BIXOLON SRP-Q300 User manual

User’s Manual

SRP-Q300/Q302

THERMAL RECEIPT PRINTER

Ver. 2.00

www.bixolon.com

SRP-Q300/Q302

Ver. 2.00

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This user manual and all property of the product are protected under copyright law.

It is strictly prohibited to copy, store, and transmit the whole or any part of the manual

and any property of the product without the prior written approval of BIXOLON Co., Ltd.

The information contained herein is designed only for use with this BIXOLON product.

BIXOLON is not responsible for any direct or indirect damages, arising from or related to

use of this information.

• The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd.

•All other brand or product names are trademarks of their respective companies or

organizations.

BIXOLON maintains ongoing efforts to enhance and upgrade the functions and quality of

all our products.

In the following, product specifications and/or user manual content may be changed

without prior notice.

Caution

Electronics, such as printers, are prone to damage by static electricity. Therefore, to

protect the printer from static electricity, be sure to turn off the printer before connecting

or disconnecting the cable to the rear of the printer. If the printer is damaged by static

electricity, contact your local dealer.

This equipment is not suitable for use in locations where children are likely to be present.

When the printer is operating with the media cover open, do not wear anything that can

touch the drive, such as clothing, necklaces, rings, watches, or employee certificates close

to it. Also, keep yourself away from the printer as it is dangerous for some parts of the

body to come into contact with it. If an object or part of your body touches the drive,

immediately disconnect the power cord or turn off the power switch on the back of the

product.

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Warning

Hazardous moving parts

Keep fingers and other body parts away

Pull the print head lever can be stop all moving parts.

IEC 60417-6057 (2011-05) for other moving parts.

Mise en garde

Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par

l'électricité statique. Par conséquent, pour protéger l’imprimante de l’électricité statique,

veillez à l’éteindre avant de connecter ou de déconnecter le câble situé à l’arrière de celle-

ci. Si l'imprimante est endommagée par l'électricité statique, contactez votre revendeur

local.

Cet appareil n’est pas adapté d’utilser dans des endroits où des enfants sont

probablement d'être présents.

Lorsque l'imprimante fonctionne avec le capot ouvert, ne portez rien qui puisse entrer

en contact avec le mécanisme, tel que des vêtements, des colliers, des bagues, des

montres ou des certificats d'employé à proximité. Éloignez-vous également de

l’imprimante car il est dangereux que certaines parties du corps entrent en contact avec

celle-ci. Si un objet ou une partie de votre corps entre en contact avec le mécanisme,

débranchez immédiatement le câble d'alimentation ou éteignez l’interrupteur situé à

l'arrière du produit.

Attention

Pièces mobiles dangereuses

Veillez à ce que vos doigts ou toute partie du corps n’entre(nt) pas en contact avec ces

pièces. Tirez le levier de la tête d'impression pour arrêter toutes les pièces en movement.

IEC 60417-6057 (2011-05) pour les autres pièces mobiles.

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Compliance information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) This device

must accept any interference received, including interference that may cause undesired

operation.

This equipment has been tested and found to comply with the limits for a Class A digital

device pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference in which case the user will be

required to correct the interference at his own expense.

Caution: Exposure to Radio Frequency Radiation.

To comply with FCC RF exposure compliance requirements, a separation distance of at

least 20 cm must be maintained between the antenna of this device and all persons.

Caution: Any Changes or modifications not expressly approved by the manufacturer could

void the user's authority to operate the equipment.

Class A Digital Device: Wired Device

This Apparatus complies with class “A” limits for radio interference as specified in the

Canadian department of communications radio interference regulations.

This Class A digital apparatus complies with Canadian ICES-003.

Appareil numérique de classe A: appareil filaire

Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par

ministre canadien des communications dans les reglements d’interference radio.

Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.

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Waste Electrical and Electric Equipment (WEEE)

This marking shown on the product or its literature, indicates that is should not

be disposed with other household wastes at the end of its working life, To

prevent possible harm to the environment or human health from uncontrolled

waste disposal, please separate this from other types of wastes and recycle it

responsibly to promote the sustainable reuse of material resources. Household users

should contact either the retailer where they purchased this product, or their local

government office, for details of where and how they can take this item for

environmentally safe recycling. Business users should contact their supplier and check

the terms and conditions of the purchase contract. This product should not be mixed with

other commercial wastes for disposal.

