Candy WashPass User manual

Thank you for choosing this product.

We are proud to offer the ideal product for

you and the best complete range of home

appliances for your daily routine.

Carefully read this manual for correct and

safe appliance use and for helpful tips on

efficient maintenance.

Only use the washing machine after

carefully reading these instructions. We

recommend you always keep this manual on

hand and in good condition for any future

owners.

Each product is identified by a unique 16-

character code, also called the “serial

number”, printed on the sticker. This can be

found inside the door opening. This code is

a unique code for your product that you will

need to register the product warranty, or if

you need to contact the Customer Service

Centre.

This appliance is marked according to

the European directive 2012/19/EU

on Waste Electrical and Electronic

Equipment (WEEE).

WEEE contains both polluting substances (which

can cause negative consequences for the

environment) and basic components (which can

be re-used). It is important to have WEEE

subjected to specific treatments, in order to

remove and dispose properly all pollutants, and

recover and recycle all materials. Individuals can

play an important role in ensuring that WEEE

does not become an environmental issue; it is

essential to follow some basic rules:

!WEEE should not be treated as household

waste;

!WEEE should be handed over to the relevant

collection points managed by the municipality or

by registered companies. In many countries, for

large WEEE, home collection could be present.

In many countries, when you buy a new

appliance, the old one may be returned to the

retailer who has to collect it free of charge on a

one-to-one basis, as long as the equipment is of

equivalent type and has the same functions as

the supplied equipment.

1. GENERAL SAFETY RULES

2. INSTALLATION

3. PRACTICAL HINTS

4. CLEANING AND MAINTENANCE

5. REMOTE CONTROL (WI-FI)

6. QUICK USER GUIDE

7. CONTROLS AND PROGRAMS

TROUBLESHOOTING AND WARRANTY

FOR U.K. ONLY

On receipt of your appliance please

check it carefully for damage. Any

damage found must be reported

to the

delivery driver immediately.

Alternatively damage found must be

reported to the retailer within 2 days of

receipt.

Environmental conditions

Contents

1. GENERAL SAFETY

RULES

!This appliance is intended to

be used in household and

similar applications such as:

- Staff kitchen areas in shops, offices

and other working environments;

- Farm houses;

- By clients in hotels, motels and

other residential type environments;

- Bed and breakfast type environments.

A different use of this appliance

from household environment

or from typical housekeeping

functions, as commercial use by

expert or trained users, is excluded

even in the above applications. If

the appliance is used in a manner

inconsistent with this it may reduce

the life of the appliance and may

void the manufacturer’s warranty.

Any damage to the appliance or

other damage or loss arising

through use that is not consistent

with domestic or household use

(even if located in a domestic or

household environment) shall not

be accepted by the manufacturer to

the fullest extent permitted by law.

!This appliance can be used by

children aged from 8 years and

above and persons with reduced

physical, sensory or mental

capabilities or lack of experience

and knowledge if they have been

given supervision or instruction

concerning use of the appliance

in a safe way and understand the

hazards involved.

Children shall not play with the

appliance. Cleaning and user

maintenance shall not be made

by children without supervision.

!Children should be supervised

to ensure that they do not play

with the appliance.

!Children of less than 3 years

should be kept away unless

continuously supervised.

!If the supply cord is damaged, it

must be replaced by a special

cord or assembly available from

the manufacturer or its service

agent.

!Only use the hose-sets

supplied with the appliance for

the water supply connection

(do not reuse old hose-sets).

!Water pressure must be between

0.05 MPa and 0.8 MPa.

!Make sure carpets or rugs do

not obstruct the base or any of

the ventilation openings.

!After installation, the appliance

must be positioned so that the

plug is accessible.

!The maximum load capacity of

dry clothes depends on the

model used (see control panel).

!To consult the product technical

specification please refer to the

manufacturer website.

!The technical details (supply

voltage and power input) are

indicated on the product rating

plate

!Make sure that the electrical

system is earthed, complies

with all applicable law and that

the (electricity) socket is

compatible with the plug of the

appliance. Otherwise, seek

qualified professional assistance.

!The use of converters, multiple

sockets or extension cords is

strongly advised against

!Before cleaning or maintaining

the washing machine, unplug

the appliance and turn off the

water tap.

!Do not pull on the power cord

or appliance to unplug the

machine.

!Make sure there is no water in

the drum before opening the

door.

!Do not expose the washing

machine to rain, direct sunlight

or other weather elements.

Protect from possible freezing.

!When moving, do not lift the

washing machine by the knobs

or detergent drawer; during

transport, never rest the door on

the trolley. We recommend two

people lift the washing machine.

!In the event of fault and/or

malfunction, turn off the

washing machine, close the

water tap and do not tamper

with the appliance.

Immediately contact the

Customer Service Centre and

only use original spare parts.

