CheckBox HSv625 User manual
Set Up & User Guide
www.CheckBoxSystems.net
CheckBox Wireless Systemstm are designed to be Easy to
Install, Easier to Manage and Easiest to Afford. To make set
up as easy as possible, please take a moment to completely
read through these instructions before you begin.
Wireless Systems
HSv625 MultiGigabit
WiFi Controller
2
Welcome
We have designed CheckBox Wireless Systemstm to be easy to install,
easier to manage and easiest to afford. For best results, before
beginning to set up your system, please take the time to read through
this booklet completely. The answer to most questions can be found in
here.
We are constantly working to add new features to CheckBox, and as
these features are developed they will be added to your system
automatically via system updates. These updates may change the way
some of your administration screens appear and how features function.
To keep current on these new features you can download an updated
version of this booklet at www.CheckBoxSystems.net
Thank you for purchasing a CheckBox System!
Wireless Systems
3
Table of Contents
Installing CheckBox
Connecting CheckBox…………………….…………………...…4
Installing the CheckBox HSv625 Controller……...………….....5
Logging into your management screens.……………….…………..…..6
Assigning Flexible Ports…………………………………………………..7
Network setup…………………………………………………..………….8
Setting up & using MultiNet…….……………………………………….10
Setting up guest access……………………………………..………..…13
Using credit cards & PayPal…….…...……………….……..…14
Free access………………………….………………………..…15
PermaCode……………………………………………..….....…16
Room Prompt setup………………………………………..…...16
Customizing your welcome screen…………………………….……....17
Accessing your system from outside the system……….……..……...19
Accessing your system from the Internet……………………..……….21
Administering active clients………………………………….…….……21
Manually authorizing devices…………………………………………...22
Client Usage Policy……………………………………….….………..…23
Network Statistics………………………………………….……………..24
Signal strength, power levels and antennas……………………..……25
Mesh repeaters and the mesh node status display…………..………27
Final Installation Checklist…………………………….………………...29
CheckBox S/A/F/E - The Survey and Feedback Engine………….….30
Setting up CheckBox S/A/F/E………………………………….31
Receiving & Responding to Messages w/S/A/F/E…………...34
Creating Guest Surveys with S/A/F/E…………………….…...35
S/A/F/E Guest Contact Information…………………………....36
System Alerts………………………………...………….…….………....37
Included and Optional Services……………...…………………...…….38
Warranty Information…………………………..……....…..…Back Cover
4
An Important note on surge protection
Your CheckBox controller and access points are built to exceed industry standards to
withstand power surges caused by electrical fluctuations. Large surges caused by power
spikes from the power company, other devices sharing the power circuit or nearby lightning
strikes can damage any electronic device, including your CheckBox controller or access
points. This damage could cause immediate or delayed failure.
To reduce the risk of damage your CheckBox controller should be connected to an outlet
that is not shared by devices that have high start up current demands (such as air
conditioners, coolers, or any device with a large motor) and protected by a good quality
surge protector. If you regularly experience power glitches or power failures you should use
a UPS (Uninterruptible Power Supply) for additional protection. Your modem, switches and
firewall devices should all be on the same surge protector and UPS.
Power spikes, particularly spikes from nearby lightning strikes, can also spread
through your system through long runs of Ethernet cables that run outside. For
long outdoor cable runs, or cable runs between building use fiber optic cables
instead of Ethernet cables. Fiber optic cables will not transmit power spikes and
provide an effective barrier to contain potential damage from power spikes and
lightning strikes.
Connecting CheckBox
The best way to connect your CheckBox System is directly to your DSL, fiber, satellite, or
cable modem. It can also be connected through a switch or dedicated firewall system,
which may require some configuration on your switch or firewall.
You may also use an Ethernet switch attached to your CheckBox to connect multiple
CheckBox Meshing Access Points. When connecting multiple access points or guest PCs
to the CheckBox be sure to use an Ethernet switch and not a router—routers plugged into
the guest network after CheckBox will cause issues with guests being properly
authenticated and managed.
Please note - If you are using the private administrative network then any device plugged
into the CheckBox will be on the private network and not on a guest network.
5
Installing The CheckBox HSv625 Controller
Locating the equipment
The CheckBox HSv625 must be located indoors in a clean, dry area and should be
located close to power and the Internet connection(s)
Connecting the equipment
The CheckBox HSv625 will connect to your modem using an Ethernet network cable.
Depending upon your particular modem the jack may be marked “Internet”, “LAN”, “PC”,
“Host” or something else.
