Canon PowerShot S100 DIGITAL ELPH User manual

Service Manual (Simplified Manual)

DETAILS

Description Part Number Remarks

S100

Simplified Manual

QY8-1378-000 As product exchange servicing

applies, only required data is

included.

QE-12E-0253

June 12, 2001

S100

S100 /S100SP

Simplified Manual

QY8-1378-000

Product / Option / Consumable list

Specifications

Error code list

Service mode

(Test print, EEPROM reset....)

External view / Parts list

H/W troubleshooting flowchart

Special Service Information

Attached

Service Test Print

BPQA-21

Rev

2001.6.12

1. Product / Option / Consumable lists

1.1

Products

Product Name

Product Code

Sales territory

Remarks

Canon Bubble Jet Printer 6863A001AA USA

S100

6863A002AA

CANADA

6863A003AA

LATIN(LV)

6863A004AA

LATIN(HV)

6863A005AA

ARG

6863A006AA

EUROPE

6863A007AA

GERMAN

6863A008AA

FRANCE

6863A009AA

U.K.

Canon Bubble Jet Printer

6863A010AA

JAPAN

BJ S100

Canon Bubble Jet Printer

6863A014AA

AUSTRALIA

S100SP

6863A012AA

ASIA(HV)

6863A013AA

CHN

6863A015AA

6863A016AA

KRN

6863A017AA

Malaysia

6863A011AA

TWN

1.2

Options

None

1.3

Consumables

Product Name

Product Code

Remarks

Canon BJ Cartridge F45-0561 BJ Cartridge (BK)

BC-20

Canon Color BJ Cartridge

F45-1301

BJ Cartridge (Regular Color)

BC-21e

Canon Ink Cartridge

F47-0731

Ink tank for BC-21e (BK)

BCI-21 Black

Canon Ink Cartridge

F47-0741

Ink Tank for BC-21e (Color)

BCI-21 Color

*BC-22e / IS-22: Not supported

2. Specifications

2.1

Specifications

(Note) Differences from the base-model BJC-2100/2100SP are in

RED

DeskTop serial color bubble jet printer

Paper feeding method Auto Sheet Feeding

Resolution

720 dpi X 360 dpi

Print Speed

Color

1.5ppm

(Color throughput pattern)

Mono.

4ppm

(Monochrome throughput pattern)

Color

2ppm

(Color throughput pattern)

Mono.

5ppm

(Monochrome throughput pattern)

Print Direction

Automatically bidirectional

( Printing direction automatically changes according to

print data/ print mode/ installed cartridged type. )

Print width

203.2mm (8inch)

Interface

USB only

Stacking Capacity of sheet feeder

Plain paper

Max.

5mm stack (Approx. 50 sheets with 75g/m

)

LGL size

Max.

10 sheets

Postcards

Max.

20 sheets

Envelopes

Max.

5 sheets

Transparencies

Max.

20 sheets

Back Print Film

Glossy photo paper

Max.

1 sheet

Glossy film

Max.

1 sheet

Fabric

T-shirt transfer

Max.

1 sheet

Banner paper

Max.

1 sheet

Detection functions

Paper out

Yes

Paper width

Waste ink amount

Yes

Presence of BJ cartridge

Yes

Distinction of cartridge

Yes

Ink out

BJ/scanner cartridge

Yes

Noise

45 dB (Sound pressure level ISO9296)

Environmental requirement

During operation

Temp.

5 to 35 deg. C (41 to 95 deg. F)

Humidity

10% to 90%RH (no condensation)

Non operation

Temp.

0 to 35 deg. C (32 to 95 deg. F)

Humidity

5% to 90%RH (no condensation)

Power supply

Input voltage/Frequency

AC100V/120V 50/60Hz

(LV)

Japan, USA, Canada

AC220/240V 50Hz

(HV)

Europe, Asia

Power consumption

18W

Stand-by status

External dimension

W/O paper tray/support

370(W) X 191(D) X 164(H)

W paper tray/support

370(W) X

473(D)

X 241(H)

Weight

2.4kg (W/O BJ cartridge and option)

Applicable safety standards

Printer

FCC,IC,CE Mark,TWN-EMC,C-Tick,VCCI

Safety

UL,CUL,CB Report,GS,CE Mark,FIMKO,DENTORI,AS,PSB,CCIB,KRN-DENTORI

2.2

Product life

Whichever of the following comes first

-5 years

-Color printing 3000 pages

-Black printing 10000 pages

3. Error Code List

Errors will be displayed on the host computer monitor.

The host computer should be set to ECP or Nibble mode. Use the BJ Status Monitor in Windows.

Error Code

Error indication

Error condition

1000 Printer is out of paper. Push RESET botton to paper feed.

1200

Front cover is open.

Close front cover.

1300

Paper jam

Remove jammed paper.

1400

BJ cartridge is not installed.

Install BJ cartridge and close front cover.

1440

Incorrect cartridge is installed.

Install correct BJ cartridge and close front cover.

5000

Home position error

H/W fail

Replace printer.

5100

Carriage control error

H/W fail

Replace printer.

5200

Head temperature error

H/W fail

Replace printer.

5400

Printer temperature error

H/W fail

Replace printer.

5600

No cartridge while printing

H/W fail

Replace printer.

5B00

Waste ink full

H/W fail

Replace printer.

5C00

Purging operation error

H/W fail

Replace printer.

6100

ROM error

H/W fail

Replace printer.

6300

RAM error

H/W fail

Replace printer.

6800

EEPROM error

H/W fail

Replace printer.

4. Service Mode

Function Procedure Remarks

Cleaning the BJ cartridge

Press and hold the RESET botton for 2 seconds or more

Cleaning time

(while the AC cord is plugged in)

:Approx.20seconds.)

