq

Compaq Presario 1850 User manual

Compaq

Compaq Compaq Presario Installation and maintenance instructions

Compaq

Compaq Armada 7700 User manual

Compaq

Compaq Compaq Presario Installation and maintenance instructions

Compaq

Compaq Compaq Presario Manual

Compaq

Compaq Presario V2605TN Mounting instructions

Compaq

Compaq 17XL260 - Presario - PIII 500 MHz Manual

Compaq

Compaq Presario CQ41-100 - Notebook PC Manual

Compaq

Compaq Presario 305 Manual

Compaq

Compaq EVO NOTEBOOK N410C User instructions

Compaq

Compaq XL240 Operating manual

Compaq

Compaq Presario CQ71-100 - Notebook PC User manual

Compaq

Compaq Presario XL300 Operating manual

Compaq

Compaq Presario 1246 User manual

Compaq

Compaq 6530s - Notebook PC User manual

Compaq

Compaq nw9440 - Mobile Workstation User manual

Compaq

Compaq Armada M300 Series Manual

Compaq

Compaq presario V6000 Manual

Compaq

Compaq Armada 1500C series Operation and maintenance manual

Compaq

Compaq 1200US - Presario - Celeron 800 MHz Manual

Compaq

Compaq Armada M300 Series User manual

Compaq

Compaq Armada 1500 User manual

Compaq

Compaq Presario R3000 - Notebook PC User manual

Popular Laptop manuals by other brands

HP ze2401xt - Pavilion Notebook PC datasheet

Velocity

Velocity NoteMagix M10 quick start guide

Dell

Dell Alienware 17 R2 Service manual

Toshiba

Toshiba A105-S2236 Specifications

HP ENVY 17 Maintenance and service guide

Winbook

Winbook LM user guide

Dell

Dell Inspiron 1464 Setup guide

Dell

Dell Inspiron 15R 5537 quick start guide

HP PROBOOK 4520S Maintenance and service guide

Dell

Dell Latitude ATG D620 Service manual

Sony

Sony VAIO PCG-FX270 Specifications

Dell

Dell Latitude 7310 Service manual

Dell

Dell Precision GU806 Quick reference guide

Sony

Sony VAIO PCG-R505JLK user guide

Lenovo

Lenovo THINKPAD X32 Setup guide

HP Compaq tc4200 Software guide

Toshiba

Toshiba mini NB300 specification

Lenovo

Lenovo ThinkPad X201 Tablet Manual