Clavister SG3200 Series User manual
Clavister SG3200 Series
Getting Started Guide
Clavister AB
Sjögatan 6J
SE-89160 Örnsköldsvik
SWEDEN
Phone: +46-660-299200
Fax: +46-660-12250
www.clavister.com
Published 2011-02-23
Copyright ©2011 Clavister AB
Clavister SG3200 Series
Getting Started Guide
Published 2011-02-23
Copyright ©2011 Clavister AB
Copyright Notice
This publication, including all photographs, illustrations and software, is protected under
international copyright laws, with all rights reserved. Neither this manual, nor any of the material
contained herein, may be reproduced without the written consent of Clavister.
Disclaimer
The information in this document is subject to change without notice. Clavister makes no
representations or warranties with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Clavister reserves the
right to revise this publication and to make changes from time to time in the content hereof
without any obligation to notify any person or parties of such revision or changes.
Limitations of Liability
UNDER NO CIRCUMSTANCES SHALL CLAVISTER OR ITS SUPPLIERS BE LIABLE FOR DAMAGES OF
ANY CHARACTER (E.G. DAMAGES FOR LOSS OF PROFIT, SOFTWARE RESTORATION, WORK
STOPPAGE, LOSS OF SAVED DATA OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES)
RESULTING FROM THE APPLICATION OR IMPROPER USE OF THE CLAVISTER PRODUCT OR
FAILURE OF THE PRODUCT, EVEN IF CLAVISTER IS INFORMED OF THE POSSIBILITY OF SUCH
DAMAGES. FURTHERMORE, CLAVISTER WILL NOT BE LIABLE FOR THIRD-PARTY CLAIMS AGAINST
CUSTOMER FOR LOSSES OR DAMAGES. CLAVISTER WILL IN NO EVENT BE LIABLE FOR ANY
DAMAGES IN EXCESS OF THE AMOUNT CLAVISTER RECEIVED FROM THE END-USER FOR THE
PRODUCT.
2
Table of Contents
Preface................................................................................................................ 5
1.ProductOverview .............................................................................................. 7
1.1.UnpackingtheProduct ............................................................................ 7
1.2.InterfacesandPorts ................................................................................. 9
2.Installation ......................................................................................................12
2.1.InstallationGuidelines ............................................................................12
2.2.ConsolePortConnection .........................................................................14
2.3.ConnectingPower ..................................................................................16
3.CorePlusConfiguration .....................................................................................19
3.1.ManagementWorkstationConnection ......................................................19
3.2.WebInterfaceandWizardSetup ...............................................................24
3.3.ManualWebInterfaceSetup ....................................................................31
3.4.CLISetup ..............................................................................................46
3.5.TroubleshootingSetup ...........................................................................54
3.6.GoingFurtherwithCorePlus ....................................................................56
4.WarrantyService ..............................................................................................59
5.SafetyPrecautions ............................................................................................61
A.Specifications ..................................................................................................64
B.DeclarationsofConformity ................................................................................66
C.VistaIPSetup ...................................................................................................68
D.Windows7IPSetup ..........................................................................................70
E.AppleMacIPSetup ...........................................................................................72
3
List of Figures
1.1.AnUnpackedClavisterSG3200SeriesAppliance .................................................. 8
1.2.FrontViewoftheClavisterSG3200Series. ........................................................... 9
2.1.TheSG3200SeriesRS-232ConsolePort .............................................................14
2.2.RearViewofthe3200Aand3200B ....................................................................16
2.3.RearViewofthe3200C ...................................................................................16
4
Preface
Target Audience
The target audience for this guide is the administrator who has taken delivery of a packaged
Clavister SG3200 Series appliance and is setting it up for the first time. The guide takes the user
from unpacking and installation of the device through to power-up, including network
connections and initial CorePlus configuration.
The guide is for all models of the SG3200 Series. It covers the newer SG3200C as well as older
versions of the 3200.
