Cisco Unified 6921 User manual
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1
Your Phone
Cisco Unified IP Phone 6921
The Cisco Unified IP Phone 6921 provides these features:
•Phone connections
•Buttons and hardware
•Phone screen
•Footstand
•Handset rest
Phone Connections
For your phone to work, it must be connected to the corporate IP telephony network. Your system
administrator can help you connect your phone.
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1DC adaptor port (DC48V). 5Access port (10/100 PC) connection.
2AC-to-DC power supply (optional). 6Handset connection.
3AC power wall plug (optional). 7Analog headset connection (optional).
4Network port (10/100 SW) connection.
IEEE 802.3af power enabled.
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Your Phone
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3
Buttons and Hardware
1Handset light strip Indicates an incoming call (flashing red) or new voice message (steady
red).
2Phone screen Shows information about your phone such as directory number, active
call and line status, softkey options, speed dials, placed calls, and
phone menu listings.
3Softkey buttons Depending on how your system administrator sets up the phone,
enable softkey options displayed on your phone screen.
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4Transfer button Transfers a call.
5Conference button Creates a conference call.
6Hold button Places an active call on hold.
7Navigation bar and
Select button
The Navigation bar allows you to scroll through menus and highlight
items. When phone is on-hook, displays phone numbers from your
Placed Call listing (up arrow) or your speed dials (down arrow).
The Select button (in the middle of the Navigation bar) allows you to
select a highlighted item.
8Line 1 and Line 2
buttons
Line 1 selects the primary phone line.
Depending on how your system administrator sets up the phone, Line
2 may provide access to:
•Secondary phone line
•Speed-dial number (speed-dial button)
•Web-based service (for example, a Personal Address Book button)
Buttons illuminate to indicate status:
•Green, steady—Active call
•Green, flashing—Held call
•Amber, flashing—Incoming call or reverting call
•Red, steady—Remote line in use (shared line)
•Red, flashing—Remote line on hold
9Headset button Toggles the headset on or off. When the headset is on, the button is lit.
10 Speakerphone button Toggles the speakerphone on or off. When the speakerphone is on, the
button is lit.
11 Keypad Allows you to dial phone numbers, enter letters, and select menu items
(by entering the item number).
12 Mute button Toggles the microphone on or off. When the microphone is muted, the
button is lit.
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Your Phone
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5
Phone Screen
13 Volume button Controls the handset, headset, and speakerphone volume (off-hook)
and the ringer volume (on-hook).
14 Messages button Auto-dials your voicemail system (varies by system).
15 Applications button Opens/closes the Applications menu. Use it to access call history, user
preferences, phone settings, and phone model information.
16 Contacts button Opens/closes the Directories menu. Use it to access personal and
corporate directories.
17 Handset Phone handset.
1Header Displays date, time, and directory number.
2Line details and other phone
information
During a call, displays details for the active line. If not on a
call, displays line text label and other information such as
placed calls, speed dials, and phone menu listings.
3Softkey labels Display softkeys for available features or actions.
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Footstand
If your phone is placed on a table or desk, the footstand can be connected to the back of the phone for
a higher or lower viewing angle, depending on your preference.
1Footstand slots for a higher viewing angle 2Footstand slots for a lower viewing angle
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Your Phone
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 7
Higher Viewing Angle
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Lower Viewing Angle
Handset Rest
Your system administrator may have mounted your phone on a wall. With a wall-mounted phone, you
might need to adjust the handset rest to ensure that the receiver will not slip out of the cradle.
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Your Phone
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 9
1Remove the handset from the cradle and pull the plastic tab from the handset rest.
2Rotate the tab 180 degrees.
3Hold the tab between two fingers, with the corner notches facing you. Make sure the tab lines
up evenly with the slot in the handset cradle.
4Press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Return
the handset to the handset rest.
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Cisco Unified IP Phone 6941
The Cisco Unified IP Phone 6941 provides these features:
•Phone connections
•Buttons and hardware
•Phone screen
•Footstand
•Handset rest
Phone Connections
For your phone to work, it must be connected to the corporate IP telephony network. Your system
administrator can help you connect your phone.
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