BT Redcare Classic Replacement User manual

Classic and GSM

Replacement

Installation Guide

Contents

Contents 2

Introduction 3

Product description 3

Technical specifications 5

Box contents 5

Safety notes 6

Work area safety 6

Mounting and wiring 7

Advanced Extra and Connect installation at the alarm panel 7

Mounting the Connect Hub at the customer’s router 9

Set-up and initial configuration 10

Additional configuration 12

WPS button functions 12

Accessing the Connect Hub web server 12

Using Wi-Fi between the Connect Hub and the customer’s router 13

Disable or enable Wi-Fi between the Connect and Connect Hub 14

Establish a connection to the Connect Hub AP using the Search option on

the Advanced Extra unit menu 14

How to increase or decrease the brightness of the Connect Hub LED 16

Troubleshooting 17

Advanced Extra and Connect 17

Between the Connect and Connect Hub 17

Between the Connect Hub and customer’s router 18

Reset to factory defaults 18

Appendices 19

Disposal 19

Disclaimer 19

Support 20

Introduction

1. An Advanced Extra signalling

unit, for transmitting alarm

signals via the BT Redcare

network to an Alarm Receiving

Centre (ARC).

2. An easy-to-assemble plug-

in adaptor, for converting the

Advanced Extra unit to the

existing connector layout in the

alarm panel.

Product description

The Classic and GSM replacement kit is designed to provide

an All-IP-compatible alarm signalling unit for installations

fitted with legacy Redcare Classic or GSM signalling modules.

The kit provides a reliable, secure wireless link from the alarm panel to the

customer’s wired broadband network, using IP as the primary signalling path

along with a dual SIM 4G/2G backup path. It’s intended for installations where

a wired connection from the alarm panel to the customer’s broadband router is

difficult to achieve. It can be used for new installs as well as any legacy swap outs.

The kit consists of four main items

3. A Connect module, to plug in to

the Advanced Extra signalling

unit using an Ethernet cable. It’s

designed to be mounted near the

alarm panel.

4. A Connect Hub for plugging in

to the customer’s broadband

router or network.

CONFIGURE

PRESS

WPS

Diagram 1: Schematic of a typical system installation

The Connect Hub has a series of LEDs on the front, which change colour to

reflect the Hub’s configuration and status.

The Connect unit mounted at the panel also has an LED inside.

When first powered up in factory default mode it will be orange;

after configuration it becomes blue.

These instructions focus on the installation and set-up of the Connect and

Connect Hub. For more details on the alarm signalling configuration and

standard functions of the Advanced Extra unit, please see the separate

dedicated guide available on the installer hub.

https://www.redcare.bt.com/installer-hub/installation-guides.html

Description Colour when first

powered up

Colour when

ready for set up

Colour when set

up with standard

configuration

Power Blue Blue Blue

ETH (Ethernet) Blue Blue Blue

Wi-Fi Orange Orange Blue

Off Off Off

Redcare IoT Link Orange Orange Blue

Cloud Orange Green Blue

Power ETH WiFi Redcare

IoT Link

Cloud

Colour when first powered up

Cloud

Power ETH WiFi Redcare

IoT Link

Colour when ready for set up

Power ETH WiFi Redcare

IoT Link

Cloud

Colour when set up with standard

configuration

Technical

specifications

Box contents

• Advanced Extra signalling unit

• Connect

• Connect Hub

• Plug-in adaptor circuit board

• Network cable x 2

• USB power lead for Connect Hub

Average power figures

Connect 12V @ 60mA or 24V @ 30mA

Connect Hub 5V @ 500mA

Connect Voltage Range 9V-30V

Processor ESP32

Operating range -10 to + 50 degrees Celsius, average

90% non-condensing humidity

Wifi frequency and power 2.4GHz - Maximum transmit power

+20dBm*

Redcare IoT frequency and power: Band 56a - 896 MHz - Maximum

transmit power +7dBm*

Environmental class II

Configuration

Via Advanced Extra (for Connect),

or via the onboard webserver

(Connect Hub)

*The Connect and Connect Hub must be installed 20cm or further from any user or bystander

• Mobile aerial for Advanced Extra

unit

• Purple and grey aerials for

Connect Hub

• Card with Connect Hub network

details

• Recycling information for old

signalling unit.