Text Structure
The text is divided into chapters and subsections. Numbered subsections are shown in the table
of contents at the beginning of the document.
Notes to the main text
Special sections of text which the reader should pay special attention to are indicated by icons
on the left hand side of the page followed by a short paragraph in italicized text. There are the
following types of such sections:
Note
This indicates some piece of information that is an addition to the preceding text. It may
concern something that is being emphasised or something that is not obvious or
explicitly stated in the preceding text.
Tip
This indicates a piece of non-critical information that is useful to know in certain
situations but is not essential reading.
Caution
This indicates where the reader should be careful with their actions as an undesirable
situation may result if care is not exercised.
Important
This is an essential point that the reader should read and understand.
Warning
This is essential reading for the user as they should be aware that a serious situation
may result if certain actions are taken or not taken.
5
Text links
Where a "See section" link is provided in the main text, this can be clicked on to take the reader
directly to that reference. For example, see Section 3.5, “Troubleshooting Setup”.
Web links
Web links included in the document are clickable. For example, http://www.clavister.com.
Trademarks
Certain names in this publication are the trademarks of their respective owners.
CorePlus is the trademark of Clavister AB.
Windows,Windows XP,Windows Vista and Windows 7 are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Apple and Mac are trademarks of Apple Inc. registered in the United States and/or other
countries.
Preface
6
Chapter 1: Product Overview
• Unpacking the Product, page 7
• Interfaces and Ports, page 9
1.1. Unpacking the Product
This section details the unpacking of the SG3200 Series appliance. Open the packaging box used
for shipping and carefully unpack the contents. The delivered product packaging should contain
the following:
1. The Clavister SG3200 Series appliance.
2. A mounting kit for 19 inch racks.
3. An Ethernet cable.
4. A RS-232 null-modem cable.
5. A Power cord.
6. A CD-ROM containing:
• Clavister software.
• Product documentation in PDF format.
7. A printed guide for getting started.
7
Figure 1.1. An Unpacked Clavister SG3200 Series Appliance
Note: Missing items
If any items are missing from your package, please contact your reseller or distributor.
All documentation can be freely downloaded in PDF format from the Clavister website.
End of Life Treatment
The SG3200 Series appliance is marked with the European Waste Electrical and Electronic
Equipment (WEEE) directive symbol which is shown below.
The product, and any of its parts, should not be discarded of by means of regular refuse disposal.
At end-of-life, the product and parts should be given to an appropriate service that deals with
the removal of such specialist materials.
Chapter 1: Product Overview
8
1.2. Interfaces and Ports
This section is an overview of the SG3200 Series product's external design.
Note: Usage of the terms "interface" and "port"
The terms Ethernet interface and Ethernet port are often used interchangeably. In this
document, interface is used for Ethernet connections and port is used for non-Ethernet
connections.
Figure 1.2. Front View of the Clavister SG3200 Series.
The SG3200 features a number of connection ports:
• On the far left is a RS-232 port for direct console access.
• To the right of the console port are 2 USB ports which are not used in normal CorePlus
operation.
• To the right of the USB ports is an array of 6 x RJ45 Gigabit Ethernet interfaces with logical
interface names ge1 to ge6. These interfaces have equal operational capacity and are
capable of link speed auto-negotiation which means that they can operate with 10Base-T,
100Base-Tx or 1000Base-T.
All ge interfaces support Automatic MDI-X and do not require a crossover cable for direct
connection from another computer.
Interface Status LEDs
The front of the SG3200 Series has an two LEDs over each Ethernet interface which indicates its
status. LED illumination has the following meanings:
•Left LED - indicates activity.
•Right LED - indicates link status. This can be one of:
Chapter 1: Product Overview
9
i. Orange - Gigabit Ethernet link, 1000BaseT
ii. Green - Fast Ethernet link, 100BaseTx
iii. Dark - Ethernet link, 10BaseT
Chapter 1: Product Overview
10
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