Brother MFC-J775DW Operating and maintenance manual
If you need to call Customer Service
Please complete this information for future reference:
Model Number: MFC-J775DW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the machine. Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the event of theft, fire or warranty
service.
Register your product online at
www.brother.com/registration
By registering your product with Brother, you will be recorded as the original
owner of the product. Your registration with Brother:
• may serve as confirmation of the purchase date of your product if you lose
your receipt;
• may support an insurance claim by you in the event of product loss
covered by insurance; and,
• will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet, or
register online at www.brother.com/registration.
© 2017 Brother Industries, Ltd. All rights reserved.
Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips
to learn how to get the most from your Brother product.
support.brother.com
• Check here for Brother driver updates.
• To keep your machine’s performance up-to-date, check here for the latest firmware
upgrade.
i
For Customer Service
In USA:
www.brother-usa.com/support (Self-Service/Email/Chat)
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit www.brother-usa.com/service.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support.
ii
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother
retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover,
American Express credit card, or PayPal account, you can order directly from Brother. Visit us
online for a complete selection of the Brother accessories and supplies that are available for
purchase.
In Canada, only Visa and MasterCard are accepted.
NOTE
In USA:
1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (assistance via fax)
www.brothermall.com
In Canada:
www.brother.ca
Order Information
Description Item
Ink Cartridge Super High Yield
<black / yellow / cyan (blue) / magenta
(red) >
LC20EBK / LC20EY / LC20EC / LC20EM
(Prints approx. 2400 pages / black) 1
(Prints approx. 1200 pages / yellow / cyan (blue) /
magenta (red)) 1
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets) BP71GLTR
(4" x 6" size / 20 sheets) BP71GP20
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
1For more information about the replacement supplies, visit www.brother.com/pageyield.
iii
Notice - Disclaimer of Warranties (USA and
Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv
You Can Use the Following Features
Mobile Connect
Use Brother iPrint&Scan to check the
machine status and access various functions
from mobile devices.
By installing Brother iPrint&Scan on your
mobile device and connecting to the machine,
you can use the following convenient features:
• Print
You can print photos, documents, and web
pages from your mobile device. You can
also print files from various web services.
• Scan
You can scan photos and documents and
save them to your mobile device.
• Copy
You can use your mobile device to edit
scanned images (crop and rotate images),
and then print them using the machine.
• Fax
You can fax photos and documents that
are stored on your mobile device. You can
also view faxes, which are received by the
machine, on your mobile device.
• Check the Machine Status
You can check the remaining ink levels and
other information, and view error solutions.
Web Connect / Brother Apps
Scan and upload images and files to popular
web services directly from your machine.
Capture and convert information directly from
your machine without your computer.
For more information, see the
Online User's Guide:
support.brother.com/manuals
Printing Scanning
v
User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic PC-Print, Scan, Copy, and
Fax operations and basic machine
maintenance. See troubleshooting tips.
Printed / In the box
Online User's Guide This guide includes the additional contents of
the Basic User’s Guide.
In addition to information about the PC-Print,
Scan, Copy, Fax, Internet services, mobile
functions, and Brother ControlCenter
operations, useful information is included
about using the machine on a network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
vi
Basic Operations and Where to Find Instructions
The contents of the Basic User's Guide are also included in the Online User's Guide with more
details.
Features Contents Guide
Setup Load paper Basic User's Guide
Connect the machine to your computer Quick Setup Guide
Connect the machine to your mobile
device
Quick Setup Guide
Copy Copy a document Basic User's Guide
Various types of copies (2-sided copies,
and so on)
Online User's Guide
Print Print from your computer (Windows®/
Mac)
Basic User's Guide
Print using the Google Cloud Print™
function
Online User's Guide
Print data downloaded from a cloud
service
Online User's Guide
Fax Send and receive a fax Basic User's Guide
Transfer a fax to your computer Online User's Guide
Send and receive a fax using your
computer
Basic User's Guide
Scan Scan from the machine Basic User's Guide
Scan from your computer Basic User's Guide
Save scanned data to a cloud service Online User's Guide
Additional
information
Error messages Basic User's Guide
Troubleshooting Basic User's Guide
Specifications Online User's Guide
vii
The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
For Windows® users only: you can also access your machine's guides by using Brother Utilities.
The Brother Utilities tool is included in the standard installation and, once installed, you can find it
either as a shortcut on your desktop, or from the Windows® Start menu.
viii
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