Canon MultiPASS C50 User manual



1998 CANON INC. CANON MultiPASS C50 FEB. 1998 PRINTED IN JAPAN (IMPRIME AU JAPON)

REVISION0

HY8-10AH-000

FEB.1998

H12-1033 230V EC

H12-1034 230V UK

H12-1035 230V GER

H12-1037 230V FRN

H12-1038 230V AUS

H12-1039 230V AE

MultiPASS C50

HANDSET KIT

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,

maintenance, and repair of products. This manual covers all localities where the products are sold. For this

reason, there may be information in this manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in

products. When changes occur in applicable products or in the content of this manual, Canon will release

technical information as the need arises. In the event of major changes in the contents of this manual over a long

or short period, Canon will issue a new editions of this manual.

The following paragraph does not apply to any countries where such provisions are

inconsistent with local law.

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual

companies.

reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc..

CANON INC.

Office Imaging Products Technical Support Dept. 2

5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-0023, Japan

DTP System

This manual was produced on an Apple Macintosh®personal computer, final pages were printed on Canon

SUPER LASER SHOT B406 PS.

All graphics were produced with Macromedia FreeHand®.

All documents and all page layouts were created with QuarkXPress®.

I. MEANING OF MARKS

The marks used in this manual have the following meanings.

Mark Meaning

States a precaution to be taken to prevent danger to personnel, damage to the product, or

damage to electronic components by discharge of static electricity. for example.

States a precaution to be taken to prevent damage to electronic components by

electrostatic discharge.

Informs you of fire-related cautions.

Informs you that the plug must be removed from the power outlet before starting an

operation.

Gives useful information to understand descriptions.

Indicates sections to be read to obtain more detailed information.

NOTE

REFERENCE

II. ABOUT THIS MANUAL

This manual is divided into five parts, and contains information required for servicing the product.

Part 1: Facsimile

This section describes the facsimile function of the respective product.

Part 2: Printer

This section describes the printer function of the respective product.

Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description

This part explains product specifications and the how to service the unit safely. It is very important, so

please read it.

Chapter 2: Technical Reference

This part explains the technical theory of the product.

Chapter 3: Maintenance and Service

This part explains how to maintain the products for adjustment and troubleshooting and service

operations and service switches.

Chapter 4: Appendix

This part explains the informations of the optional products and user data flow.

• For more details of user operations and user reports, see the separate volume of

USER'S

GUIDE

• Procedure for assembly/disassembly and greasing points are not given in this manual.

See the illustrations in the separate volume of

PARTS CATALOG

• Detailed description of each SSSW/parameter is not given in this manual except the new

SSSWs/parameters added to this model.

See

G3 Facsimile Service Data Handbook (supplied separately)

for details them.

• See the

G3 Facsimile Error Code List (Rev.1, supplied separately)

for details of the

error codes not shown in this manual.

• Detailed description of connector Locations and Signal Descriptions in not given in this

manual.

See the

Circuit Diagram

for details them.

