Cisco 6851 User manual
Cisco IP Phone 6851 Quick Start Guide
- Incoming call or voicemail indicator
- Line and feature buttons
- Softkeys
- Navigation
- Hold, Transfer, and Conference
- Speakerphone, Headset, and Mute
- Voicemail, Applications, and Directory
- Volume
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- Green, steady: Line ready
- Amber, steady: Line not registered
- Amber, flashing: Line registering
- Red, steady: Line in use
- Red, flashing: Incoming call
- Red, Pulsing: Line on hold
Use line and feature buttons to view calls on
a line, or access features such as Speed Dial.
Buttons illuminate to indicate status:
Your Phone Line and Feature Buttons
Enter a number and pick up the handset
Place a Call
Press the flashing red line button, or pick up
the handset.
Answer a Call
1. Press the Hold button .
2. To resume a call from hold, press Hold
again.
Put a Call on Hold
1. Enter a number using the keypad.
2. Press Speakerphone .
Place a Call with the Speakerphone
1. From a call that is not on hold, press
Transfer .
2. Enter the person’s phone number.
3. Press Transfer again.
Transfer a Call to Another Person
1. Press Applications .
2. Scroll and select Recents.
3. Select a line to view.
(All, Missed, Received, Placed)
View Your Recent Calls
1. from an active call, press Conference .
2. Select a second line and place the second
call.
3. Press Conference again to join the
calls.
Add Another Person to a Call
Cisco IP Phone 6851 Quick Start Guide
Turn OffTurn On
Please enter you PIN
followed by the # sign.
1. Listen to Messages 8. Personal Options 9. Repeat Menu
Press the voicemail soft button
1. Change PIN
2. Save 3. Erase 9. Repeat
2. Personalize
Greeting
3. Personal
Name 5. Unconditional
Call Forwarding
6. Call Screen
Forwarding
Number
9. Repeat
Menu 0. Exit Menu
Please enter
your new PIN
followed by the
# sign
1. Record
default
greeting
2. Record
greeting for
calls sent to
voice mail
when busy
3. Record
greeting for
call that you do
not answer
Please record
your name
after the beep
When finished
press #
1. Forward all
calls
2. Send calls to
line
Please enter
the forward
destination
number
followed by the
# sign
1. Skip 0. Exit Menu
New Message / Saved message
0. Exit Menu
Please record your greeting after the beep
When finished press #
Call Forwarding
is currently
(Disabled or
Enabled)
- From another phone, dial your phone number.
- Listen for your voicemail greeting and press #.
To access your voicemail from any Phone
Press Messages and follow the voice
prompts.
-- See voicemail map Below.--
Listen to Voice Messages
Press Volume up or down to
adjust the ringer volume when the phone is
not in use.
Adjust the Ringtone Volume
1. Press Applications .
2. Select User Preferences > Audio
Preferences.
3. Select a line.
4. Scroll through the list of ringtones and
press Play to hear a sample.
5. Press Set and Apply to save a selection.
Change Ringtone
1. Press Applications .
2. Select User Preferences > Screen
Preferences > Contrast Level.
3. Press up to increase, or down to
decrease, the contrast.
4. Press Save.
Adjust the Screen Conrast
1. Press Applications .
2. Select Preferences > Screen
Preferences > Backlight Timer.
3. Press Navigation Button to set
the backlight duration.
4. Press Set.
Adjust the Screen Backlight
1. Press Mute .
2. Press Mute again to turn mute off.
Mute Your Audio
Press Volume up or down to
adjust the handset, headset, or speakerphone
volume when the phone is in use.
Adjust the Volume in a Call
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