Failure to observe these

instruction may jeopardise

appliance safety.

Electrical connections and

safety instructions

WARNING:

water may reach very high

temperatures during the

wash cycle.

2. INSTALLATION

!Remove the 2or 4transportation

screws (A) on the back and

remove the 2or 4flat washers,

rubber bungs and plastic spacer

tubes (B) as illustrated in figure 1.

!If the washing machine is built-in,

unscrew the 3or 4transportation

screws (A) and remove the 3or 4

flat washers, rubber bungs and

plastic spacer tubes (B).

During the removal of the screws

occasionally spacer tubes fall

inside the product, these can be

remove by tilting the product forward

and recovering them from the floor or

inside the base of the machine.

!Cover the open transportation screw

holes with the 2or 4plastic caps

included in the instruction bag.

!Place the corrugated plastic sheet,

found on top of the appliance during

the unpacking process, into the base

of the appliance as shown in figure 2

(according to the model, consider

version A, Bor C).

WARNING:

keep packaging materials

away from children.

In some models this operation

will not be necessary, because

the corrugated plastic sheet

will be already placed on the

bottom of the appliance.

!Connect the water hose to the water

supply tap (fig. 3) only using the hose

supplied with the appliance (do not

reuse old hose-sets).

!SOME MODELS may include one or

more of the following features:

!HOT&COLD (fig. 4):

water mains connection settings with hot

and cold water for higher energy savings.

Connect the grey tube to the cold water

tap and the red one to the hot water

tap. The machine can be connected to

the cold water tap only: in this case, some

programs may start a few minutes later.

!AQUASTOP (fig. 5):

a device located on the supply tube that

stops water flow if the tube deteriorates;

in this case, a red mark will appear in the

window “A” and the tube must be

replaced. To unscrew the nut, press the

one-way lock device "B".

!AQUAPROTECT – SUPPLY TUBE WITH

GUARD (fig. 6):

Should water leak from the primary

internal tube "A", the transparent

containment sheath "B" will contain water

to permit the washing cycle to complete.

At the end of the cycle, contact the

Customer Service Centre to replace the

supply tube.

Hydraulic connections

!The washing machine should be installed in

its final position such that the water fill hose

is not kinked or trapped. The corrugated

drain hose should be inserted into suitable

drain pipe of between 50 cm and 85 cm

height above the floor using the curved drain

hose support. If an under sink connection is

used the drain hose must be routed above

the sink overfill opening to prevent back

siphoning. Care must be taken to avoid

kinking or trapping the drain hose (fig. 7).

!Level the appliance using the feet as

illustrated in figure 8:

a. turn the nut clockwise to release the

screw;

b. rotate the foot to raise or lower it until it

touches to the floor;

c. lock the foot, screwing in the nut, until it

tightens against to the bottom of the

washing machine.

!Plug in the appliance.

min 50 cm

max 85 cm

+2,6 mt

max

max 100 cm

min 4 cm

*ACCESSORY SOLD SEPARATELY

Setting

WARNING:

contact the Customer Service Centre

should the power cord need

replacement.

Installation faults are not covered by

the manufacturers warranty.

3. PRACTICAL HINTS

When sorting laundry, make sure:

- have eliminated metallic objects such as

hair clips, pins, coins, from laundry;

- to have buttoned pillow cases, closed

zips, tied loose belts and long robe

ribbons;

- to have removed rollers, hooks or clips

from curtains;

- to have carefully read clothing washing

labels;

- to have removed any persistent stains

using specific detergents.

!When washing rugs, bedcovers or other

heavy clothing, we recommend you avoid

the spinning cycle.

!To wash wool, make sure the item can be

machine washed. Check the fabric label.

A guide environmentally friendly and

economic use of your appliance.

Maximise The Load Size

!Achieve the best use of energy, water,

detergent and time by using the

recommended maximum load size.

Save up to 50% energy by washing a full

load instead of 2 half loads.

Do you need to pre-wash?

!For heavily soiled laundry only!

SAVE detergent, time, water and

between 5 to 15% energy consumption

by NOT selecting Prewash for slight to

normally soiled laundry.

Is a hot wash required?

!Pretreat stains with stain remover or soak

dried in stains in water before washing to

reduce the necessity of a hot wash

programme. Save energy by using a low

temperature wash programme.

Before using a drying programme

(WASHER-DRYERS)

!SAVE energy and time by selecting a

high spin speed to reduce the water

content in laundry before using a drying

programme.

Following is a quick guide with tips and

recommendations on detergent use at the

various temperatures. In any case, always

read the instructions on the detergent for

correct use and doses.

Load tips

Helpful suggestions for the user

When washing heavily soiled whites,

we recommend using cotton

programs of 60°C or above and a

normal washing powder (heavy duty)

that contains bleaching agents that at

medium/high temperatures provide

excellent results.

