Cisco 7841 User manual
QUICK REFERENCE GUIDE
CISCO 7841
HOW TO PLUG IN YOUR PHONE
- Ensure your phone cable is plugged into the
Internet labelled port at the back of the phone
- Plug the cable into LAN port modem/switch
- Your phone screen will appear as configured
with your name or extension and any other
colleagues’ numbers
HOW TO PLACE A CALL
- Enter a number
- Press the Call soft key
HOW TO ANSWER A CALL
- Press the Answer soft key, or
- Lift the handset
HOW TO END A CALL
- Press the End Call soft key, or
-Hang up the handset
Commonly used Codes
*2<phone Number># – Forwarding On
*3# – Forwarding Off
*5# – Call Pick up
HOW TO HOLD A CALL
- Press the Hold soft key, or the Hold button
-Press the resume soft key , or the Hold button
to take the call off hold
Voicemail
indicator
Lines or Speed Dials
Navigation
Arrows
Headset
Speaker
Mute
Volume Control
Press +/-
to adjust volume
Soft
Keys HOW TO BLIND TRANSFER A CALL
Blind Transfer enables you to transfer a call to
another party without announce the call prior to
transferring it
- While on a call press the next page soft key
- Press BlindXfer soft key
- Enter the transfer destination number
- Press the Call soft key to complete the transfer
HOW TO ACCESS MESSAGES
- Press the Messages button on the handset
- Follow the prompts to access the Voice Portal to
-- retrieve Voice Mail messages and
-- record greetings
Hold
Transfer
Conference
QUICK REFERENCE GUIDE
CISCO 7841
HOW TO FORWARD A CALL
Setting Forwarding on your desk phone allows
calls to be sent to an alternative number.
Forwarding all calls can be set on your phone
To enable Forwarding
- Press the Forward soft key
- Enter either internal or external number to
forward your calls to
- Press the Call soft key
An arrow icon will appear at the top of your phone
screen indicating you have enabled call
forwarding and the number the calls are being
forwarded to
To disable Forwarding
-- Press the Clrfwd soft key
The arrow icon indicator at the top of the phone
screen will disappear
HOW TO CONSULT TRANSFER A CALL
Consult Transfer enables you to transfer a call to
another party and announce the call prior to
transferring it
- While on a call press the next page soft key
- Press the Transfer soft key, OR press the Transfer
button
- Enter the transfer destination number
- When the party answers, announce the call
- Press the Transfer soft key, or the Transfer button
again to complete the transfer
If the party refuses the call (prior to pressing
Transfer a second time)
- Press the End call soft key to terminate call with
the 3rd party
- Press the Resume soft key to be returned to the
original caller
HOW TO START A CONFERENCE CALL
To create an ad hoc conference call with up to
3 parties (you and up to 2 other parties) can talk
on a call
While on a call
- Press the Conf soft key, or the Conference
button
- Enter the required number or extension of
the next party
- Press the Call soft key
When the call connects
- Press the Conf soft key, or the Conference
button to connect all parties
- Repeat the instructions above to add other
parties to your conference call
- Press the End call soft key to end the conference
(this ends the call for all parties)
QUICK REFERENCE GUIDE
CISCO 7841
HOW TO ADD A CONTACT TO THE
PERSONALADDRESS BOOK
Numbers that you dial frequently can be added to
the personal Address Book
- Press the Address book icon on your phone
- With 1. Personal Address Book highlighted,
press Select
- Choose the Add soft key
- Enter a name for the contact you are adding,
scroll down
- Enter the number for the contact you are adding
- Select Save
To dial a name in a Personal Address book
- Press the Address book icon on your phone
- With 1. Personal Address Book highlighted,
press Select
- Scroll down to select the required number
- Press the Call soft key
Cisco or Jabra corded (RJ9) headsets can be connected to you Cisco 7841 IP Phone (please
check the headset vendor specifications).
- Take the headset out of the box
- Plug the cable into the headset labelled port at the back of the phone
- When a call arrives on your phone, to answer the call
- Press the Answer soft key or Press the headset button on the front of your phone
CISCO OR JABRA HEADSETS CAN BE CONNECTED TO YOUR CISCO 7841
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