Canon IP4200 - PIXMA Photo Printer User manual

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PIXMA iP4200

SERVICE MANUAL

Revision 0

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QY8-13A9-000

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Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information

necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual

covers information applicable in all regions where the product is sold. For this reason, it may contain information that is

not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the

product. When changes are made to the contents of the manual, Canon will release technical information when

necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product

is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

language without the written permission of Canon Inc., except in the case of internal business use.

󲩷

CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

󲩷

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA iP4200:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA iP4200

Part 2: Technical Reference

ew technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP4200

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP4200

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in

the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Grease application

(3) Waste ink counter setting

(4) User mode

(5) Service mode

Service test print, EEPROM initialization, Waste ink counter reset

Destination settings

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

4. FAQ (Problems Specific to the iP4000 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

2-2. Carriage Board (Print Head Connector)

PIXMA iP4200 Specifications

art 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool Approx.

time

Destination

settings

(EEPROM

settings)

At logic board replacement To set the destination. None.

Perform in the

service mode.

1 min.

Waste ink

counter

resetting

(EEPROM

settings)

- At logic board replacement

- At waste ink absorber

replacement

To reset the waste ink counter. None.

Perform in the

service mode.

1 min.

Paper feed

motor position

adjustment

At paper feed motor

replacement To adjust the belt tension.

(Position the paper feed motor so

that the belt is stretched tight.)

None. 5 min.

CD / DVD

detection sensor

light volume

correction*1

- At logic board replacement

- At carriage unit replacement

To correct the light volume for

the CD / DVD detection sensor. None.

Perform in the

service mode.

2 min.

Grease

application - At carriage unit replacement

- At PR shaft ass'y replacement

- At CL base / gear replacement

- To maintain sliding properties

of the carriage shaft and the lift

cam shaft.

- To protect the printer's sliding

portions (gears).

FLOIL KG-107A 1 min.

Ink system

function check - At logic board replacement

- At platen unit replacement

- At carriage unit replacement

To maintain detection

functionality for presence of the

ink tanks and each ink tank

position.

None.

Perform in the

service mode.

1 min.

1-1

Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are

not re-adjustable.

The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor

unit.

*1:Only for CD / DVD printing supported regions.

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(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment Timing Purpose Tool Approx.

time

Print head

alignment At print head replacement. To ensure accurate dot

placement. - Printer buttons

- Computer

(automatic settings

via the printer

driver)

3 min.

Print head

cleaning When print quality is not

satisfying. To improve nozzle conditions. - Printer buttons

- Computer (settings

via the printer

driver)

1 min.

Print head deep

cleaning When print quality is not

satisfying, and not improved by

print head cleaning.

To improve nozzle conditions. Computer (settings

via the printer driver) 2 min.

Ink tank

replacement When an ink tank becomes

empty. ("No ink error" via the

computer, or ink tank LED

flashing fast in red)

----- ----- 2 min.

Paper feed roller

cleaning

When necessary To clean the paper feed

rollers. Printer buttons 2 min.

CD / DVD print

position

adjustment

At CD / DVD printing, when

necessary

To correct CD / DVD print

position.

Computer (application

software) 5 min.

Bottom plate

cleaning

When the back side of the paper

is smeared To clean the platen ribs. - Plain paper

- Computer (settings

via the printer

driver)

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1 min.

ASF sub- roller

cleaning

When the paper fed from the

ASF is smeared due to ink mist

attached to the ASF sub-rollers.

To clean the ASF sub-rollers. - Plain paper

- Printer buttons

[See Part 2, 4. FAQ,

How to make and

set the ASF sub-

roller cleaning

sheet, for details]

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1 min.

1-2

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume

PIXMA iP4200: 18,000 pages

(II) Years of use

PIXMA iP4200: 5 years of use

(2) Print head

Print volume: 18,000 pages

(3) Ink tank (target value)

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Black 1,500 character pattern 8,300 pages

Color A4, 7.5% duty per color pattern 5,400 pages

A4, photo, borderless printing 400 pages

4 x 6, photo, borderless printing 3,200 pages

Postcard, photo, borderless printing 700 pages

Black 1,500 character pattern 8,300 pages

Color A4, 7.5% duty per color pattern 5,400 pages

A4, photo, borderless printing 400 pages

4 x 6, photo, borderless printing 3,200 pages

Postcard, photo, borderless printing 700 pages

Pattern Ink tank used Print yield

Black text

PGI-5BK Approx. 820 pages

CLI-8BK

Color chart

CLI-8BK Approx. 2,000 pages

PGI-5BK Approx. 1,450 pages

CLI-8Y Approx. 540 pages

CLI-8M Approx. 600 pages

CLI-8C Approx. 850 pages

Photo chart

CLI-8BK Approx. 1,650 pages

CLI-8Y Approx. 310 pages

CLI-8M Approx. 290 pages

1-3

CLI-8C Approx. 430 pages

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Black text:󲩷 When printing the Canon standard pattern (1,500 characters per page) on A4 size plain paper, with

the default settings in the Windows XP driver, using Word 2003.

Color chart:󲩷 When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with the

default settings in the Windows XP driver, using Photoshop 7.0.

Photo chart:󲩷 When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless

printing, with the default settings in the Windows XP driver, using Windows XP Photo Printing

Wizard.

󲩷

The print yield in the table above is an average value measured in continuous printing, using the ink tank

immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed,

application software, print mode, and type of paper used.

1-4. Special Tools

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the access cover

is opened, and the carriage moves to the center).

To the top

Name Tool No. Price Application Remarks

Grease FLOIL

KG-107A

QY9-0057-000 US$2.00 To be applied to the sliding portions

of the carriage shaft and lift cam

shaft.

common

with the

S500

and

S520.

1-4

2. LIST OF ERROR DISPLAY / INDICATION

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

Alarm

LED

blinking

in orange

Error [Error code] Solution Remarks

2 times No paper. (ASF) [1000] Set the paper in the ASF, and press the

Resume/Cancel button.

No CD / DVD tray. [1001]*1 Set the CD / DVD tray, and press the

Resume/Cancel button.

No paper in the cassette. [1003]

(No paper in the front paper feed

cassette.)

Set the paper in the cassette, and press the

Resume/Cancel button.

No CD / DVD. [1002]*1 Set a CD or DVD in the CD / DVD tray

(which is ejected at error occurrence), and

insert the CD / DVD tray in the proper

position. Then, press the Resume/Cancel

button.

3 times Paper jam. [1300] Remove the jammed paper, and press the

Resume/Cancel button.

Error in paper

feeding from the

ASF.

Paper jam in the rear guide. [1303] Error in the duplex

printing unit.

Paper jam in the under guide.

[1304]

Error in paper

feeding from the

cassette.

Front door close error. [1250] Open the paper output tray. The error is

indicated if the

paper output tray

is closed at start of

a print job, or

while a print job is

being performed.

4 times No ink. [1600] Replace the empty ink tank(s), or press the

Resume/Cancel button. Pressing the

Resume/Cancel

button will exit the

error without ink

tank replacement,

however, ink may

run out during

printing.

Ink tank not installed. [1660] Install the applicable ink tank(s) properly,

and confirm that the LED's of all the ink

tanks light red.

󲩷

5 times The print head is not installed

[1401], or it is not properly

installed (Print head temperature

sensor error [1403] / Faulty

EEPROM data of the print head

[1405]).

Install the print head properly.

1-5

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