Cisco IP DECT 6823 User manual

CISCO DECT

6823 & 6825

USER GUIDE

Last Updated: October 2021

SMARTVOICE

Overview.............................................................................................................................................................................1

Install The Batte ry in the Handse t .......................................................................................................................1

Buttons and Hardware ..............................................................................................................................................3

Navigation.........................................................................................................................................................................6

Su ppo rte d Ch aracte rs....................................................................................................................................................6

Screen Features...............................................................................................................................................................7

Header Icons.....................................................................................................................................................................7

Make Calls..........................................................................................................................................................................9

Cre ate an N-Way Conference Call...........................................................................................................................12

Transfer A Call.............................................................................................................................................................13

Ring Volume Settings..............................................................................................................................................13

Directo rie s.....................................................................................................................................................................14

Overview

Learn about the features of your Cisco DECT 6823 and 6825 Handset so you

can initiate calls, transfer calls and much more.

Install The Battery in the Handset

The handset battery is shipped inside the handset but there’s a plastic tab over

the battery contacts. You need to remove the plastic tab.

Step 1

On the back of the handset, turn the latch counterclockwise to unlock

the back, lift the clip, and lift the cover to remove the battery cover.

Step 2

Remove the battery from the handset.

Step 3

Remove the plastic over the contacts.

Step 4

Place the battery under the clip and drop it into the compartment.

The battery contacts are on the top left edge of the battery and the top

left edge of the battery compartment.

Ensure that the contacts meet and that the battery is seated in the

compartment.

Note: The battery fits only one way in the compart me nt . Don’t force the

battery in the wrong way in the battery compartment.

Step 5

Replace the battery cover, make sure that the cover is closed, and turn

the latch clockwise to the locked position.

Don't force the cover closed. If it doesn't close easily, take it off and

check that the battery is completely seated in the battery compartm ent .

Buttons and Hardware

Your handset has many buttons and hardware features that you’ll use

regularly. Use the following figure and table to identify the important button

and hardware features. The figure above the 6823 Handset and 6825

Handset. The 6825 Ruggedized Handset is similar to 6825 Handset in

appearance.

6825 & 6823 Handset Buttons and Hardware

6825 & 6825 Ruggedized

6823

Item

Name or

Grouping

Description

Indicator Light

(LED)

Indicator light to identify states. You can configure the event

that triggers the red, yellow or green LED.

Headset Port

Headset port with cover Remove the protective cover and

plug in headset or ear buds (3.5 mm audio jack).

Softkeys, handset

control buttons

(Speaker, Menu),

Navigation

cluster, call

control buttons

(Answer/Se nd ,

Power/End ).

Softkeys Activate the option

displayed on the screen

Speaker Toggle the speaker mode on or off for the handset.

Menu Access directories, settings, status, and other

informati on.

Navigation cluster Navigation ring and Select button:

•Navigation ring (outer ring): Move up, down, left or right

•Select button (centre of the cluster): select a menu

item.

Answer/Sen d Answer a ringing call, or after dialing a

number, press to place the call.

Power/End Turn the handset on or off, or end a connect ed

call. In menus, this button returns you to the previous screen.

Item

Name or

Description

Grouping

Keypad

Dial numbers and enter letter. Use the keys 2 through 9 to enter

letters and numbers.

One

•Enter “1” when you dial a number

•Access voicemail by pressing and holding to automatically

dial the voicemail system.

•Enter these special text characters: . ! ? , “ @ + ; :

Asterisk

•Press and hold to add the plus (+) symbol at the beginning

of a phone number.

Zero

•Enter “0” when you dial a number.

•Press and hold to lock or unlock the keypad.

•Enter a space.

Pound

•Press and hold to silence the handset ringer. If configured ,

the handset vibrates instead.

•Enter this special text character: #

Volume and Mute

buttons

Volume

•When the handset is idle, change the ring volume or turn off the

ringer.

•During a call, control the speaker volume for the active handset,

headset, or speaker.

Mute Toggle the mute feature on or off.

Navigation

Use the outer ring of the Navigation cluster to scroll through menus and to

move between fields. Use the inner

Select

button of the Navigation cluster

to select menu items.

Supported Characters

When you input information, the handsets support the following characters:

Tip: You can press the centre softkey in the 6823 Handset to access the

special characters.

Screen Features

The screen shows information about your handset such as directory number,

date and time, and softkeys. The screen is made up of three sections: the

header row, the middle section, and the footer row. Menu items on the

screen may vary based on service provider configuration.

Header Icons

The header icons tell you about the handset state. This section displays the

header icons and gives their meaning. The header row icons can be

different when do not disturb (DND) is enabled.

Audio Path Icons

Icon

DND Mode Icon

Descripti on

Speaker is off.

Headset in use.

Handset is muted.

At the top of the screen is the

header row. The header row

displays the radio signal strength

and battery charge, as well

several icons. The icons display

when featuresare active.

The middle ofthe screen

displays the information

associated with the handset:

date and time, configured

handset owner,and handset

phone number.

The bottom row of the screen

contains the softkey labels. Each

label indicates the action for the

softkey button belowthe screen.

Sometimes, icons are displayed

above the softkey labels.

Bluetooth Icons

Only the 6825 Handset supports Bluetooth. The feature may not be

supporte d with certain wireless headse ts.

Icon

DND Mode Icon

Descripti on

Bluetooth® is connected.

Bluetooth® is disconnected.

Network Icons

Icon

DND Mode Icon

Descripti on

No network connecti on.

Weak network connection.

Good network connecti on.

Better network connectio n.

Best network connection.

Battery Icons

Icon

DND Mode Icon

Descripti on

Battery is depleted. Recharge the battery to

use the handset.

Battery is 1% to 24% charged. Recharge the

battery as soon as possible.

Battery is 25% to 49% charged.

Battery is 50% to 74% charged.

Battery is 75% to 100% charged.

Battery is charging.

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