Canon C5000 - MultiPASS Color Inkjet Printer User manual

MultiPASS C5000

SERVICE

MANUAL

Canon

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation,

maintenance, and repair of products. This manual covers all localities where the products

sold. For this

reason, there may be information in this manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies

typographical errors due to improvements

changes in

products. When changes occur in applicable products or in the content of this manual, Canon will release

technical information as the need arises. In the event of major

changes

in the contents of this manual

over

long

short period, Canon will issue

new editions of this manual.

The following paragraph does not apply to any countries where such provisions are

inconsistent with local law.

Trademarks

The product

names

and company names described in this manual are the registered trademarks of the

individual companies.

copied, reproduced

translated into another language, in whole

in part, without the written consent of

Canon Inc..

1997 by Canon Inc.

CANON INC.

Office Imaging Products Technical Support Dept. 2

5-1

Hakusan

7-Chome,

Toridecity, lbaraki 302, Japan

DTP System

This

mnnunl

was

produced

Apple Macintosh” personal computer, final pages wer” printed on Canon

SUPER LASER SHOT

R406

PS.

All graphics

were

produced with Macromedia FreeHand’.

All

documrwts

and all page layouts

were

created with

&arkXPress”.

The marks used in this manual have the following meanings

NOTE

REFERENCE

Meaning

States a precaution to be taken to prevent danger to personnel, damage to

the product, or damage to electronic components by discharge of static

electricity. for example.

States a precaution to be taken to prevent damage to electronic components

by electrostatic discharge.

Informs you of fire-related cautions.

Informs you that the plug must be

removed

from the power outlet before

starting an operation.

Gives useful information to understand descriptions.

Indicates sections to be read to obtain

mere

detailed information.

This manual is divided into

five

parts, and contains information required for servicing the

product.

Part

1: Facsimile

This section describes the facsimile function of the respective product.

Part 2: Printer

This section describes the printer function of the respective product.

Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description

This part explains product specifications and the how to service the unit safely. It is very

important, so please read it.

Chapter 2: Technical Reference

This part explains the technical theory of the product

Chapter 3: Maintenance and Service

This part explains how to maintain the products for adjustment and troubleshooting and

service operations and service switches.

Chapter 4: Appendix

This part

explains

the informations of the optional products and user data flow.

For more details of

user

operations and

user

reports, see the separate volume

of USER’S

GUIDE.

Procedure for assembly/disassembly and greasing points are not given in this

REFERENCE

manual. See the illustrations in the separate volume of

PARTS CATALOG.

Detailed description of each

SSSW/parameter

is not given in this manual

except the new

SSSWslparameters

added to this model.

See G3

Facsimile Service Data Handbook (supplied separately)

for details

them.

See the G3 Facsimile Error

Code

L~sf

(Rev.

supplied separate/y)

for details of

the error codes not shown in this

mnnual.

Detailed description of connector Locations and Signal Descriptions in not

given in this manual.

See the Circuit

Diagram

for details

them.

REVISION

CONTENT

Original

fart 1: Facsimile

Page

1- 1

l-2

1-2

l-3

l-5

l-7

l-6

1 -11

1 -14

-16

1 -18

1 -20

1 -22

1 -23

-25

1 -25

1 -26

1 -27

1 -32

1 -40

1 -42

-42

1 -43

1 -45

1 -46

1 -47

-46

1 -49

1 -50

1 -52

Chapter 1: General Description

FEATURES

Overview

SPECIFICATIONS

2.1

General Specification

2.2

Communication Specification

2.3 Scanner Specification

2.4 Printer Specification

2.5 Copy Specification

2.6 Function

OVERVIEW

3.1 External View

3.2 Operation Panel

3.3 Consumables

3.3.1

BJ cartridge and ink cartridge and BJ cartridge container

3.3.2 Print media

DIMENSIONS

SAFETY

PRECAUTIONS

5.1

5.2

5.3

Personnel Hazards

5.1

Electrical shock

5.1.2 High-temperature parts

5.1.3 Fire hazards

5.1.4 Moving pads

5.1.5 Preventing ink stains

General Cautions

5.2.1 Unit cautions

5.2.2 BJ cartridge cautions

5.2.3 Ink cartridge cautions

Servicing Cautions

5.3.1 Damage from static charge

5.3.2 Scanner unit

5.3.3 Print assembly

5.3.4 Paper feed section

5.3.5 Control boards

5.3.6 Opening the upper Cover

5.4 Data-related precautions

5.4.1

Data in the image storage memory (DRAM)