For washes between 40°C and 60°C

the type of detergent used needs to be

appropriate for the type of fabric and

level of soiling.

Normal powders are suitable for “white”

or colour fast fabrics with high soiling,

while liquid detergents or “colour

protecting” powders are suitable for

coloured fabrics with light levels of

soiling.

For washing at temperatures below

40°C we recommend the use of liquid

detergents or detergents specifically

labeled as suitable for low temperature

washing.

For washing wool or silk, only use

detergents specifically formulated for

these fabrics.

4. CLEANING AND

MAINTENANCE

To clean the washing machine exterior, use

a damp cloth, avoiding abrasives, alcohol

and/or solvents. To maintain a good wash

performance we recommend that the soap

drawer and pump filters are regularly

cleaned. A monthly service wash, using a

proprietary cleaner is also recommended.

!We recommend you clean the drawer to avoid

accumulating detergent and additive residue.

!To do this, extract the drawer using slight

force, clean it with running water and

reinsert it in its housing.

!Ensure the siphon cap is correctly refitted.

!The washing machine comes with a

special filter able to trap large residue,

such as buttons or coins, which could

clog the drain (according to the model,

consider version Aor B).

ONLY AVAILABLE ON CERTAIN MODELS:

pull out the corrugated hose, remove the

stopper and drain the water into a

container.

!Ensure all the water has been emptied

from the drum.

!Before unscrewing the filter, we

recommend you place an absorbent cloth

under it to keep the floor dry. A small

amount of water will come out of the filter

as you remove it - this is normal.

!Turn the filter counter-clockwise to the

limit stop.

!Remove and clean the filter; when

finished, replace it turning it clockwise.

The filter handle will be locked when it is

not possible to turn any further and the

handle is horizontal. Smearing a small

amount of liquid soap on the filter seal will

help refitting.

!Repeat the previous steps in reverse

order to reassemble all parts.

!Should the washing machine be stored in

an unheated room for a long period of

time, drain all water from tubes.

!Unplug the washing machine.

!Detach the tube from the drainage system

and clip on the rear of the machine and

lower it, fully draining water into a bowl.

!Secure the drain tube with the drainage

system and clip on the rear of the

machine when finished.

!Keep the door glass and gasket clean.

Drawer cleaning

Filter cleaning

Suggestions for moves or

prolonged disuse

The manufacturers warranty only

covers faults within the product of a

mechanical or electrical nature. Faults

caused by handling, installation or miss

use are not covered and may incur a

charge for any repair visit to resolve.

5. REMOTE CONTROL (WI-FI)

This appliance is equipped with Wi-Fi

technology that allows you to control it

remotely via App.

APPLIANCE PAIRING (ON APP)

!Download the Candy simply-Fi App on

your device.

•Open the App.

•Login using the same credentials (mail

and password) used when the subscription

to the tank reordering service was

finalized.

•Follow the App instruction on your

smartphone or the guided procedure in the

"Quick Guide" attached (further details at

go.he.services/zp).

TO ENABLE REMOTE CONTROL

!Check that the router is switched on and

connected to the Internet.

!Load the laundry, close the door, add the

detergent if it’s necessary.

!Turn the SMART RING (programme

selection ring) to the REMOTE CONTROL

(Wi-Fi) position : the door will lock and

the controls on the control panel will be

disabled.

!Start the cycle using the Candy simply-Fi

app. When the cycle has been

completed, turn off the machine by

turning the SMART RING to the OFF

position to unlock the door.

TO DISABLE REMOTE CONTROL

!To exit REMOTE CONTROL mode while

a cycle is underway, turn the SMART

RING to any position other than REMOTE

CONTROL (Wi-Fi) without going OFF.

The control panel on the appliance will be

operative once again, and if the cycle is

paused, you will be able to open the door

once the DOOR LOCKED indicator light

switches off.

!With the door closed, turn the knob to the

REMOTE CONTROL (Wi-Fi) position to

control the appliance using the app once

again. If there is a cycle underway, it will

continue.

In order to enable the use of the

appliance, also by means of the knob, it

is necessary to complete the

APPLIANCE PAIRING procedure on the

APP and the subsequent AUTODOSE

SYSTEM CONFIGURATION using the

App. Failure to complete the two

operations prevents total use of the

product.

The Candy simply-Fi App is available

for devices running both Android and

iOS, both for tablets and for

smartphones.

Get all the details of the Wi-Fi

functions by browsing the App in

DEMO mode.

For safety reasons, in some wash

cycle phases, the door can be

opened only if the level of the water

is below its lower edge and if the

temperature is less than 45°C. If

these conditions are met, wait for the

DOOR LOCKED light to switch off

before opening the door.

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