The CheckBox HSv625 can connect three different Internet connections and provides
automatic load balancing and automatic failover switching.
Connect your CheckBox HSv625 as follows:
• The Local Port connects to your access points or networks switches connecting your
access points.
• Ports A and B are flexible ports that can be connected to either Internet connections
or to your access points or networks switches connecting your access points.
• The Internet Port connects to your first Internet connection.
Ports A and B are flexible and can be used for either additional Internet connections or
as local ports. However before they can be used you need to select what role they will
be used in.
It is O.K. to connect the cables first, but by default the ports are deactivated and you
will need to set their role before the system will recognize them. See page 7.
Your CheckBox HSv625 is equipped with 2.5Gigabit Ethernet ports. Many
Ethernet switches and computers are equipped with Gigabit ports—they are
only capable of one gigabit of throughput.
Your HSv625 will work with the slower ports, however to get the best
performance from your HSv625 use Ethernet devices (switches, modems etc.)
that have 2.5 Gigabit or 5 Gigabit ports.
6
Logging into your Administration screens
The administration screens are used to manage your system, create and print tickets
for your users and view your system status. The administration screens also allow you
to view users on the system (Active Clients), view tickets not yet used, and to delete
tickets from the system. These screens are accessed through a web browser on your
computer, and can be accessed from inside the system or from outside the system from
anywhere on the internet. To learn how to access the system from outside the system
see Accessing Your System from the Internet section in this guide.
To access CheckBox from inside the system make sure your computer is connected to
the system, either by a wireless connection or through a wired Ethernet port connected
to the CheckBox controller. If you are connecting wirelessly select the wireless network
“hotspot”, the default name for the CheckBox wireless network. You can change this
name later.
Open your web browser and you should see a generic welcome screen.
This is the welcome screen your
guests will see when they first log
on to your system (you can
customize this screen - see page
13). From here your guests are
prompted to enter a ticket number,
credit card or any of the access
methods that you have enabled
before they can connect to the
internet. Of course you do not have
tickets since you have not yet
created them! To access the
administration screens enter the
following in the address bar.
http://192.168.17.1:3456/admin
This will bring up a page warning
you that no password has yet
been set for the administration
screens for your CheckBox.
Create a password that is a
combination of letters and
numbers.
Do not use any spaces or special
characters (such as &,*,@, !)
Enter your chosen password
twice and press Set Password. A box will pop up so that you can test your password.
If your are asked for a user name, leave the user name box empty.
7
Assigning Flexible Ports
Your CheckBox HSv625 has four 2.5 Gigabit capable Ethernet network ports. One port is
dedicated for local connections—connecting to your access points and switches serving
devices on your network. Another port is dedicated for the first Internet connection.
There are two ports, labelled A and B can be used for either local or Internet connections.
By default the two flexible ports are deactivated. If you plug a cable into one of these
ports they system will ignore the connection until you assign the port as Local or Internet.
Normally you will only make changes to these ports when you first set up your CheckBox
or after adding or deleting an Internet connection.
To change port assignments go to Network Setup -> Port Assignment.
Select the port you want to activate and click on it to cycle through different settings:
Not Used -> Internet -> Local and then back to Not Used again.
After you have made the selections for each port press the update button below.
Depending upon the change made your system may require a reboot. If a reboot is
required you will be prompted to confirm the reboot. Your system will then reboot, taking
about 90 seconds to complete the reboot.
If you have added any Internet connections and those connections need to be assigned
a static Ip address you will need to go to Network Setup -> Internet and enter your static
IP information for each connection requiring static IPs. If your connection does not need
static IPs you can skip this step.
If you have stopped using a port that is set up as Internet, deactivating the port will free
up system resources and in some case may slightly improve system performance.
8
Network Setup
You probably will not need to make any changes in the network setup of your CheckBox
system as most Internet Service Providers use DHCP, Dynamic Host Configuration
Protocol, to tell the devices connected to their network what address and other
parameters to use.
If your Internet Service Provider uses static IP addresses, or if you are connecting
CheckBox to a an internal company network you may need to set some network
parameters manually.
To enter Network Setup click on Network Setup on the top menu and then Internet in
the drop down menu. A page titled Current Internet Configuration will appear.
On this page you will see a summary of the Internet connections currently connected to
each of the ports on your CheckBox.
This page will show you the recent data rates (speed) and maximum data rate on each
link. CheckBox will use this information to determine the percentage of the data traffic
that each connection will carry, and will adjust this percentage on the fly.