5.4.2 Data in the control processing memory (SRAM)

5.4.3 Data in the EEPROM

5.4 4 SCNT board replacement precautions

1 -53

-54

1 -54

1 -55

-56

1 -56

1 -57

2 -11

2 -18

2 -21

2 -23

2 -25

2 -26

2 -29

2 -32

2 -33

2 -34

2 -35

5.5

5.4.5 Data initialization through service operation

Protective Mechanism

55.1 Data battery backup function

5.5.2 BJ cartridge maintenance features

5.53 Heat protection mechanism

5.5.4 Overcurrent protection

5.5.5 Lightning protection

5.56 Power leakage protection

6. QUALIFICATION REQUIRED FOR INSTALLATION WORK

Chapter 2: Technical Reference

COMPONENT LAYOUT

SCANNER MECHANISM

PAPER SUPPLY MECHANISM

PRINTER SECTION

BJ CARTRIDGE

5.1 Structure

5.2 BJ Head Driver Block Diagram

5.3 Printing Signal

ELECTRIC CIRCUIT

6.1 Component Block Diagram

6.2 Circuit Board Components

6.3 Flow of Image Signals

COMMUNICATION SYSTEM OPERATIONS

7.1 FAX/TEL Switching

7.1 .l Settings

7.1.2 Parameters

7.2 Answering Machine Connection

7.2.1

Settings

7.2.2 Parameters

NEW FUNCTION

8.1 Color Scanning Ability

8.1 .I Contact sensor specifications

8.1.2

Reading color documents

Chapter 3: Maintenance

Service

MAINTENANCE LIST

1.1

Consumables

1.2

Cleaning

1.3

Periodic Inspection

1.4

Periodic

Replacement Parts

1.5

Adjustment Items

1.6

General Tools

3 -10

3 -14

3 -15

3 -19

3 -26

3 -27

3 -29

3 -31

3 -32

3 -33

3 -40

3 -41

3 -43

3 -44

3 -45

3 -46

3 -47

3 -49

3 -52

3 -57

1.7 Special Tools

2. HOW TO CLEAN PARTS

2.1 Main Unit Outer Covers

2.2 Separation Roller

2.3 Document Feed/Eject Roller

2.4 Separation Guide

2.5 Scanning Glass (Contact Sensor)

2.6 White Sheet

2.7 Printer Platen

ADJUSTMENT

3.1 CS LED Lights-on Duration Adjustment

3.2 Vertical Alignment Correction

3.3 Head Gap Adjustment

TROUBLESHOOTING

4.1 Troubleshooting Index

4.2 Errors Shown on the Display

4.2.1 User error message

4.2.2 Error codes

4.3 Errors not Shown on the Display

4.3.1 General errors

4.3.2 Printing problem

4.3.3 Scanning problem

SERVICE SWITCHES

5.1 Hardware Switches

5.2 Service Data Sening

5.2.1 Service data overview

5.22 Service data registration/setting method

5.2.3 Service data setting

5.2.4 Explanation of service data

5.2.5 New SSSWslparameters added to this model

TEST FUNCTIONS

6.1

User Test Print Functions

6.1

Nozzle check

6.2 Service Test Functions

6.2.1 Test mode overview

6.2.2 Test mode flowchart

6.2.3 D-RAM tests

6.2.4 CS tests

6.2.5 PRINT test

6.2.6 Modem and NCU tests

6.2.7 Faculty tests

SERVICE REPORT

7.1 Report Output Function

3 -57

3 -59

3 -67

-66

4 -10

7.1 .I

User report output functions

7.1.2 Service report output functions

WIRING DIAGRAM

6.1 Wiring Diagram

8.2 Connector Name and Signal Descriptions

Chapter 4: Appendix

INSTALLATION

.I Setting Up

1.2 Checking Operations

2. USER DATA FLOW

2.1

USER DATA FLOW (by Operation Panel)

2.2 USER DATA FLOW (by

MultiPASS

Desktop Manager)

2.3 SPECIAL MODE FLOW (by Operation Panel)

3. MAKER CODE

INDEX

VII

Part 2: Printer

I-

l-2

1- 5

1 -10

1 -11

1 -12

1 -13

2-10

2 -10

2 -11

2 -12

Chapter 1: General Description

FEATURES

SPECIFICATIONS

2.1 Basic Specifications

2.2 Interface Specifications

OVERVIEW

3.1 Interface Connector

3.2 Printer Operation Panel

4. SAFETY

PRECAUTIONS

4.1 Personnel Hazards

4.2 General Cautions

4.2.1 Connecting the interface cable

4.2.2 Data lost when power cord is pulled out

4.2.3 Data reset

RESTRICTIONS

Chapter 2: Technical Reference

THEORY OF OPERATIONS

2.1 Outline

2.2 Mechanical Overview

2.3 Data Flow

2.4 Printing

2.5 Circuit Overview

2.51

Printer circuit

2.6 720 dpi Printing/Smoothing Feature

2.6.1 Canon extension mode

2.6.2 Emulation mode

2.7 Printing Modes

2.7.1 Printing mode

2.7.2 Photoprint mode

2.6 Optimum Printing Direction Control

2.9 Ink Smear Control

2.10 Bi-Centronics Interface

2.10.1 Functions

2.10.2Structure

Chapter 3: Maintenance

Service

MAINTENANCE LIST

2. HOW TO CLEAN PARTS

ADJUSTMENT

TROUBLESHOOTING

4.1

Errors Shown on the Display

VIII

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