CIM K 500 Optima User manual
FOREWORD
This manual contains installation and operation information for the CIM K500 Optima
Series card printe rs manufactured by CIM.
RETURN MATERIALS AUTHORIZATION
Before returning a ny e uipment to CIM S.p.A. for in-warranty or out-of-warranty repair,
contact Repair Administration for a Return Materials Authorization (RMA) number.
Repack the e uipment in the original pa cking material and mark the RMA number
clearly on the outside. Ship the e uipment, freight prepaid, to the address listed below:
COPYRIGHT NOTICE
This document contains information proprietary to CIM S.p.A.
This document and the information contained within are Copyrighted by CIM
S.p.A. and may not be duplicated in full or in pa rt by any person without
written approval from CIM. While every effort has been made to keep the information
contained within current and accurate as of the date of publication, no guarantee is
given that the document is error-free or that it is accurate with regard toany specification.
CIM reserves the right to make changes, for the purpose of product improvement,
at any time.
TRADEMARKS
K 500 Optima is a service mark and CIM is a registered trademark of CIM S.p.A.
Windows and MS.DOS are registered trademarks of Microso ft Corp. All other trademarks
or registered trademarks are marks of their respect ive holde rs.
iii
iii
WITH THE CIMAGE CARD AWORLD OF SERVICES ARE NOWAVAILABLE TO YOU
DearCustomer, Thank youfor buying a CIM product. The quality ofCIM productsis guaranteed over
time and backed by quality service. CIM provides through the CIMAGE CARD an after-sales service
wich you can make use of by providing us the code number printed on the back side of the card. This
will enable to you contact uor technical Service for a period of 12 months.
WHAT DOES THE CIMAGE CARD OFFER
1 YEAR OFTECHNICAL SUPPORT FREE OF CHARGE HELP DESK SUPPORT
Tel +39 051 6465 096 - fax +39 051 6465 012
e-mail: dolphinsupport@cimitaly.it - www.cimitaly.it
On demand assistance with all problems relating to hardware, software, installation or outright
malfunctioning of the printer product. The technical support is offered free of charge within the
appliacable 24 month warranty period of the product and thereafter extended on request and on
contractualbasis.
PRODUCTWARRANTY
Repair or upgrades of defective printers is carried out by CIM certified technicians. In-house service
and repair is offered free of charge (all shipping and handling charges to be paid by customer) within
theapplicable 12 months warrantyperiodon the product. In-houseservice and repairisalso available
for products beyond the standard warranty period. In such case the current rate for in-house service
and repair will be applied.
CIM TECHNICAL SUPPORT
v
INTRODUCTION
Thank you for choosing the CIM K 500 Optima Plastic Card Printer.
CIM’s P series card printers offer a low cost, high quality solution to those requiring
computer-controlled printing and encoding of credit card style plastic cards, Card
applications include personalized identification, access control, visitor, membership,
badges and tags.
This manual guides you to efficient start up and operation of your new Card Printer.
K 500 Optima PRINTER MODELS
The CIM Product Number tells a story:
Here is a quick review of the CIM Card Printer Series numbering and lettering
system to help you.
The K 500 Optima Plastic Card Printer employs Dye Sublimation and Resin Thermal
Transfer technologies.Modelnumbersincludeidentifiers that specify options areshown
using the following lettering conventions:
K500 Optima - X X X X X - X X X
Smart Card: Software:
O = No O =WindCard Cd only
E =Yes F =Windows driver only
Magnetic Encoder: B =WindCard & drivers
O = No Language:
M =Yes O = No manual
Magnetic Encoder Options: A = English & Spanish
O = No B = French & German
1 = Stripe down HICO I = Italian
2 = Stripe Down LOCO P = Brazilian Portugese
3 = Stripe Up HICO C = Chinese
4 = Stripe Up LOCO J = Japanese
Memory: Power Cord:
O = Standard O = None
Interface: A = 120VAC
P = Parallel (Centronics 36 pins) E = 220VAC
U = UK
}
Ship-away kit
vi
ICONS
Throughout this manual, different icons highlight important information, as follows:
Important general information.
Mechanical hazard, such as one associated with moving parts,
capable of resulting in equipment damage or personal injury.
Electrical hazard, such as an exposed voltage point, capable of
causing electrical shock and personal injury.
