Cisco 6901 Standard User manual

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Cisco Unified IP Phone 6901 and

6911 User Guide for Cisco Unified

Communications Manager 8.0 (SCCP)

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) iii

Contents

Your Phone 1

Cisco Unified IP Phone 6901 1

Phone Connections 1

Buttons and Hardware 3

Footstand 5

Handset Rest 6

Hookswitch 6

Cisco Unified IP Phone 6911 7

Phone Connections 7

Buttons and Hardware 9

Paper Label 11

Footstand 11

Handset Rest 14

Messages 15

Voice Messages 15

Personalize Your Voicemail 15

Check for Voice Messages 15

Listen to Voice Messages 16

Calling Features 17

Auto Answer 17

Auto Answer with Your Speakerphone 17

Auto Barge 17

Call Forward All 17

Forward Calls on Your Phone 18

Call Pickup 18

Answer a Call Using Pickup 19

Answer a Call Using Group Pickup and a Group Pickup Number 19

iv OL-20826-01

Call Waiting 19

Respond to a Call Waiting Notification 19

Codes 20

Place a Call Using a Client Matter Code 20

Place a Call Using a Forced Authorization Code 20

Conference 20

Set up a Conference Using Hookflash 20

Drop a Party from a Conference Using Hookflash 21

Set Up a Conference 21

Hookflash 22

Use Hookflash to Activate Features 22

Hold 22

Hold and Resume a Call 22

Meet Me 22

Host a Meet Me Conference 23

Join a Meet Me Conference 23

Mute 23

Mute Your Phone 23

Redial 23

Redial a Number 23

Shared Lines 24

Speed Dial 24

Place a Call with a Speed-Dial Button 25

Transfer 25

Transfer a Call to Another Number Using the Hookflash 25

Transfer a Call to Another Number Using the Transfer Button 25

Swap Between Calls Before Completing a Transfer 26

Web Dialer 26

Use Web Dialer with Cisco Directory 26

Set Up, View, or Change Web Dialer Preferences 26

Sign Out of Web Dialer 27

User Options 29

User Options Web Pages 29

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) v

Device 30

Select a Device From the User Options Web Pages 30

Line Settings 30

Speed Dial on the Web 31

User Settings 32

Change Your Browser Password 32

Change Your PIN 32

Change the Language for Your User Options Web Pages 33

Plugins 33

Access Plugins 33

FAQs and Troubleshooting 35

Frequently Asked Questions 35

Troubleshooting Tips 35

Conference 35

User Options 36

Product Safety, Security, Accessibility, and Additional Information 37

Safety and Performance Information 37

Power Outage 37

Cisco Product Security 37

Accessibility Features 37

Additional Information 38

Cisco One-Year Warranty 39

Cisco One-Year Limited Hardware Warranty Terms 39

Index 41

vi OL-20826-01

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 1

Your Phone

Cisco Unified IP Phone 6901

The Cisco Unified IP Phone 6901 provides these features:

• Phone connections

• Buttons and hardware

• Footstand

• Handset rest

Phone Connections

For your phone to work, it must be connected to the corporate IP telephony network. Your system

administrator can help you connect your phone.

2OL-20826-01

1Slot for Ethernet cable. 4Network port (10/100 SW) connection. IEEE

802.3af power enabled.

2Handset connection. 5DC adaptor port (DC48V).

3Slot for handset cable. 6Slot for DC adaptor cable.

195792

Your Phone

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 3

Buttons and Hardware

195793

4OL-20826-01

1Hookswitch Activates the features (hookflash) on your phone.

2Hold button Places a connected call on hold.

3Redial button Dials the last dialed number.

4Line button Allows you to pick up a second incoming call. The Line button LED indicates

the call status.

Allows you to answer a ringing call and swap between two calls on the same

line. Also, you can use the line button to create a new call when the phone is

idle. The LED associated with the line button lights up to reflect the line status.

Color LEDs indicate the line state:

• Green, steady—Active call

• Green, flashing—Held call

• Amber, Flashing—Incoming call

• Amber, steady—Call forward all activated

• Red, steady—Remote line in use (shared line)

• Red, flashing—Remote line on hold

5Volume button Controls the handset and the ringer volume (on hook).

6Keypad Allows you to dial phone numbers.

7Handset with

light strip

Lights up to indicate a ringing call (flashing red) or a new voice message

(steady red).

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