REFERENCE

III. REVISION HISTORY

REVISION CONTENT

0 Original

III

IV. TABLE OF CONTENTS

Part 1: Facsimile

Page

Chapter 1: General Description

1 - 1 1. FEATURES

1 - 1 1.1 Overview

1 - 2 2. SPECIFICATIONS

1 - 2 2.1 General Specification

1 - 2 2.2 Communication Specification

1 - 3 2.3 Scanner Specification

1 - 5 2.4 Printer Specification

1 - 7 2.5 Copy Specification

1 - 8 2.6 Function

1 -11 3. OVERVIEW

1 -11 3.1 External View

1 -14 3.2 Operation Panel

1 -18 3.3 Consumables

1 -18 3.3.1 BJ cartridge and ink cartridge and BJ cartridge container

1 -20 3.3.2 Print media

1 -22 4. DIMENSIONS

1 -23 5. SAFETY & PRECAUTIONS

1 -23 5.1 Personnel Hazards

1 -25 5.1.1 Electrical shock

1 -25 5.1.2 High-temperature parts

1 -26 5.1.3 Fire hazards

1 -26 5.1.4 Moving parts

1 -26 5.1.5 Preventing ink stains

1 -27 5.2 General Cautions

1 -27 5.2.1 Unit cautions

1 -32 5.2.2 BJ cartridge cautions

1 -40 5.2.3 Ink cartridge cautions

1 -42 5.3 Servicing Cautions

1 -42 5.3.1 Damage from static charge

1 -42 5.3.2 Scanner unit

1 -43 5.3.3 Print assembly

1 -45 5.3.4 Paper feed section

1 -45 5.3.5 Control boards

1 -46 5.3.6 Opening the upper cover

1 -47 5.4 Data-related precautions

1 -48 5.4.1 Data in the image storage memory (DRAM)

1 -49 5.4.2 Data in the control processing memory (SRAM)

1 -50 5.4.3 Data in the EEPROM

1 -52 5.4.4 SCNT board replacement precautions

1 -53 5.4.5 Data initialization through service operation

1 -54 5.5 Protective Mechanism

1 -54 5.5.1 Data battery backup function

1 -54 5.5.2 BJ cartridge maintenance features

1 -55 5.5.3 Heat protection mechanism

1 -55 5.5.4 Overcurrent protection

1 -56 5.5.5 Lightning protection

1 -56 5.5.6 Power leakage protection

1 -57 6. QUALIFICATION REQUIRED FOR INSTALLATION WORK

Chapter 2: Technical Reference

2 - 1 1. COMPONENT LAYOUT

2 - 3 2. SCANNER MECHANISM

2 - 6 3. PAPER SUPPLY MECHANISM

2 -11 4. PRINTER SECTION

2 -18 5. BJ CARTRIDGE

2 -18 5.1 Structure

2 -21 5.2 BJ Head Driver Block Diagram

2 -23 5.3 Printing Signal

2 -25 6. ELECTRIC CIRCUIT

2 -25 6.1 Component Block Diagram

2 -26 6.2 Circuit Board Components

2 -29 6.3 Flow of Image Signals

2 -32 7. COMMUNICATION SYSTEM OPERATIONS

2 -32 7.1 FAX/TEL Switching

2 -32 7.1.1 Settings

2 -32 7.1.2 Parameters

2 -33 7.2 Answering Machine Connection

2 -33 7.2.1 Settings

2 -33 7.2.2 Parameters

2 -34 8. NEW FUNCTION

2 -34 8.1 Color Scanning Ability

2 -34 8.1.1 Contact sensor specifications

2 -35 8.1.2 Reading color documents

2 -35 8.1.3 Reading black & white documents

Chapter 3: Maintenance & Service

3 - 1 1. MAINTENANCE LIST

3 - 1 1.1 Consumables

3 - 1 1.2 Cleaning

3 - 2 1.3 Periodic Inspection

3 - 2 1.4 Periodic Replacement Parts

3 - 2 1.5 Adjustment Items

3 - 3 1.6 General Tools

3 - 3 1.7 Special Tools

3 - 4 2. HOW TO CLEAN PARTS

3 - 4 2.1 Main Unit Outer Covers

3 - 4 2.2 Separation Roller

3 - 4 2.3 Document Feed/Eject Roller

3 - 4 2.4 Separation Guide

3 - 4 2.5 Scanning Glass (Contact Sensor)

