Canon I470D Series User manual

i470D

i475D

SERVICE

MANUAL

Canon

PIXUS 470PD

i470D

SERVICE MANUAL

Revision 0

QY8-1387-000

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the

information necessary for qualified persons to learn technical theory, maintenance, and repair of products. The

manual covers information applicable in all regions where the product is sold. For this reason, it may contain

information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes

made to the product. When changes are made to the contents of the manual, Canon will release technical

information when necessary. When substantial changes are made to the contents of the manual, Canon will

issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or

product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective

holders.

another language without the written permission of Canon Inc., except in the case of internal business use.

CANON INC.

iPrinter Products Quality Assurance Div.

16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512,Japan

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the i470D:

Part 1: Maintenance

Information on maintenance and repair of the i470D

Part 2: Technical Reference

New technology and technical information such as FAQ’s (Frequently Asked Questions) of the i470D

Part 3: Appendix

Block diagrams and pin layouts of the i470D

Reference:

This manual does not provide sufficient information of disassembly and reassembly procedures. Refer to the

graphics in the separate Parts Catalog.

II. TABLE OF CONTENTS

Page Part 1: MAINTENANCE

1-11.MAINTENANCE

1-11.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement

Consumables by Service Engineer

1-21.2 Customer Maintenance

1-21.3 Product Life

1-21.4 Special Tools

1-21.5 Serial Number Location

1-32. LIST OF ERROR DISPLAY / INDICATION

1-32.1 Operator Call Errors (by LED Blinking in Orange)

1-42.2 Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in

Orange)

1-42.3 Warnings

1-52.4 Troubleshooting by Symptom

1-63. REPAIR

1-63.1 Notes on Service Part Replacement (and Disassembling/Reassembling)

1-73.2 Special Notes on Repair Servicing

1-93.3 Adjustment / Settings

1-12 3.4 Verification Items

1-14 4. PRINTER TRANSPORTATION METHOD

Part 2: TECHNICAL REFERENCE

2-11. NEW TECHNOLOGIES

2-22. CLEANING MODE AND AMOUNT OF INK PURGED

2-33. RESOLUTION BY PRINT MODE

2-33.1 Resolution by Print Mode during Printing via Computer

2-43.2 Resolution in Borderless Printing

2-43.3 Resolution in Duplex Printing

2-43.4 Resolution in Direct Printing

2-54. FAQ (Specific Problems and Solutions)

Part 3: APPENDIX

3-11. BLOCK DIAGRAM

3-22. CONNECTOR LOCATION AND PIN LAYOUT

3-22.1 Logic Board Ass’y

3-72.2 Carriage Board

3-82.3 Print Head

3-92.4 i470D / PIXUS 470PD Specifications

Part 1

MAINTENANCE

1 -1

1. MAINTENANCE

1.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

ReplacementConsumables by Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool Approx.

time

EEPROM

initialization At logic board ass’y

replacement To initialize settings other

than the following:

-USB serial number

-Destination setting

-On-arrival cleaning flag

-Waste ink counter

None 1 min.

Destination settings At logic board ass’y

replacement To set the destination. None 1 min.

Waste ink counter

resetting At ink absorber

replacement To reset the waste ink

counter. None-1 min.

Print head alignment At print head or logic

board ass’y replacement To ensure accurate dot

placement. Computer

(settings via

the printer

driver)

2 min.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1 -2

1.2 Customer Maintenance

Adjustment Timing Purpose Tool Approx.

time

Print head alignment At print head

replacement. To ensure accurate dot

placement. Printer, or

computer

(settings via the

printer driver)

5 min.

Print head cleaning When print quality is

not satisfying. To improve nozzle

conditions. Printer, or

computer

(settings via the

printer driver)

30 sec. to

1 min.

Print head deep cleaning

When print quality is

not satisfying, and not

improved by print head

cleaning.

To improve nozzle

conditions. Printer, or

computer

(settings via the

printer driver)

1.5 to 2.5

min.

Ink tank replacement When an ink tank

becomes empty. ----- ----- 2 min.

Paper feed roller

cleaning When paper does not

feed properly. To clean the paper

feed rollers. None. 2 min.

1.3 Product Life

(1) Printer

The value (i) or (ii), whichever comes first.

