Black Box ACS2028A-Series User manual

ACS2028A-xx

ACS2228A-xx

ACS4022A-xx

ACS4222A-xx

DVI-D-Fiber-KVM-Extender

Single and DualHead

Manual

http://www.blackbox.com

DVI-D FIBER KVM-EXTENDER

Welcome to the DVI-D Fiber KVM-Extender

Family!

Thank you for purchasing an DVI-D Fiber KVM-Extender! We appreciate your business, and

we think you’ll appreciate the many ways that your enhanced RGB Graphic system will save

you money, time, and effort.

That’s because our DVI-D Fiber KVM-Extender is all about breaking away from the

traditional model of attaching a new display to DVI graphic source. Using the DVI-D Fiber

KVM-Extender, you can remotely locate monitor, keyboard and mouse up to 140m away

from your CPU.

Wherever long distances are required, e.g. airports, industrial plants, call- centres or in

distributed computer centres, the DVI-D Fiber KVM-Extender is the best way, to solve all

problems in remotely locating your console. 4 different types are available: Singlehead and

Dualhead devices for PS2 keyboard/mouse and Singlehead and Dualhead devices for USB

keyboard/mouse.

This manual will tell you all about your new DVI-D Fiber KVM-Extender, including how to

install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The

Converter product codes covered in this manual are:

ACS2028A-MM: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse +

serial/Audio - Multimode Fibers

ACS2228A-MM: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse +

serial/Audio Audio - Multimode Fibers

ACS4022A-MM: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse +

serial/Audio Audio - Multimode Fibers

ACS4222A-MM: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse +

serial/Audio Audio - Multimode Fibers

ACS2028A-SM: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse +

serial/Audio - Singlemode Fibers

ACS2228A-SM: KVM-Extender Dualhead DVI-D, PS2-Keyboard/Mouse +

serial/Audio Audio - Singlemode Fibers

ACS4022A-SM: KVM-Extender Singlehead DVI-D, USB-Keyboard/Mouse +

serial/Audio Audio - Singlemode Fibers

ACS4222A-SM: KVM-Extender Dualhead DVI-D, USB-Keyboard/Mouse +

serial/Audio Audio - Singlemode Fibers

DVI-D FIBER KVM-EXTENDER

Copyrights and Trademarks

the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall

not be liable for any direct, indirect, special, incidental or consequential damages in

connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the

property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer

assumes no responsibility for errors or omissions. Neither does the manufacturer assume any

liability for damages resulting from the use of the information contained herein. The

manufacturer reserves the right to change the specifications, functions, or circuitry of the

product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to

any other circumstances outside the manufacturer’s control (whether environmental or

installation related). The manufacturer shall not be responsible for any loss, damage, or injury

arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION. This indicates an important operating instruction

that should be followed to avoid any potential damage to

hardware or property, loss of data, or personal in ury.

NOTE. This indicates important information to help you make the best use of

this product.

DVI-D FIBER KVM-EXTENDER

DECLARATION OF CONFORMITY

EUROPEAN UNION DECLARATION OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this

manual, together with the specified cables and the maximum cable length <3m, the

Units:

ACS2028A-MM, ACS2228A-MM

ACS4022A-MM, ACS4222A-MM

ACS2028A-SM, ACS2228A-SM

ACS4022A-SM, ACS4222A-SM

are shielded against the generation of radio interferences in accordance with the

application of Council Directive 89/336/EEC as well as these standards:

EN 55022: 1999 Class A

EN 55024: 1999

IEC 61000-4-2: 2001

IEC 61000-4-3: 2001

IEC 61000-4-4: 2001

EN 61000-3-2 2001

EN 61000-3-3 2002

The device was tested in a typical configuration with PC.

This equipment has been found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

DVI-D FIBER KVM-EXTENDER

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation, please note the following installation

guidelines:

•Only use in dry, indoor environments.

•If the building has 3-phase AC power, try to ensure that equipment connected to the

Local and Remote units is on the same phase.

•The Remote unit, Local unit and any power supplies can get warm. Do not locate them

in an enclosed space without any airflow.

•Do not place a power supply directly on top of a unit.

•Do not obstruct a unit’s ventilation existing holes.

