Cisco 8941 User manual

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified

Communications Manager Express Version 9.0 (SIP)

First Published: November 11, 2011

Last Modified: December 08, 2011

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Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-25525-01

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://

www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership

relationship between Cisco and any other company. (1110R)

CONTENTS

Overview 1

Physical Description of Cisco Unified IP Phone 8941 and 8945 1

Phone Screen 4

Phone with a Single Line 5

Phone with Multiple Lines 6

Power-Save Mode 7

Phone Connections 7

Footstand 8

Adjusting the Handset Rest 10

Operating Your Phone 11

Soft Key Descriptions 12

Ad-hoc Conference 13

Answer a Call 14

Auto Answer 14

Busy Lamp Field 14

cBarge 14

Call History 15

Clear Call History 15

Delete a Call Record From Call History 16

Edit Number From Call History 16

Filter Call History 16

Place a Call from Call History 17

View Call History 17

View Call Record Details 18

Call Forward 18

Call Forward All (Forward calls, Missed calls, and Voicemail) 18

Call Park 19

Park and Retrieve a Call Using Call Park 19

Park and Retrieve a Call using Assisted Direct Call Park 20

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0

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Park and Retrieve a Call Using Manual Directed Call Park 20

Call Pickup 21

Directed Call Pickup 21

Group Pickup 21

Call Waiting 21

Conference 22

Conflist 22

Distinctive Ring 23

Do Not Disturb 23

Turn DND On and OFF 23

End a Call 23

Extension Mobility 24

Enable Extension Mobility 24

Hold/Resume a Call 24

Hold Reversion 24

Hunt Group 25

Immediate Divert 25

Immediate Divert Enhanced 25

Intercom 25

Missed Call 26

Mobility 26

Mute a Call 26

My Phone Apps 27

On-hook Predialing 27

Phone Applications 27

Phone Contact 28

Corporate Directory 28

Search for and Dial a Contact 28

Search for and Dial a Contact While on a Call 29

Personal Directory 29

Add a Personal Directory Entry 29

Dial a Number from Personal Directory 30

Delete a Personal Directory Entry 30

Edit a Personal Directory Entry 31

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Contents

Search for an Entry in Personal Directory 31

Place a Call 32

Place a MeetMe Conference Call 33

Privacy 33

Preferences 33

Redial a Number 33

Ring Setting 33

Shared Lines 34

Speed Dial 35

Place a Call with a Speed-Dial Button 35

Switching Between Calls on Different Lines 35

Transfer a Call 35

Video Calls 35

Voicemail 36

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0

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Contents

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version

9.0 (SIP)

vi OL-25525-01

Contents

CHAPTER 1

Overview

This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multiline

models 8941 and 8945. The Cisco Unified IP Phone 8941 has two lines and the 8945 has four lines.

•Physical Description of Cisco Unified IP Phone 8941 and 8945, page 1

Physical Description of Cisco Unified IP Phone 8941 and 8945

Your phone provides quick access to your phone lines, features, and call sessions. The Programmable Feature

buttons (Line buttons) are used to view calls on a line or access features such as speed dial or All Calls.

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0

(SIP)

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DescriptionName

Displays information such as incoming/outgoing call status, directories,

line status, phone configuration options, and soft key tabs. Also, shows

dedicated phone line label.

Phone screen1

Connects to your Cisco Unified IP Phone and allows you to make a

point-to-point video call with another Cisco Unified IP Phone.

Video Camera2

Integrated lens cover protects the camera lens.Lens Cover button3

Depending on how your system administrator sets up the phone, enabled

soft key options are displayed on your phone screen.

Soft key buttons4

The navigation pad allows you to scroll up and down on the phone screen.

Allows you to scroll through menus, highlight items, and display speed

dials list if you press down when the phone is on-hook. Display phone

numbers from your Placed Calls if you press up when the phone is on-hook.

The Select button on the center of the Navigation pad allows you to select

a highlighted item.

The Select button is lit (white) when the phone is in power-save mode.

Navigation pad and Select

button

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Overview

Physical Description of Cisco Unified IP Phone 8941 and 8945

DescriptionName

Initiates the conference call.Conference button6

Places the call on hold.Hold button7

Transfers active calls to another extension.Transfer button8

Redials a call.Redial button9

Functions as traditional telephone keypad and allows you to enter letters,

and choose menu items (by entering the item number).

Dial pad10

Toggles speaker on and off. When the speakerphone is on, the button is lit.

The speakerphone audio path does not change until a new default audio

path is selected (for example, by picking up the handset).

If external speakers are connected, the Speakerphone button selects them

as the default audio path.

Speaker button11

Hides a video from the phone screen during a video call.Hide Video button12

Toggles mute on and off. When the microphone is muted, the button is lit

red.

Mute button13

Toggles headset on and off. When the headset is on, the button is lit.Headset button14

Increases or decreases handset, headset, ringer, or speakerphone volume

(on hook).

Volume button15

Provides access to message (voice mail) system.Messages button16

Provides access to phone settings such as call history, user preferences,

phone configuration (including administration settings, device configuration,

network configuration, and other common configurations), and phone model

information.

Application button17

Provides access to phone directories such as personal directory, corporate

directory, or call history.

Contacts button18

Speaker for the phone.Phone Speaker19

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0

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Overview

Physical Description of Cisco Unified IP Phone 8941 and 8945

DescriptionName

Depending on configuration, programmable buttons provide access to:

• Phone lines and intercom lines (line buttons)

•Speed-dial numbers (speed-dial buttons, including the BLF speed-dial

features)

• Call features (for example, a Privacy button)

Buttons light to indicate status:

•Amber —Privacy in use, one-way intercom call, or DND active

•Green —Active call, answering call or held call on this line

•Red —Remote line in use or parked

Line buttons20

Phone handset rest.Handset rest21

Phone Screen

The way that your system administrator sets up your phone determines what is displayed on your phone screen.

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version

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Overview

Phone Screen

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