3 - 4 2.6 White Sheet

3 - 4 2.7 Printer Platen

3 - 6 3. ADJUSTMENT

3 - 6 3.1 CS LED Lights-on Duration Adjustment

3 - 7 3.2 Vertical Alignment Correction

3 -10 3.3 Head Gap Adjustment

3 -14 4. TROUBLESHOOTING

3 -14 4.1 Troubleshooting Index

3 -15 4.2 Errors Shown on the Display

3 -15 4.2.1 User error message

3 -19 4.2.2 Error codes

3 -26 4.3 Errors not Shown on the Display

3 -26 4.3.1 General errors

3 -27 4.3.2 Printing problem

3 -29 4.3.3 Scanning problem

3 -31 5. SERVICE SWITCHES

3 -31 5.1 Hardware Switches

3 -32 5.2 Service Data Setting

3 -32 5.2.1 Service data overview

3 -33 5.2.2 Service data registration/setting method

3 -34 5.2.3 Service data setting

3 -41 5.2.4 Explanation of service data

3 -42 5.2.5 New SSSWs/parameters added to this model

3 -52 6. TEST FUNCTIONS

3 -52 6.1 User Test Print Functions

3 -52 6.1.1 Nozzle check

3 -53 6.2 Service Test Functions

3 -53 6.2.1 Test mode overview

3 -54 6.2.2 Test mode flowchart

3 -55 6.2.3 D-RAM tests

3 -55 6.2.4 CS tests

3 -56 6.2.5 PRINT test

3 -58 6.2.6 Modem and NCU tests

3 -61 6.2.7 Faculty tests

3 -66 7. SERVICE REPORT

3 -66 7.1 Report Output Function

3 -66 7.1.1 User report output functions

3 -68 7.1.2 Service report output functions

3 -76 8. WIRING DIAGRAM

3 -76 8.1 Wiring Diagram

3 -77 8.2 Connector Name and Signal Descriptions

Chapter 4: Appendix

4 - 1 1. INSTALLATION

4 - 1 1.1 Setting Up

4 - 1 1.2 Checking Operations

4 - 2 2. OPTION

4 - 2 2.1 HANDSET KIT

4 - 8 3. USER DATA FLOW

4 - 8 3.1 USER DATA FLOW (by Operation Panel)

4 -10 3.2 USER DATA FLOW (by MultiPASS Desktop Manager)

4 -15 3.3 SPECIAL MODE FLOW (by Operation Panel)

4 -17 4. MAKER CODE

INDEX

VII

Part 2: Printer

Chapter 1: General Description

1 - 1 1. FEATURES

1 - 2 2. SPECIFICATIONS

1 - 2 2.1 Basic Specifications

1 - 5 2.2 Interface Specifications

1 -10 3. OVERVIEW

1 -10 3.1 Interface Connector

1 -11 3.2 Printer Operation Panel

1 -12 4. SAFETY & PRECAUTIONS

1 -12 4.1 Personnel Hazards

1 -12 4.2 General Cautions

1 -12 4.2.1 Connecting the interface cable

1 -12 4.2.2 Data lost when power cord is pulled out

1 -12 4.2.3 Data reset

1 -13 5. RESTRICTIONS

Chapter 2: Technical Reference

2 - 1 1. THEORY OF OPERATIONS

2 - 1 2.1 Outline

2 - 2 2.2 Mechanical Overview

2 - 3 2.3 Data Flow

2 - 4 2.4 Printing

2 - 5 2.5 Circuit Overview

2 - 5 2.5.1 Printer circuit

2 - 7 2.6 720 dpi Printing/Smoothing Feature

2 - 7 2.6.1 Canon extension mode

2 - 7 2.6.2 Emulation mode

2 - 8 2.7 Printing Modes

2 - 8 2.7.1 Printing mode

2 - 8 2.7.2 Photoprint mode

2 -10 2.8 Optimum Printing Direction Control

2 -10 2.9 Ink Smear Control

2 -11 2.10Bi-Centronics Interface

2 -11 2.10.1Functions

2 -12 2.10.2Structure

Chapter 3: Maintenance & Service

3 - 1 1. MAINTENANCE LIST

3 - 1 2. HOW TO CLEAN PARTS

3 - 1 3. ADJUSTMENT

3 - 2 4. TROUBLESHOOTING

3 - 2 4.1 Errors Shown on the Display

VIII

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