Cisco 6851 User manual

Cisco IP Phone 6851 Quick Start Guide

- Incoming call or voicemail indicator

- Line and feature buttons

- Softkeys

- Navigation

- Hold, Transfer, and Conference

- Speakerphone, Headset, and Mute

- Voicemail, Applications, and Directory

- Volume

- Green, steady: Line ready

- Amber, steady: Line not registered

- Amber, flashing: Line registering

- Red, steady: Line in use

- Red, flashing: Incoming call

- Red, Pulsing: Line on hold

Use line and feature buttons to view calls on

a line, or access features such as Speed Dial.

Buttons illuminate to indicate status:

Your Phone Line and Feature Buttons

Enter a number and pick up the handset

Place a Call

Press the flashing red line button, or pick up

the handset.

Answer a Call

1. Press the Hold button .

2. To resume a call from hold, press Hold

again.

Put a Call on Hold

1. Enter a number using the keypad.

2. Press Speakerphone .

Place a Call with the Speakerphone

1. From a call that is not on hold, press

Transfer .

2. Enter the person’s phone number.

3. Press Transfer again.

Transfer a Call to Another Person

1. Press Applications .

2. Scroll and select Recents.

3. Select a line to view.

(All, Missed, Received, Placed)

View Your Recent Calls

1. from an active call, press Conference .

2. Select a second line and place the second

call.

3. Press Conference again to join the

calls.

Add Another Person to a Call

Cisco IP Phone 6851 Quick Start Guide

Turn OffTurn On

Please enter you PIN

followed by the # sign.

1. Listen to Messages 8. Personal Options 9. Repeat Menu

Press the voicemail soft button

1. Change PIN

2. Save 3. Erase 9. Repeat

2. Personalize

Greeting

3. Personal

Name 5. Unconditional

Call Forwarding

6. Call Screen

Forwarding

Number

9. Repeat

Menu 0. Exit Menu

Please enter

your new PIN

followed by the

# sign

1. Record

default

greeting

2. Record

greeting for

calls sent to

voice mail

when busy

3. Record

greeting for

call that you do

not answer

Please record

your name

after the beep

When finished

press #

1. Forward all

calls

2. Send calls to

line

Please enter

the forward

destination

number

followed by the

# sign

1. Skip 0. Exit Menu

New Message / Saved message

0. Exit Menu

Please record your greeting after the beep

When finished press #

Call Forwarding

is currently

(Disabled or

Enabled)

- From another phone, dial your phone number.

- Listen for your voicemail greeting and press #.

To access your voicemail from any Phone

Press Messages and follow the voice

prompts.

-- See voicemail map Below.--

Listen to Voice Messages

Press Volume up or down to

adjust the ringer volume when the phone is

not in use.

Adjust the Ringtone Volume

1. Press Applications .

2. Select User Preferences > Audio

Preferences.

3. Select a line.

4. Scroll through the list of ringtones and

press Play to hear a sample.

5. Press Set and Apply to save a selection.

Change Ringtone

1. Press Applications .

2. Select User Preferences > Screen

Preferences > Contrast Level.

3. Press up to increase, or down to

decrease, the contrast.

4. Press Save.

Adjust the Screen Conrast

1. Press Applications .

2. Select Preferences > Screen

Preferences > Backlight Timer.

3. Press Navigation Button to set

the backlight duration.

4. Press Set.

Adjust the Screen Backlight

1. Press Mute .

2. Press Mute again to turn mute off.

Mute Your Audio

Press Volume up or down to

adjust the handset, headset, or speakerphone

volume when the phone is in use.

Adjust the Volume in a Call

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