Test print

Print nozzle check pattern

Nozzle pattern

Double click the RESET button.

BC-20/21e

(while the AC cord is plugged in)

Service test print

Control ROM Version

See *1 service test print'

Needs BC-20

Page throughput

Print sample : See *3

Waste ink Amount

Destination setting

EEPROM Reset

See *2 EEPROM reset / Destination setting

(Reset waste ink amount)

Destination setting

See *2 EEPROM reset / Destination setting

(Japan/SP/Other)

Service test print

-1

Without the cartridge installed, connect the AC power

while holding down the RESET button.

-2

Release the RESET button, press it down again within 5 seconds and release.

-3

Open the front cover, install the

BC-20

(black BJ cartridge) and set A4-sized paper.

-4

Double click the RESET button.

-5

Close the front cover.

-6

The printer starts service test printing.

EEPROM reset / Destination setting

-1

Without the cartridge installed, connect the AC power

while holding down the RESET button.

-2

Release the RESET button, press it down again within 5 seconds and release.

-3

Hold down the RESET button for 2 seconds or more and release.

-4

< EEPROM Reset >

< Destination setting >

Hold down the RESET button for 2 secs or more and release.

-Japan

Press the RESET button once.

-SP

Press the RESET button 3 times

-Others

Press the RESET button twice

After the button is pressed, the carriage will move same

number of times as the RESET button is pressed.

Print sample of 'Service test print'

You can check the EEPROM settings by conducting a 'Service test print'.

Control ROM Version

Amount of waste ink

Page throughputs of BK: BC-20

CL: BC-21e

Paper type

Destination setting

Other

Japan

BJ S100

Self print

S100SP

Glossy paper

Other

S100

High resolution paper

Postcard

Plain paper

Ver X.XX BC-20 Lost XX.X% Page count ->BK XXXX CL XXXX LD XXXX PaperCnt ->Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX

BJYYYYY PurgeCnt -> Time yyyy Dot yyyy Mnu yyyy Crg yyyy Wip yyyy Dry : OFF Purge Flag : yyyy Door : close USBSerialNo. Yyyy Fch : yy

5. External View / Parts List

Parts List

Key

Part Number

Rank

Q'ty

Description

Remarks

AQ10-1003-710 N1WHOLE UNIT, W/O POWER SUPPLY UNIT

QH3-3442-000

AC Adapter 100/120V 50/60HZ

LV(USA,CANADA,JAPAN)

QH3-3445-000

AC Adapter 220/240V 50/60HZ

HV(Europe)

QH3-3448-000

AC Adapter 220/240V, CHN/ASIA/AUS

HV(CHN,ASIA,AUS)

QH3-3452-000

AC Adapter 220/240V, KRN

HV(KRN)

QH3-3450-000

AC Adapter 100/120V, TWN

LV(TWN)

6. H/W Troubleshooting Flowchart

(Confirmation of printer operation when refurbishing)

Connect AC power

Open front cover

Install print head

Close front cover

Print the "Service Test Print"

* Refer to "4.Service Mode"

regarding printing method.

Replace print-head and

re-print "service test print".

Connect the computer

by USB

Normal

Defective

At the final step of refurbishment, be sure to set the purge reminder flag in accordance with

4. Service Mode <EEPROM RESET>. The purge reminder flag is set by initializing the EEPROM.

Unplug the power cord immediately, and do not print afterwards.

(Purge Reminder flag: Factory set so that purging operation will be performed twice when

user initially installs the print head.)

Can CR/LF motor

noise be heard?

Normal?

Does CRG move to head

replacement position?

Does print-head return to

home position? (listen for

Normal ?

Is waste ink capacity

10% or higher ?

Possible to print ?

Yes

(Refer to the attached sample)

1) Non ejection of ink

Yes ----------------------------> Fail

2) Top margin:

Outside of paper -------------> Fail

3) Lines

Not complete ----------------> Fail

4) Gray part

Black/white lines ---> Fail

Yes

7. Service Information

7.1Replacement using whole unit

Whole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT : Q10-1003-710)

1Remove the AC adapter from the printer returned by the user.

2Install the removed AC adapter in the replacement unit.

3Affix the product name label to the replacement unit. (The label has been packaged with the replacement unit)

4Set destination. (See "4.Service Mode" for detail)

< Composition of WHOLE UNIT, W/O POWER SUPPLY UNIT>

Enclosed

Printer unit (No product name label / No AC adapter)

Paper pick-up tray

Paper output tray

Product name labels

Packing material

7.2Differences from the BJC-2100/2100SP

BJC-2100/2100SP S100

I/F Parallel I/F and USB USB only

External Color Two-tone color Two-tone color

Lower case/Paper output tray: GrayAccess Cover/Paper output tray: Persona Blue

Other: Current color Others: Canon Neutral 7.0

Paper output tray 2 part construction 1 part construction

Can be folded Cannot be folded

Cartridge BC-20/BC-21e/BC-22e/IS-22 BC-20/BC-21e

(BC-22e/IS-22: Not supported)

Attached Sample (Service Test Print)

Check item 1 (Non ejection of ink) : Total area of the sample below

Check item 2 (Top margin)

Check item 3

(Line)

Check item 4 Check item 4

(Gray part) (Gray part)

Ver X.XX BC-20 Lost XX.X% Page count ->BK XXXX CL XXXX LD XXXX PaperCnt ->Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX

BJYYYYY PurgeCnt -> Time yyyy Dot yyyy Mnu yyyy Crg yyyy Wip yyyy Dry : OFF Purge Flag : yyyy Door : close USBSerialNo. Yyyy Fch : yy

Paper size : A4

XX XX XX XX XX XX XX XX XX XX XX

XX XX XX XX XX XX XX XX XX XX

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