Canon MX920 series Setup guide

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MX920 series

Online Manual

Troubleshooting

English

Troubleshooting

The Machine Cannot Be Powered On

Printing Does Not Start

Paper Does Not Feed Properly/"No Paper" Error Occurs

Print Results Not Satisfactory

Ink Is Not Ejected

Paper Jams

If an Error Occurs

Problems Sending Faxes

Problems Receiving Faxes

Cannot Print on the Disc Label

Search Each Function

Problems with Network Communication

Problems with Printing

Problems with Printing Quality

Problems with Scanning

Problems with Faxing

Problems with the Machine

Problems with Installation/Downloading

About Errors/Messages Displayed

If You Cannot Resolve the Problem

Problems with Network Communication

Problems with the Machine While Using with Network

Cannot Detect a Machine on a Network

Other Problems with Network

Problems with Printing

Printing Does Not Start

Paper Jams

Paper Does Not Feed Properly/"No Paper" Error Occurs

Cannot Print on the Disc Label

Cannot Print Properly with Automatic Duplex Printing

Copying/Printing Stops Before It Is Completed

Cannot Print Properly from a Wireless Communication Device

Problems with Printing Quality

Print Results Not Satisfactory

Ink Is Not Ejected

Problems with Scanning

Problems with Scanning

Scan Results Not Satisfactory

Software Problems

Problems with Faxing

Problems Sending Faxes

Problems Receiving Faxes

Cannot Send a Fax Clearly

Telephone Problems

Problems with the Machine

The Machine Cannot Be Powered On

Cannot Connect to Computer with a USB Cable Properly

Cannot Communicate with the Machine with USB Connection

LCD Cannot Be Seen At All

An Unintended Language Is Displayed on the LCD

Print Head Holder Does Not Move to the Position for Replacing

Printer Status Monitor Is Not Displayed

If the Output Tray Extension Comes Off

Problems with Bluetooth Communication

Problems with Installation/Downloading

Cannot Install the MP Drivers

Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear

How to Update MP Drivers in Network Environment

Uninstalling IJ Network Tool

About Errors/Messages Displayed

If an Error Occurs

A Message for Faxing Is Displayed on the LCD

A Message Is Displayed

Error Message Appears on a PictBridge Compliant Device