Compaq Evo N620c Quick start guide

Software Guide

Compaq Evo Notebook N620c Series

Document Part Number: 306104-001

January 2003

This guide includes details on power and security settings,

information about optical drives, and instructions for updating

software. In addition, this guide explains how to use the

MultiBoot, Intelligent Manageability, Compaq Diagnostics, and

Computer Setup utilities to set preferences and resolve problems.

306104-001.book Page i Friday, December 13, 2002 1:11 PM

Compaq, the Compaq logo, Evo, RomPaq, and SoftPaq are trademarks of

Compaq Information Technologies Group, L.P. in the U.S. and/or other

countries. Microsoft and Windows are trademarks of Microsoft Corporation in

the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of

Intel Corporation in the U.S. and/or other countries. All other product names

mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information is provided “as is” without warranty of any

kind and is subject to change without notice. The warranties for Compaq

products are set forth in the express limited warranty statements accompanying

such products. Nothing herein should be construed as constituting an additional

warranty.

Software Guide

First Edition January 2003

Reference Number: N620c

Document Part Number: 306104-001

306104-001.book Page ii Friday, December 13, 2002 1:11 PM

Software Guide iii

Contents

1 Software Setup

Initial Software Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Setting Up the Wireless MultiPort. . . . . . . . . . . . . . . 1–2

Installing Optional Applications . . . . . . . . . . . . . . . . 1–3

After Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Confirming the Hibernation Setting . . . . . . . . . . . . . 1–5

2 Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Understanding Standby and Hibernation . . . . . . . . . . . . . 2–2

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Choosing Standby, Hibernation or Shutdown . . . . . . . . . 2–4

When You Leave Your Work . . . . . . . . . . . . . . . . . . 2–4

When the Power Supply Is Uncertain . . . . . . . . . . . . 2–5

When Using Infrared or Drive Media . . . . . . . . . . . . 2–5

Using the Default Power Settings . . . . . . . . . . . . . . . . . . 2–5

Turning the Notebook On or Off. . . . . . . . . . . . . . . . 2–6

Initiating or Resuming from Hibernation . . . . . . . . . 2–7

Initiating or Resuming from Standby . . . . . . . . . . . . 2–8

Using Emergency Shutdown Procedures . . . . . . . . . 2–9

Setting Power Management Options . . . . . . . . . . . . . . . 2–10

Accessing the Power Options Window . . . . . . . . . . 2–10

Displaying the Power Meter Icon . . . . . . . . . . . . . . 2–10

Setting or Changing a Power Scheme . . . . . . . . . . . 2–11

306104-001.book Page iii Friday, December 13, 2002 1:11 PM

iv Software Guide

Contents

Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 2–12

Identifying a Low-Battery Condition . . . . . . . . . . . 2–12

Identifying a Critical Low-Battery Condition . . . . . 2–12

Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 2–12

Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 2–13

When External Power Is Available . . . . . . . . . . . . . 2–13

When a Charged Battery Pack Is Available . . . . . . 2–13

When No Power Source Is Available . . . . . . . . . . . 2–13

When Notebook Cannot Resume

from Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14

Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . 2–15

Obtaining Accurate Charge Information . . . . . . . . . 2–15

Displaying Charge Information on a

Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16

Displaying Charge Information on the Screen . . . . 2–17

Understanding Battery Calibration . . . . . . . . . . . . . . . . 2–18

Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . 2–19

Processor Performance Controls

(Select Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20

Windows XP Processor Controls . . . . . . . . . . . . . . 2–20

Windows 2000 Professional Processor Controls. . . 2–21

3 Security

Security Features Quick Reference . . . . . . . . . . . . . . . . . 3–1

Setting Preferences in Computer Setup . . . . . . . . . . . . . . 3–2

Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Remembering Passwords. . . . . . . . . . . . . . . . . . . . . . 3–2

Using Compaq and Windows Passwords . . . . . . . . . 3–3

Understanding Power-On Passwords. . . . . . . . . . . . . . . . 3–4

Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 3–4

Entering Power-On Passwords . . . . . . . . . . . . . . . . . 3–5

Understanding Compaq Administrator Passwords . . . . . 3–5

Setting Compaq Administrator Passwords . . . . . . . . 3–6

Entering Compaq Administrator Passwords . . . . . . . 3–6

306104-001.book Page iv Friday, December 13, 2002 1:11 PM

Contents

Software Guide v

Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 3–8

Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 3–9

Changing DriveLock Settings . . . . . . . . . . . . . . . . . 3–10

Removing DriveLock Protection. . . . . . . . . . . . . . . 3–11

Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

Protecting System Information . . . . . . . . . . . . . . . . . . . 3–13

Using Information Management . . . . . . . . . . . . . . . 3–13

Setting System Information Options . . . . . . . . . . . . 3–14

Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 3–15

4 CD and DVD Software

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Avoiding Hibernation and Standby . . . . . . . . . . . . . . 4–1

Playing CDs with Windows Media Player. . . . . . . . . . . . 4–2

Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Accessing Windows Media Player Help . . . . . . . . . . 4–3

Playing Video CDs and DVDs with WinDVD . . . . . . . . 4–4

Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 4–5

Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 4–6

5 Intelligent Manageability

Understanding Intelligent Manageability. . . . . . . . . . . . . 5–1

Installing Management Agent . . . . . . . . . . . . . . . . . . . . . 5–2

Setting Up Management Agent . . . . . . . . . . . . . . . . . 5–2

Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 5–3

Identifying Fault Management Alerts . . . . . . . . . . . . 5–3

Setting Fault Management Alert Preferences . . . . . . 5–3

306104-001.book Page v Friday, December 13, 2002 1:11 PM

vi Software Guide

Contents

6 MultiBoot (Advanced Users Only)

Understanding the Default Boot Sequence . . . . . . . . . . . 6–1

Detailing the Default Boot Sequence . . . . . . . . . . . . 6–2

Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 6–3

Understanding MultiBoot Results . . . . . . . . . . . . . . . 6–5

Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 6–5

Setting a New Default Boot Sequence . . . . . . . . . . . 6–6

Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 6–7

Entering MultiBoot Express Preferences . . . . . . . . . 6–8

7 Setup and Diagnostic Utilities

Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 7–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 7–2

Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–3

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–4

Selecting from the Security Menu. . . . . . . . . . . . . . . 7–5

Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–6

Selecting from the Advanced Menu . . . . . . . . . . . . . 7–7

Using Diagnostics for Windows . . . . . . . . . . . . . . . . . . . 7–9

Installing Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Using Configuration Record Scan. . . . . . . . . . . . . . 7–10

Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 7–11

8 Software Updates and Restorations

Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 8–1

Obtaining the Support Software CD . . . . . . . . . . . . . 8–2

Accessing Notebook Information . . . . . . . . . . . . . . . 8–2

Downloading Software from the Internet . . . . . . . . . . . . 8–3

Downloading System ROM. . . . . . . . . . . . . . . . . . . . 8–4

Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 8–5

Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Installing a Retail Version of an Operating System. . . . . 8–7

Index

306104-001.book Page vi Friday, December 13, 2002 1:11 PM

Software Guide 1–1

Software Setup

Initial Software Setup

The initial setup prompt is displayed on the screen as soon as the

notebook is connected to external power.

Before responding to the initial setup prompt and proceeding

through the online instructions, read the following setup

information:

ÄCAUTION: To ensure that the correct drivers load and to prevent file

corruption or damage to the components during initial setup:

■Do not unplug the notebook from the electrical outlet.

■Do not shut down the notebook.

■Do not remove or insert a drive.

■After you begin the initial software setup, you must complete

the entire process. Setup time varies depending on notebook

configuration.

■If you are prompted to select a language, choose carefully

and keep in mind that languages you do not choose will be

deleted from the system and cannot be restored during initial

setup.

■During the setup process, you must accept the End User

License Agreement to continue.

306104-001.book Page 1 Friday, December 13, 2002 1:11 PM

1–2 Software Guide

Software Setup

Setting Up the Wireless MultiPort

✎If you ordered your notebook with wireless MultiPort, your

notebook was shipped with the wireless MultiPort module

preinstalled.

Preinstalled Wireless MultiPort Module

The wireless MultiPort is disabled by default. To setup the

wireless MultiPort:

1. Press Fn+F2 to enable the wireless MultiPort and install

preloaded wireless MultiPort drivers.

✎Do not attempt to install wireless MultiPort drivers before the

initial software setup is complete.

2. Install preloaded wireless MultiPort software, according to

the instructions in “Installing Optional Applications” later in

this chapter.

To configure the wireless MultiPort, contact your network

administrator.

306104-001.book Page 2 Friday, December 13, 2002 1:11 PM

Software Setup

Software Guide 1–3

For instructions on using the wireless MultiPort, refer to the

wireless user documentation included on the Documentation

Library CD shipped with your notebook:

■For a Bluetooth wireless device, refer to:

❏Software Reference Guide (Bluetooth for Windows) or

❏Software Reference Guide (Bluetooth for XP).

■For an 802.11b wireless device, refer to User’s Guide

(Compaq Wireless LAN MultiPort W200).

Installing Optional Applications

You can install third-party applications or preloaded utilities at

any time after initial setup is complete.

■To install a third-party application, refer to the documentation

included with the application.

■To install a preloaded application, select Start > Software

Setup. A setup wizard loads, and a list of applications

is displayed. Select the application you want to install, and

follow the instructions on the screen.

✎To view the descriptions and space requirements of preloaded

Compaq utilities without installing them, select Start > Software

Setup, and, after viewing the utility information, select Cancel.

■To install preloaded wireless MultiPort software, select

Start > Software Setup. A setup wizard loads, and a list of

applications is displayed. Select the application for the

wireless option you ordered with your notebook:

❏For Bluetooth wireless, select Bluetooth MultiPort

Module by Compaq.

❏For 802.11b wireless, select Compaq Wireless LAN

W200 Client Manager.

✎

Do not attempt to install the preloaded MultiPort software before the

MultiPort has been enabled and the drivers have been installed.

306104-001.book Page 3 Friday, December 13, 2002 1:11 PM

1–4 Software Guide

Software Setup

After Software Setup

■Refer to the Worldwide Telephone Numbers booklet included

with your notebook to contact an authorized dealer, reseller,

or service provider or visit www.compaq.com to:

❏Download the latest software and drivers for your

notebook.

❏Open an online service event with a Compaq support

specialist.

❏Get information about your notebook, including

reference guides, specifications, white papers, part

numbers, and customer advisories.

■Read suggestions for creating a safe and comfortable work

environment. Ergonomic and safety information about the

notebook is provided on this CD in the Safety & Comfort

Guide.

ÅWARNING: To reduce the risk of personal injury, electric shock, fire, or

damage to the equipment:

■Do not disable the power cord grounding plug. It is an important

safety feature.

■Plug the equipment into a grounded (earthed) electrical outlet

that is easily accessible at all times.

■Do not place anything on power cords or cables. Arrange them

so that no one can accidentally step on or trip over them.

■Disconnect power from the equipment by unplugging the power

cord from the electrical outlet.

■Do not pull on a cord or cable. When unplugging from the

electrical outlet, grasp the cord by the plug.

■Make sure that Hibernation, which is enabled by default, has

not been disabled.

306104-001.book Page 4 Friday, December 13, 2002 1:11 PM

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