To safeguard against personal in ury and avoid possible

damage to equipment or property, please observe the

following:

•Only use power supplies originally supplied with the

product or manufacturer-approved replacements. Do not

attempt to dismantle or repair any power supply. Do not

use a power supply if it appears to be defective or has a

damaged case.

•Connect all power supplies to grounded outlets. In each

case, ensure that the ground connection is maintained

from the outlet socket through to the power supply’s AC

power input.

•Do not attempt to modify or repair this product, or make

a connection from the Fiber link interface (RJ45) to any

other products, especially telecommunications or

network equipment.

CONTENTS

Contents

1. Quick Setup 8

2. Overview 9

2.1

Introduction 9

2.2

Glossary 9

2.3

Features 11

2.4

Product Range 12

2.5

Compatibility 13

2.6

How to Use This Guide 14

3. Installation 15

3.1

Package Contents 15

3.2

Interconnection Cable Requirements 16

3.3

System Setup 17

3.4

Diagnostic LEDs 24

4. Service Setup 26

4.1

Setup at the Local Unit 27

4.2

Setup at the Remote Unit 30

5. Troubleshooting 31

Appendix A: Example Applications 33

Appendix B: Rack Mount Options 35

Appendix C: Audio/Serial Support 37

Appendix D: Calling Technical Support 39

Appendix E: Specifications 41

Appendix F: Connectors 43

DVI-D FIBER KVM-EXTENDER

1. Quick Setup

This section briefly describes how to install your KVM extender system. Unless you are an

experienced user, we recommend that you follow the full procedures described in the rest of

this manual.

Install system

1. Connect Remote unit to KVM.

2. Connect Local unit to CPU or switch.

3. Connect Local and Remote units with matching interconnection cable

(Fiber).

4. Power up the system.

Done

YES

Link LED

illuminated ?

YES

Check p.s.u.’s and connection

to power outlet

Power LED

illuminated?

Check the Fiber cable, and

Fiber connectors

Check settings of graphic card

or boot CPU

Video OK

LED ?

illuminated ?

YES

OVERVIEW

2. Overview

2.1 Introduction

A Fiber KVM Extender is mainly used, to extend the maximum distance between a CPU

and his Keyboard / Monitor / Mouse considerably. In addition they are beneficial in

installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/

Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far

and EMI interferences may reduce the maximum distance and/or reliability. Using a

DVI-D Fiber Extender system, these limitations are past. Retain your CPU in a secure

rack cabinet or data center while accessing from a 140m remotely located place.

A basic KVM extension system comprises a Local unit (transmitter) and a Remote unit

(receiver). The Local unit connects directly to the computer (or a KVM switch system) using

the supplied cable(s). The user console (keyboard, mouse and monitor) attaches to the

Remote unit. The Remote and Local units communicate video and data information along the

interconnecting cable. Local units offer dual access, allowing the connection of a second user

console close to the computer.

2.2 Glossary

The following terms are used in this guide:

Fiber Singlemode or Multimode fiber cable.

Singlemode 9µ Singlemode-fiber cable

Mulitmode 62,5µ Multimode- or

50µ Multimode-fiber cable

KVM Keyboard, Video and Mouse.

Console Keyboard, Mouse and Monitor

Dual Access A system allowing connection of Local and Remote user consoles.

Singlehead An extender system that supports one monitor + Keyboard/Mouse

Dualhead An extender system that supports two monitors + Keyboard/Mouse

DVI Digital Video standard, installed by Digital Display Working Group

(www.ddwg.org) R, G, B, CLOCK in a data stream with up to

3x 1,6 Gbit/sec. Signals are TMDS Level.

PSU The desktop power supply connected to the Local/Remote unit.

HID Human Interface Devices are units, which are used for human access

to the CPU. They are a USB-device class of its own (e.g. Memory

Devices etc.). Besides of keyboard and mouse also touchscreen, light

pen, fingerprint sensor, graphic tablets etc. are HID devices

DVI-D FIBER KVM-EXTENDER

DVI-D Fiber – KVM Extender system (example)

CPU with DVI

Graphic card

DVI

Fiber

KVM

Extender system

Local Console

Remote Console

Optional

Monitor

Optional

Monitor

Serial /

Audio

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