(i) 4,000 pages of printing

-Black: 1,200 pages (A4, 1,500 character pattern)

-Color: 2,800 pages (A4, 7.5% duty per color pattern:1,300 pages

A4, 30% duty per color pattern: 500 pages

100 x 148 mm, 30% duty per color pattern: 700 pages

89 x 127 mm size, 30% duty per color pattern: 300 pages)

(ii) 5 years of use

(2) Print head

4,000 pages of printing (in the above print mode)

(3) Ink tank

BCI-24Black: 300 pages (1,500 character pattern in black printing, plain paper, standard mode)

580 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode)

BCI-24Color: 160 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode)

1.4 Special Tools

Name Tool No. Purpose Remarks

FLOIL KG107A QY9-0057-000

To improve the sliding property of the

carriage shaft (QC1-2196)

MOLYKOTE 7508 CK-0562-000 To improve the sliding property of the

LF gear

ELECTRICITY IF-20

CK-8006-000 To improve the sliding property between

the grounding spring (QA4-1372) and

the feed roller (QF4-0212)

1.5 Serial Number Location

On the right side with the access cover opened (on the carriage cable holder)

1 -3

2. LIST OF ERROR DISPLAY / INDICATION

Errors and warnings are indicated by the following methods:

(1) Errors are displayed by the number of times the LED blinks.

(2) Errors are displayed by the number displayed on the operation panel.

(3) Warnings are displayed via the printer driver status monitor.

2.1 Errors by LED Blinking in Orange

User recoverable errors

LED

blinking in

orange Panel display

Error Code

Error Solution

2 times 301 1000 No paper. Set the paper, and press the

Resume/Cancel button.

3 times 302 1300 Paper jam. Remove the jammed paper, and

press the Resume/Cancel button. If

the error is not resolved,check that

no foreign material is inside the

printer.

6 times 402 1401 The print head is not

installed. Install the print head, and close the

access cover.

7 times 403 1405 The print head is not

installed properly.

(EEPROM data of the

print head is faulty.)

Re-install the print head, or with

the print head installed, turn the

printer off and on. If the error is not

resolved, replace the print head.

8 times 202 1700 Warning: The waste ink

absorber becomes almost

full (to approx. 95% to

100% of the maximum

capacity).

Pressing the Resume/Cancel button

will exit the error.

(The waste ink absorber full error

occurs at 100% capacity, making it

impossible to perform printing.

611 2001 Digital camera

transmission time-out

error (When the printer

cannot communicate with

a digital camera, the

time-out error occurs.)

Disconnect the USB cable to the

digital camera, and press the

Resume/Cancel button.

11 times

612 2001 Digital camera

non-supporting device

error (When a digital

camera or device other

than a digital camera, not

supporting Direct

Printing is connected to

the printer with the USB

cable, the error occurs.)

Disconnect the USB cable, and

press the Resume/Cancel button.

*1:The error code is stored in the operator / service call history of the EEPROM information.

1 -4

2.2 Errors by LED Blinking in Orange and Green Alternately, or Lit in Orange

User unrecoverable errors

LED

alternate

blinking in

orange and

green

Panel display

Error Code

Error Solution

2 times 802 5100 Carriage error 1. Check that no foreign material

is inside the printer.

2. Replace the timing slit strip

film.

3. Replace the purge unit.

4. Replace the logic board ass’y.

4 times 804 5C00 Purge unit error 1. Check that no foreign material

is inside the printer.

2. Replace the purge unit.

3. Replace the logic board ass’y.

6 times 806 5400 Internal temperature error 1. Turn the printer off, and after a

short period of time, turn the

printer on again.

2. Replace the logic board ass’y.

7 times 807 5B00 Waste ink absorber full error

1. Replace the ink absorber.

2. Replace the logic board ass’y.

8 times 808 5200 Print head temperature rise

error 1. Turn the printer off, and after a

short period of time, turn the

printer on again.

2. Replace the print head.

3. Replace the logic board ass’y.

9 times 809 6800 EEPROM error Replace the logic board ass’y.

Lights in

orange No display 6800 RAM error Replace the logic board ass’y.

*1:The error code is stored in the operator / service call history of the EEPROM information.

2.3 Warnings

Printer (no LED indications)

Displayed warning Remarks

Low blackink warning 1 (About half of the full amount remains.)

Low color ink warning 1 (About half of the full amount remains.)

Low black ink warning 2 (Little ink remains. “!”)

Low color inkwarning 2 (Little ink remains. “!”)

Low black ink warning 3 (An unknown amount remains. “?”)

Low color ink warning 3 (An unknown amount remains. “?”)

The status is displayed on the BJ printer

driver status monitor.*1

Print head temperature rise warning If the print head temperature is high

when the access cover isopened, the

warning is displayed.*2When the print

head temperature falls, the warning is

released.

Protection at excess rise of the print head temperature If the print head temperature exceeds the

specified limit, a Wait is inserted during

printing. When the print head

temperature falls, printing will resume

automatically.

*1:Only when the remaining ink amount detection function is enabled. (When disabled, there is no status

display.)

*2:At the warning, the carriage does not move to the ink tank replacement position when the access cover is

opened.

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