Black Box ACU1007A User manual

APRIL 2002

ACU1007A

Interconnect

Remote Module

Interconnect

Local Module

To CPU

PS2MIC-1M2

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail: [email protected]

Customer Support Information:

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX®ServSwitch™Brand CAT5 Extender

model! We appreciate your business, and we think you’ll appreciate the many ways

that your enhanced keyboard/video/mouse system will save you money, time, and

effort.

That’s because our ServSwitch family is all about breaking away from the

traditional, expensive model of computer management. You know, the one-size-

fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no

more, no less.” Why not a single user station (monitor, keyboard, and mouse) for

multiple computers—even computers of different platforms? Why not a pair of

user stations, each of which can control multiple computers? Why not multiple

user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line

of robust solutions for all these applications. Do you have just two PCs, and need

an economical alternative to keeping two monitors, keyboards, and mice on your

desk? Or do you need to share dozens of computers, including a mix of IBM®PC,

RS/6000®, Apple®Macintosh®, Sun Microsystems®, and SGI®compatibles among

multiple users with different access levels? Does your switch have to sit solidly on a

worktable and use regular everyday cables? Or does it have to be mounted in an

equipment rack and use convenient many-to-one cables? No matter how large or

small your setup is, no matter how simple or how complex, we’re confident we

have a ServSwitch system that’s just right for you.

The ServSwitch™family from Black Box—the one-stop answer for all your KVM-

switching needs!

This manual will tell you all about your new ServSwitch™ Brand CAT5 PS/2

Micro Extender, including how to install, operate, and troubleshoot it. For an

introduction to the Extender, see Chapter 2. The Extender product code covered

in this manual is:

ACU1007A

Document PS2MIC-1M2

SERVSWITCH™ BRAND PS/2 MICRO EXTENDER

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch, Matrix

ServSwitch, ServSwitch Affinity, ServSwitch Duo, ServSwitch Multi, ServSwitch

Ultra, ServSwitch Wizard, ServSwitch Wizard Pro, ServManager, ServSelect, and

ServShare are trademarks, of Black Box Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

AT&T is a registered trademark of AT&T.

Pentium is a registered trademark of Intel Corporation.

IBM, PC/AT, PS/2, and RS/6000 are registered trademarks, and PC/XT is a

trademark, of International Business Machines Corporation.

Microsoft, IntelliMouse, Windows, Windows Me, Windows NT, and Windows XP

are registered trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

Sun Microsystems is a registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the

trademark owners.

FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA

RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance

with the specifications in Subpart J of Part 15 of FCC rules, which are designed to

provide reasonable protection against such interference when the equipment is

operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case the user at his own

expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Shielded PC-equipment cables must be used with this equipment to maintain

compliance with radio frequency energy emission regulations and ensure a suitably

high level of immunity to electromagnetic disturbances.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital

apparatus set out in the Radio Interference Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique publié par Industrie Canada.

FCC/IC STATEMENTS

SERVSWITCH™ BRAND PS/2 MICRO EXTENDER

EUROPEAN UNION DECLARATION OF CONFORMITY

WARNING!

This is a class A product. In a domestic environment, this product might

cause radio interference, in which case the user might be required to

take adequate remedial measures.

This product complies with the following harmonized standards:

• EN55022 (1994), EN55024 (1998)

• EN61000-3-2 (1995), EN61000-3-3 (1995), EN60950 (2000)

When you use this product in environments that have high levels of

electromagnetic interference, you might experience some slight disturbance in its

operation. If this occurs, please refer to the Troubleshooting chapter of this

manual or call technical support.

To maintain compliance, use only cables supplied (or recommended) for use

with this product.

NORMAS OFICIALES MEXICANAS (NOM)

ELECTRICAL SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de

que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca

de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que

sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe colocar

en libreros o gabinetes que impidan el flujo de aire por los orificios de

ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el aparato.

NOM STATEMENT

SERVSWITCH™ BRAND PS/2 MICRO EXTENDER

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización

del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen del

aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas

de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

TABLE OF CONTENTS

Contents

Chapter Page

1. Quick Start Guide ...................................................................................... 9

2. Specifications ........................................................................................... 10

3. Introduction ............................................................................................. 12

3.1 Compatibility ..................................................................................... 13

3.2 Key Features ...................................................................................... 14

4. Checklist of System Components ............................................................ 15

4.1 The Complete Package ..................................................................... 15

4.2 The Cables You’ll Need .................................................................... 15

4.2.1 To Connect a CPU to the Local Unit .................................... 16

4.2.2 To Connect a ServSwitch Family KVM Switch to the

Local Unit ............................................................................. 16

4.2.3 To Connect a Keyboard and Mouse to the Remote Unit ..... 18

4.2.4 To Connect a ServSwitch Family KVM Switch to the

Remote Unit ......................................................................... 18

4.2.5 To Connect the Local Unit to the Remote Unit ................... 20

5. Installation ................................................................................................ 21

5.1 Test-Placing the Extender System (Optional) ................................ 21

5.2 Attaching Devices .............................................................................. 21

5.2.1 Attaching a CPU to the Local Unit ........................................ 22

5.2.2 Attaching a ServSwitch Family KVM Switch to the

Local Unit ............................................................................. 22

5.2.3 Attaching a Keyboard and Mouse to the Remote Unit ........ 24

5.2.4 Attaching a ServSwitch Family KVM Switch to the

Remote Unit .......................................................................... 24

5.3 Finishing Your Installation ............................................................... 26

6. Operation ................................................................................................. 27

6.1 Keyboard and Mouse Emulation ..................................................... 27

6.2 Normal Operation and Keyboard Typematic Rate ......................... 27

SERVSWITCH™ BRAND PS/2 MICRO EXTENDER

Contents (continued)

Chapter Page

7. Troubleshooting ...................................................................................... 28

7.1 Common Problems ........................................................................... 28

7.1.1 Keyboard .................................................................................. 28

7.1.2 Mouse ....................................................................................... 29

7.1.3 Both Keyboard and Mouse ..................................................... 30

7.2 General Questions About the Extender .......................................... 31

7.3 Calling Black Box .............................................................................. 32

7.4 Shipping and Packaging ................................................................... 32

Appendix: Cable Pinning/Pairing ................................................................. 33

CHAPTER 1: Quick Start Guide

1. Quick Start Guide

To install your ServSwitch™ Brand CAT5 PS/2 Micro Extender system, refer to the

illustration below. A basic installation with a CPU, a keyboard, and a mouse is

shown.

1. Use the included PS/2 extension cables to attach the CPU to the Local Unit.

2. Plug the remote keyboard and mouse directly into the Remote Unit.

3. Connect the Local and Remote Units with straight-pinned four-pair solid-core

CAT5 cable.

4. Power the Remote Unit with its included power supply.

For more information, or if your installation includes any KVM switches, refer to

Chapter 5.

Remote keyboard

and mouse

Local CPU

Extender’s

Local Unit

CAT5

cable

Power

supply

Included

PS/2

extension

cables

Extender’s

Remote Unit

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