Cisco SPA-500 Series User manual

Barracuda Phone System

Cisco SPA 500 Series Quick Reference Guide 1 / 4

Cisco SPA 500 Series Quick Reference Guide

https://campus.barracuda.com/doc/45712722/

This article explains the basic operation of the Cisco SPA 500 Series family of devices.

SPA 509G Phone SPA 501G Phone

SPA 508G Phone SPA 504G Phone

Soft Keys

The four buttons immediately below the LCD display are called soft keys.

Each soft key performs the action displayed immediately above it.

The soft key behavior is context sensitive – the associated soft key action changes according to

the current phone state.

Place a Call

Enter the desired internal extension or external number, then press the Dial soft key.

Last Number Redial

Press the Redial button, to the left of the 7 key.

Call Hold

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To place a call on hold, press the Hold soft key.

To resume the call, press the Resume soft key.

Call Transfer

Attended Transfer

To transfer a call, press the More soft key, then press the Transfer soft key.

Dial the destination number, then press the Send soft key.

When the destination party answers the call, announce the caller, and press Transfer again to

complete the transfer.

Blind Transfer

To transfer a call, press the Blind soft key and enter the destination number.

Press the Send soft key to connect the remote party to the destination, disconnecting you from

the call.

Ad-Hoc Conference / 3-Way Calling

Place (or receive) a call.

To add another party to the call, press the More soft key, then press the Confrnc soft key.

Enter the destination number or extension and press the Send soft key.

When the destination party answers the call, press the More soft key, then

press Confrnc again.

All parties are now joined in a 3-way call.

To end the conference, press the More soft key, then press the Split soft key. Both parties are

placed on hold, ending the conference.

Call Forwarding

To enable call forwarding, press the Forward soft key.

Select the type of forwarding to enable and select a destination.

Press the Enable soft key.

The phone display indicates when call forwarding is enabled.

To deactivate forwarding, press the Forward soft key then press Disable.

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Ringer and Handset Volume

To change the ringer volume when the phone is idle, press the volume up and volume down

buttons at the right side of the keypad.

To change the volume of the handset or speakerphone, during an active call, press the volume

up and volume down buttons.

To toggle mute on and oﬀ, during an active call, press the red mute button.

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Figures

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portion of this document may be copied, distributed, publicized or used for other than internal documentary purposes without the written consent of

an oﬃcial representative of Barracuda Networks Inc. All speciﬁcations are subject to change without notice. Barracuda Networks Inc. assumes no

responsibility for any inaccuracies in this document. Barracuda Networks Inc. reserves the right to change, modify, transfer, or otherwise revise this

publication without notice.

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