Connect Device Size (LxWxH)

Connect: 99mm x 64mm x 26mm

Connect Hub: 157mm x 91mm x 22mm

Connect Hub with aerials: 157mm x 109mm x 59mm

Connect Device Weight

Connect: 70g

Connect Hub: 147g

Connect Hub with aerials: 164g

Safetynotes

Work area safety

• Keep your work area clean, well-lit,

and free of obstacles.

• Keep the floor and walkways clear

of cables and materials to avoid

trip hazards.

• Keep children and bystanders

away while performing any

installation or maintenance work.

• Remove any left-over materials

when finished, and keep all items

away from children and pets.

Personal safety

• Stay alert and attentive. A moment

of inattention can lead to

personal injury.

• Do not perform installation or

maintenance work when tired, or

under the influence of medication,

drugs or alcohol.

• When starting work on

security system enclosures and

components, make sure the item is

securely fixed to the wall and that

no components or contents (like

the battery) can fall and cause

personal injury.

Warning: Read all safety warnings and instructions carefully. Failure to

heed warnings and follow instructions may result in electric shock, fire risk

and/or personal injury.

• The Connect and Connect Hub

must be installed 20cm or further

away from any user or bystander.

Electrical safety

• Exercise care when working inside

security system enclosures.

• Metallic tools, fingers, body

parts or jewellery coming into

contact with mains wiring

and terminals may cause

electric shock.

• Metallic tools or jewellery

coming into contact with

battery terminals may cause

sparks, personal injury or create

a fire risk.

• Exercise care when drilling into

or inserting fasteners into walls.

There may be pipes and wiring

present in the wall, and contact

with tools or fasteners may result

in electric shock, damage to

premises services, or creation of a

fire risk. Locate wiring, pipes and

services first to avoid accidents.

Mountingandwiring

Advanced Extra and Connect installation at the alarm panel

Assembly of the plug-in adaptor to the Advanced Extra unit

If the existing signalling unit is plugged onto the panel, then

assemble the plug-in adaptor to the Advanced Extra unit. If

not, there’s no need to use the plug-in adaptor.

To assemble, follow the instructions printed on the plug-in

adaptor board.

Diagram 2: Fixing the plug-in adaptor to the Advanced Extra unit

1. Mount the Advanced Extra/plug-in adaptor in the alarm panel

Contact the Alarm Receiving Centre and put the site on test. Power down the

alarm panel and remove the old signalling unit. Plug in the adaptor assembly,

or alternatively mount the Advanced Extra inside the panel following the

instructions in the Advanced Extra guide.

Attach the external mobile aerial to the Advanced Extra unit and mount the

aerial on a suitable location outside the panel. Do not reuse the existing aerial,

as it may not be suitable for receiving 4G signals. Avoid mounting the aerial on

the metal alarm panel casing, as this can reduce signal strength.

Note: there are two positions for attaching the PCB strips to the main

board, depending on the type of signalling unit being fitted. Align the

mounting brackets on the strips with the correct main board holes. Then

secure the PCB strips in place, using the screws and washers supplied.

2. Position the Connect unit and wire to the alarm panel

Gently remove the front of the Connect unit and open the moulding by

unclipping the four lugs.

TO ALARM

PANEL

TO ADVANCED

EXTRA

Diagram 3: Removing the front fascia of the Connect unit and connecting it

Wire alarm cable from the terminals in the Connect unit to a suitable 12v

(60mA) supply in the alarm panel. Alternatively, you can use a 24v 30mA supply.

Plug one of the supplied network cables into the Connect unit and attach the

other end to the Advanced Extra unit in the alarm panel. Make sure the holes

and glands you use on the panel enclosure maintain electrical safety.

3. Reconnect power to the alarm panel.

Reassemble the Connect mouldings and front fascia, and mount it in a good

location for wireless reception close to the panel.

Note: For the best range and transmission, please make sure the Connect

unit is mounted on a vertical wall with the front cover text horizontal (see

diagram to right). Take care to securely fasten the Connect unit to the wall,

as there’s a tamper switch on the back of it. Use either the self-adhesive

pads on the rear or fix with screws using the holes provided.

Diagram 4: Mounting the Connect unit at the alarm panel

Mounting the Connect Hub at the customer’s router

1. Assemble the Connect Hub aerials

There are two different aerials for the Connect Hub, one ringed in purple and

one in grey. Make sure they’re screwed to the Connect Hub as per the diagram

below.

