Cisco SPA 303 User manual

Quick Start Guide

Intermedia Unite

Cisco SPA 303, SPA 504G, and SPA 525G2 Phone

Welcome to Intermedia Unite.

What’s in the box?

Cisco SPA 303, 504G, and 525G2 Phones

A. Phone Base

B. Handset

C. Handset Cord

D. Network Cable

E. Power Adapter with Plug

F. Quick Start Guide

G. Stand (not pictured)

AB C

Quick Start Guide

Installing Your Phone

Before You Begin

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 17

Before You Begin

Before you install and connect your phone, verify with your system administrator (if

applicable) that the network is ready for the phone. Read the safety notices, and

make sure you have all the phone parts and documentation.

CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked

AUX is reserved for connection with the Cisco Attendant Console. It is not for use

as a telephone line port or IP device connection.

Phone Connections

The phone connections are shown in Figure 1.

Figure 1 Phone Connections

284539

Guided Setup

Connect Cables

Please follow the diagram to install your phone. Once plugged in, the

phone will automatically download its conguration and start to work.

Power

Port

(Use only

with a Cisco

PA100 power

adapter.)

(For use only

with the Cisco

Attendant

Console.)

Auxiliary Port

Upper Slots

Lower Slots

PC Port

Network

(Switch ) Port

Handset

Port

Cable Run

1. Auxiliary port. Only for use with the Cisco

Attendant Console.

2. Power Port. Insert the Power Adapter into this

port. (Use only with a Cisco PA100 Power Adapter.)

3. Additional Ethernet Port. Connect an Ethernet

cable to this port to provide network connectivity

to a PC. (This port cannot be used when the phone

is connected to the network by using the built-in

Wireless-G client.)

4. Ethernet Port. Connect the network cable to this

port.

5. Phone Cord Slot. Insert one end of the Phone

Cord into this slot and the other into the jack at the

bottom of the Handset.

USB Port (not pictured). For use with an external USB

memory device (optional). You can also use the USB

Port to charge a device such as a mobile phone.

Once the phone has been plugged in and

operational, the voicemail box is functional with a

default greeting.

Voicemail Box Setup

RECORDING YOUR PERSONAL VOICEMAIL GREETING

1. Press the “Message” button .

2. Enter the PIN provided to you by your Administrator,

followed by the # key.

3. Select option 3 for personal options.

4. Select option 1 to record your voicemail greeting.

5. Follow the voice prompts to record and check your greeting.

CHANGING THE PIN FROM THE PHONE

1. Press the “Message” button .

2. Enter the PIN provided to you by your Administrator,

followed by the # key.

3. Select option 3 for personal options.

4. Select option 2 to change your PIN.

5. Enter the new PIN when prompted. Press # when done.

Getting Started

Understanding Your Phone Lines and Buttons

Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide 10

The functionality of the phones can be modified by your phone system

administrator. Not all of the functional features described in this document are

available or they might function slightly differently on your phone. This document

describes the features as they function in factory default mode.

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be

exposed to excessive heat, sun, cold, or water. To clean the equipment, use a

slightly moistened paper or cloth towel. Do not spray or pour cleaning solution

directly onto the hardware unit.

Understanding Your Phone Lines and Buttons

Use the following graphic and table to identify the parts of your phone.

Message Waiting

Indicator

Line Keys

Soft key Buttons

Messages Button

Hold Button

Setup Button

Mute Button

Volume Button

Navigation Button

Center Select Button

Headset Button

Handset LCD Screen

Speaker

Keypad

Headset Button

Features SPA 525G2

Button

Description

Handset

Pick up to place or answer acall

2Message Waiting

Indicator

Displays solid red when you have a

new voicemail message. Blinks red

during an incoming call

IP Phone

screen

Displays date and time. Phone station

name, line extensions, and soft key

options

Line keys Indicates phone line status.

Green: Line is idle.

Red (steady): Line is active or in use.

Red

(flashing): Line is on hold or there is

inbound call.

Orange: Line is unregistered (cannot

be used).

Soft key

Buttons

Press

asoft key button to perform the

action

shown on the label of the IP phone

screen.

Note:

The Cisco SPA 303 has the

following

four buttons:

Redial -Dials the last number called.

Dir -Accesses the Directory.

Cfwd –Forwards all calls.

Dnd –Do Not Disturb

Features

Handset Message Waiting

Indicator

IP Phone Screen

Line Keys

Soft key Buttons

Messages Button

Hold Button

Setup Button

Mute Button

Volume Button

Headset Button

Navigation Button

Keypad Speaker

Button

SPA 303

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 9

Understanding Your Phone Lines and Buttons

The parts of a SPA509G IP phone are shown in Figure 1. Other models are similar,

but might vary.

Figure 1 SPA509G Phone Components

Numbered objects in Figure 1 described in the following table.

# Phone Feature Description

1 Handset Pick up to place or answer a call.

2 Message Waiting

indicator

Displays solid red when you have a new voice mail

message. Blinks red during an incoming call.

3IP phone screen Displays date and time, phone station name, line

extensions, and softkey options (except on the

Cisco SPA501G).

Handset Message Waiting

Indicator

IP Phone Screen

Line Keys

Soft key Buttons

Messages Button

Hold Button

Setup Button

Mute Button

Volume Button

Headset Button

Navigation Button

Keypad Speaker

Button

Getting Started

Understanding Your Phone Lines and Buttons

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 9

Understanding Your Phone Lines and Buttons

The parts of a SPA509G IP phone are shown in Figure 1. Other models are similar,

but might vary.

Figure 1 SPA509G Phone Components

Numbered objects in Figure 1 described in the following table.

# Phone Feature Description

1 Handset Pick up to place or answer a call.

2 Message Waiting

indicator

Displays solid red when you have a new voice mail

message. Blinks red during an incoming call.

3IP phone screen Displays date and time, phone station name, line

extensions, and softkey options (except on the

Cisco SPA501G).

SPA 504G

Commonly Used Features

PLACING OUTGOING CALLS

When the phone is not in use:

1. Pick up the Handset or press the “Speakerphone” button.

2. Dial an extension or telephone number.

When you are already on a call:

1. Press the “Hold” soft key.

2. Press the “New Call” soft key. Dial tone is heard.

3. Dial an extension or telephone number.

4. Resume the original call by pressing the “Resume” soft key,

which is accessible by ending the second call, or placing the

second call on Hold.

ANSWERING AN INCOMING CALL

…On the Handset:

Pick up the handset to answer the call.

…On a Headset:

When a headset is connected, press the “Headset” button (or the

”Answer” Soft key) to answer the call.

…On Speakerphone:

Press the “Speaker” button (or the “Answer” Soft key) to answer the call.

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