Only Internet ports that have been activated will be displayed here.
If the Internet connection is set
for DHCP (automatic
configuration) the IP address
received via DHCP will be
displayed here.
If you need to set a fixed (static
or permanent IP address) click
on Setup and then enter the IP
address, Netmask, Gateway
and DNS information in the
appropriate boxes. Click Update
and then restart your system.
You can test each Internet
connection’s speed by clicking
on Link Speed Test.
Local Address
Local Address refers to the IP addresses the CheckBox system assigns to users on the
system. By default this address is in the 192.168.17.xxx range. This setting should not
be changed under most circumstances. If there is a need to change this address range,
select Network Setup on the top menu and then Local from the drop down menu and
enter the new address range in here and press update.
NEVER SET THE LOCAL ADDRESS RANGE TO BE THE SAME AS THE ADDRESS
RANGE OF THE INTERNET CONNECTION. This will cause routing errors and you will
lose contact with the unit.
9
Wireless Access Points
The CheckBox HSv625 can host and manage CheckBox meshing access points in
wired and wireless modes. At least one CheckBox meshing access point must be
wired into the CheckBox operation.
The SSID is the Service Set Identification - the name of a wireless network that is
broadcast to announce the networks presence.
When using CheckBox mesh node access points the ssid and channel of the access
points is set and controlled from with in the management screens of the CheckBox. If
you are using other brands of access points you will need to manage channel
changes and SSID as per their manufacturer’s directions.
By default the ssid is “system”. To change the ssid select Network Setup from the
top menu and then Wireless from the drop down menu. Enter the new name and
press update. It is important that your name contain only letters and numbers - no
spaces or symbols.
Important: If you are using mesh repeaters allow 10 minutes after update for
the mesh repeaters to reconfigure their SSID. During this period Do Not make
any other system changes (i.e. Local Address or channel) or you run the risk of
the repeaters becoming lost.
By default CheckBox is set to channel 6. Different networks can co-exist on the same
channel in the same area, however if you are running another network or there are
other networks in your area you may wish to change the channel. To change the
channel from the Network Setup -> Wireless screen select the channel from the
drop down box and press update.
Network Throughput Test
You can test the speed of the connection between devices on your property and the
CheckBox controller by connecting to your admin page with a phone, tablet or laptop
via WiFi and then going to Network Setup -> Network Test.
This will test the connection
from your WiFi device (phone/
tablet etc.) through your access
points and to the CheckBox
controller. Test results will be
affected by factors including
other users, interference and the
Client Usage Policy. This will
help you determine the kind of
system performance your guests
can expect.
10
Setting Up & Using MultiNet
MultiNet provides up to two independent guest Wi-Fi networks and one encrypted
management network all with one CheckBox System.
With MultiNet you can
• Create a basic and a premium guest network, one free and one paid, with
different bandwidth limits.
• Create guest networks with different branding and different welcome pages,
such as one for the entire property and one for a restaurant on the property.
• Provide a third, private network that is encrypted for property management and
staff to use.
With MultiNet each access point can broadcast multiple networks simultaneously.
To Setup an additional network using MultiNet go to Network Setup -> Wireless
MultiNet. Here you will see a sub menu:
By default only Guest Network 1 is enabled. Here you disable or enable the
network, change the SSID (the name the network broadcasts to devices, and
choose Client Isolation and P2P Inhibit options. After making changes press
Update. Changes may take a few moments to take effect, and if you are connected
to the CheckBox wirelessly your connection may be dropped.
Guest Network 2
If you would like to enable a second guest
network select Guest Network 2 from the
gray menu bar.
You will not be able to set the options for
Guest Network 2 until you select Enabled.
After enabling the second guest network,
set your SSID and choose Client Isolation
and P2P Inhibiting options if appropriate.
The SSID must be different than the SSID
used for your first guest network or your admin network.
Select Update. And Wait.
Adding an additional network can take several minutes as the system has to set up
the network routes, login screens and update the access points.
Table of contents
Other CheckBox Controllers manuals
Popular Controllers manuals by other brands
Digiplex
Digiplex DGP-848 Programming guide
YASKAWA
YASKAWA SGM series user manual
Sinope
Sinope Calypso RM3500ZB installation guide
Isimet
Isimet DLA Series Style 2 Installation, Operations, Start-up and Maintenance Instructions
LSIS
LSIS sv-ip5a user manual
Rockwell Automation
Rockwell Automation 1769-L31 installation instructions