An area where electrostatic discharge (ESD) can cause
component damage. Use a grounding wrist band.
Elevated temperature hazard, capable of producing a burn.
Keep Card Printer clean by minimizing cover open time.
vii
1
2
3
4
5
6
TABLE OF CONTENTS
GETTING STARTED • • • • • • • • • 1
1•1 Unpacking your • • • • • • • • • • • • • • • • • • • • • • • • • • 1
1•2 Indicators and control • • • • • • • • • • • • • • • • • • • • • • 3
1•3 Printer installation • • • • • • • • • • • • • • • • • • • • • • • • 4
OPERATION • • • • • • • • • • • • • 5
2•1 Printer Features • • • • • • • • • • • • • • • • • • • • • • • • • • 5
2•2 Loading Printing Ribbons • • • • • • • • • • • • • • • • • • • 6
2•3 Loading Lamination Patch • • • • • • • • • • • • • • • • • • • 8
2•4 Loading cards • • • • • • • • • • • • • • • • • • • • • • • • • • • 9
A- Card Feeder • • • • • • • • • • • • • • • • • • • • • • • • • • • 9
B- Card Cleaning Cartridge • • • • • • • • • • • • • • • • • • 10
C- CardThickness Control Lever • • • • • • • • • • • • • • • 11
D- Card Output Hopper • • • • • • • • • • • • • • • • • • • • • 11
2•5 Reject Card Box • • • • • • • • • • • • • • • • • • • • • • • • • • 12
2•6 Feeding one card at a time • • • • • • • • • • • • • • • • • • 14
2•7 Printing a test card • • • • • • • • • • • • • • • • • • • • • • • • 15
2•8 Printer menu information • • • • • • • • • • • • • • • • • • • 16
PRINTING A SAMPLE CARD • • • • • • 21
3•1 Install Driver on windows 95/98 • • • • • • • • • • • • • • • 22
3•2 Install Driver on windows 2000 & NT4.0 • • • • • • • • • 23
3•3 Set Printer Driver Option • • • • • • • • • • • • • • • • • • • • 23
3•4 printing a sample card • • • • • • • • • • • • • • • • • • • • • 24
CLEANING • • • • • • • • • • • • • • 25
4•1 Cleaning system • • • • • • • • • • • • • • • • • • • • • • • • • • 26
4•2 Cleaning the print head • • • • • • • • • • • • • • • • • • • • • 27
4•3 Cleaning the Laminator rollers • • • • • • • • • • • • • • • • 28
4•4 Card Cleaning cartridge • • • • • • • • • • • • • • • • • • • • 29
TROUBLESHOOTING • • • • • • • • • 31
5•1 Interpreting LCD Display messages • • • • • • • • • • • • 31
A- About the Printing Station • • • • • • • • • • • • • • • • • 31
B- About the Laminator Station • • • • • • • • • • • • • • • 34
5•2 Print Quality Issues • • • • • • • • • • • • • • • • • • • • • • • • 35
TECHNICAL SPECIFICATIONS • • • • • 39
viii
APPENDIX A • • • • • • • • • • • • • 43
Introduction • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 43
A- Media Loading orientation • • • • • • • • • • • • • • • • 44
B- Magnetic Encoder Cleaning • • • • • • • • • • • • • • • • 45
APPENDIX B • • • • • • • • • • • • • 46
Introduction • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 46
A- Media Loading orientation • • • • • • • • • • • • • • • • 47
B- Smart Card Contact Station Interface • • • • • • • • • 47
1
GETTING STARTED
1
GETTING STARTED
1 • 1 Unpacking your card printer
Your K 500 Optima printer ships in a carton and protective anti-static bag. Keep all
packaging material in case you need to move or re-ship the printer.
While unpacking, inspect the carton to ensure that no damage occured during
shipping.
Please ensure that you have a clean and nearly dust free environment for proper
operation and storage of the printer.
2GETTING STARTED
In addition to user documentation, make sure the following items are included with
your K 500 Optima printer:
If any items are missing, please contact your dealer.
CLEANING KIT
POWER CABLE
PRINTER DRIVER DISK
(floppy or/and CD)
CARD HOPPER
CLEANING CARTRIDGE
CENTRONICS CABLE
Table of contents
Other CIM Printer manuals
