Canon MX390 series Setup guide

MX390 series

Online Manual

Troubleshooting

English

Troubleshooting

The Machine Cannot Be Powered On

Printing Does Not Start

Paper Does Not Feed Properly/"No Paper" Error Occurs

Print Results Not Satisfactory

Ink Is Not Ejected

Paper Jams

If an Error Occurs

Problems Sending Faxes

Problems Receiving Faxes

Search Each Function

Problems with Printing

Problems with Printing Quality

Problems with Scanning

Problems with Faxing

Problems with the Machine

Problems with Installation/Downloading

About Errors/Messages Displayed

If You Cannot Resolve the Problem

Problems with Printing

Printing Does Not Start

Paper Jams

Paper Does Not Feed Properly/"No Paper" Error Occurs

Copying/Printing Stops Before It Is Completed

Problems with Printing Quality

Print Results Not Satisfactory

Ink Is Not Ejected

Problems with Scanning

Problems with Scanning

Scan Results Not Satisfactory

Problems with Faxing

Problems Sending Faxes

Problems Receiving Faxes

Cannot Send a Fax Clearly

Telephone Problems

Problems with the Machine

The Machine Cannot Be Powered On

Cannot Connect to Computer Properly

LCD Cannot Be Seen At All

An Unintended Language Is Displayed on the LCD

Problems with Installation/Downloading

Cannot Install the MP Drivers

About Errors/Messages Displayed

If an Error Occurs

A Message for Faxing Is Displayed on the LCD

A Message Is Displayed

The Machine Cannot Be Powered On

•Check 1: Press the ON button.

•Check 2: Make sure that the power plug is securely plugged into the

power cord connector of the machine, then turn it back on.

•Check 3: Unplug the machine from the power supply, then plug the

machine back in and turn the machine back on after leaving it for at

least 3 minutes.

If the problem is not resolved, contact the service center.

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