Cisco 7961 User manual

CISCO TELEPHONE 7961/62 Series

QUICK REFERENCE GUIDE

Common In-Call Phone Tasks

Dialing and

Answering

Make an outside call

Make an internal call

Answering/ Ending a call

- Press the “NewCall”

softkey or lift handset.

- Dial 9 + the number

- Press “Dial” softkey

- Press the “NewCall” softkey

or lift handset.

- Dial extension

- Press “Dial” softkey

- To answer, lift the

handset.

- To end, press “EndCall”

softkey or hang up.

Make or Accept a

Call Without Lifting

Handset

- To make or accept a call using speakerphone, press the or “Speaker” key.

- To make or accept a call using a headset, press the or “Headset” key.

- To mute the mic in the handset or headset, press the or “Mute” key.

Redial

To redial your last call,

-Lift handset and press the “Redial” softkey

To redial your last call w/out using the handset,

-Press the “Redial” softkey

Transfer

To transfer a call to another extension:

-Press “Trnsfer” softkey

-At dial tone, dial the other extension.

-Announce the call

-Press “Trnsfer” softkey again to complete the transfer.

If no one answers:

- Press “End Call” softkey

- Press “Resume” softkey

To return to original call:

- Press “Resume” softkey

Hold

To place a call on hold, press “Hold” softkey and hang up.

To reconnect with the call, lift the handset and press “Resume” softkey.

Conference

To conference up to 6 parties, while in conversation:

-Press “More” softkey

-Press “Confrn” softkey

-At the dial tone, dial another extension or number

-Announce the call

-Press “Confrn” softkey again to join the calls.

If a party doesn’t answer

or doesn’t want to join:

- Press “EndCall” softkey

- Press “Resume” softkey

To remove yourself from

the conference:

- Press “Hold” softkey

Forwarding

To forward calls to another

extension

Cancel forwarding

Forward calls to your

voicemail

When not in a call, press the

“CFwdALL” softkey and dial

the destination extension

To cancel, simply press

“CFwdALL” softkey.

When not in a call, press

the “CFwdALL” softkey

and press the “Messages”

key.

CISCO TELEPHONE 7961/62 Series

QUICK REFERENCE GUIDE

Common Changes to Phone Settings

Call History

To view missed,

received, or placed

call history

-Press or “Directories” key.

-Scroll to the desired history option.

-Press the “Select” softkey

To exit viewing

call history:

-Press the “Exit” softkey twice.

To edit missed or

received calls:

-Highlight desired number

-Press the “EditDial” softkey.

-Enter “9” before the number.

-Press the “Dial” softkey.

To speed dial a

call in the history

directory:

-Press or “Directories” key.

-Scroll to the desired history option.

-Scroll to the desired number.

-Insert “9 1” before the number.

-Press the “Dial” softkey.

Ring Type

To choose a ring type:

-Press or “Settings” key.

-Scroll to “Ring Type” and press the “Select” softkey.

-Scroll through the ring type options.

-Press the “Play” softkey to sample a ringtone.

-Press the “Select” softkey to make a choice.

-Press the “OK” softkey and then the “Exit” softkey.

Volume

To adjust the handset, speaker, or headset volume:

-While listening, press keys

-Press the “Save” softkey

To adjust the ringer volume:

-At an idle phone, press keys

Contrast

To adjust the display contrast:

-Press or “Settings” key

-Scroll to “Contrast”

-Press “Select” softkey

-Press ▲▼ softkeys

-Press “OK” softkey

-Press “Exit” softkey

Voicemail

To retrieve new voice mail messages:

-Press or “Messages” key or call (312) 362 –7900

Transfer to

Voicemail

To transfer someone to another voicemail account:

-Press “Trnsfer” softkey

-Dial x26600 and when instructed, dial the extension of the voice mail account.

-Then press the “Trnsfer” softkey again to complete the transfer.

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