PURPLE

RP-SMA

MALE

GREY

SMA

MALE

Diagram 5: Attaching the aerials to the Redcare Connect Hub

2. Plug the Connect Hub into the customer’s network and power

The Connect Hub is powered via the USB cable supplied - usually this can be

plugged in to the auxiliary USB output on the customer’s router. If that output

isn’t available, use a suitable USB adaptor power supply (5v 500mA). The USB

power cable between the Connect Hub and the customer’s router and/or a USB

mains plug should be no longer than three metres.

Plug in the second network cable from the Connect Hub to a spare port on the

customer’s router. Alternatively, plug into a convenient RJ45 socket or network

switch on the customer’s wired network.

3. Power up the Connect Hub

USB power cable

Ethernet cable

Diagram 6: Connecting the Redcare Connect Hub to the customer’s router

Check the Connect Hub’s status LEDs. After initial power-up and the unit is

ready for configuration they should be illuminated as follows:

Power Blue

ETH (Ethernet) Blue

Wi-Fi Orange

Off

Redcare IoT Link Orange

Cloud Green

Once you’re connected correctly, move on to "Set-up and initial configuration"

on page 10.

Alternative installation method for Connect Hub via Wi-Fi

The best way to install the Connect Hub is via a wired IP connection to the

customer’s router. Where this isn’t possible, the Hub can be connected via wi-fi.

See "Additional configuration" on page 12 for details.

Cloud

Power ETH WiFi Redcare

IoT Link

Here’s how to configure the Advanced Extra unit with

Connect products.

Before you start:

• Make sure the ETH LED is blue on the Connect Hub - this means your

Connect Hub is connected to the customer’s router via Ethernet.

• Make sure the IOT and Wifi LEDs on the Connect Hub are orange – this

means they’re not connected to any device.

Now, press and hold the Enter key on the front of the Advanced Extra unit to

enter the configuration menu.

TO BEGIN...

PRESS AND HOLD

ENTER KEY

WILL APPEAR

CONFIGURATION

Diagram 7: Configuring the Redcare Advanced unit

Set-upandinitial

configuration

Continue through the menu structure pressing buttons as indicated below

11.

10.

Hub Discovery

WPS

Hub Discovery

Discovering...

Notice -

Done!

Press and hold

1. 2.

3. 4.

5. 6.

7. 8.

Configuration Inputs

Network Eth/Connect

Ethernet

Eth/ Connect*

Ethernet

Notice -

Saved!

Eth/Connect*

Connect

Eth/Connect

Connect

Press and hold

This manual suits for next models

Table of contents

Other BT Redcare Security System manuals

BT Redcare

BT Redcare 3GSTU-12V Troubleshooting guide

BT Redcare

BT Redcare SECURE IP User manual

BT Redcare

BT Redcare Advanced User manual

BT Redcare

BT Redcare Essential Extra User manual

BT Redcare

BT Redcare 5G Classic STU 11 pin Troubleshooting guide

BT Redcare

BT Redcare UC-351GP/E-UK User manual

BT Redcare

BT Redcare Essential IP User manual

BT Redcare

BT Redcare Essential User manual

Popular Security System manuals by other brands

Inner Range

Inner Range Concept 2000 user manual

Climax

Climax Mobile Lite R32 Installer's guide

CADDX

CADDX NX-6 user manual

FBII

FBII XL-31 Series installation instructions

Johnson Controls

Johnson Controls PENN Connected PC10 Install and Commissioning Guide

Aeotec

Aeotec Siren Gen5 quick start guide

Blaupunkt

Blaupunkt SA 2700 quick start guide

IDEAL

IDEAL Accenta Engineering information

AJAX

AJAX DoubleButton user manual

Swann

Swann SW-P-MC2 Specifications

Ecolink

Ecolink Siren+Chime user manual

Digital Monitoring Products

Digital Monitoring Products XR150 user guide

EDM

EDM Solution 6+6 Wireless-AE installation manual

Highway Safety Group

Highway Safety Group EA401 user manual

Siren

Siren LED GSM operating manual

Detection Systems

Detection Systems 7090i Installation and programming manual

Se-Kure Controls

Se-Kure Controls MicroMini SK-4841 instructions

Siemens

Siemens FDM273 manual