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WARNING & CAUTION

Is described as death, physical injuries, serious financial losses, and

damage to data etc. that can be caused to the user.

Do not connect multiple products to a

single or faulty power outlet. Use only

grounded power outlets that meet the

industry standard. Noncompliance may

cause electric shock or fire.

Only use authentic products from

BIXOLON. The company will not provide

post-sale support for damaged or other

quality issues that any fake

(Or refurbished) products may incur.

Do not excessively bend or strain the power cord.

Securely push the power cord all the way into the

power outlet lest it remain loose. Make sure to

hold the cord tight when separating it from the

power outlet. Do not remove the power cord while

the product is in use. Noncompliance may cause

electric shock or fire.

Keep small accessories or other packaging

materials away from young children. Beware:

choking hazard. Mishandling the product

may incur injuries which may require

seeking urgent medical attention.

Keep excessive liquids away from the power

cord and outlet. If matter is smeared onto

the power cords, wipe with a dry cloth.

Noncompliance may cause electric shock

or fire.

Do not allow the product to be

damaged by heavy objects.

Noncompliance may cause electric

shock or fire.

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If the product emits a strange sound, burning

smell, or smoke, turn off the power immediately

and unplug the power cord. If the product is

dropped or its exterior is damaged, turn off the

power immediately and unplug the power cord.

Do not subject the product to shock. It may

start a fire. It may damage the product.

Install the product in a well-ventilated area by keeping it

a certain distance from the wall. The product installed in

certain places such as where a lot of fine dust is generated,

where the temperature is too high or too low, where there is

a lot of moisture or water, and at airports or stations that are

used continuously for a long time may suffer serious quality

problems due to the influence of the surrounding

environment. An increase in internal temperature

may start a fire. Be sure to contact the place of purchase

before installing the product.

Install the product in a fixed place preventing

it from tipping over. When moving the

product, turn off the power and disconnect all

connected cables, including the power cord.

It may damage the product.

Never independently disassemble,

repair, or modify the product as the

warranty will become invalid.

When repair is necessary, contact the

original place of purchase.

Do not let any foreign substances

enter the product. Do not place heavy

objects, liquids, or metals on the

product. This could cause damage to

the product or a fire.

If there is a problem with the

product, please contact the original

place of purchase or through

BIXOLON website’s product repair

page (www.bixolon.com).

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Manual Introduction

This manual provides basic information on printers and provides ways to install, use, and

check them. In order to protect the safety of users and prevent property damage, be fully

familiar with this manual before using the product. Please use it.

Manual Symbol Introduction

Precaution

& Warning

It describes death, physical injuries, serious financial

losses, and damage to data etc. that can be caused to the

user.

Note

It provides additional information on the function and

performance of the product.

Product Symbol Information

DC (Direct current)

Error, Warning, Caution

Paper Empty

Paper Feeding

Stand-By

NFC

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charge

USB

Ethernet

SRP-Q300/Q302

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Printer Introduction

The SRP-Q300 series is a multi-functional cube 3-inch (80mm) cube Thermal Desktop

printer offering flexible mPOS receipt printing from smart devices. Supporting front-exit

printing, the SRP-Q300 series is designed to free up counters space and compliment the

latest mPOS system. The complete series includes the SRP-Q300 (mPOS Printer), SRP-

Q300B(Built-in Battery) and SRP-Q300H (B-gate mPOS hub). The cube printer is

complimented with a number of accessories to create the ultimate mPOS printing

solution.

The main features of the printer are as follows

1. Thermal Printer and B-gate

2. Low-noise thermal transfer method printing

3. Maximum 220mm/s printing speed

4. External dimensions

- SRP-Q300/302: 128 x 125 x 125(W X L X H)

- SRP-Q300H/302H: 128 x 125 x 160.2(W X L X H)

5. Charging function for USB, Ethernet, Wireless LAN, Bluetooth, mobile devices;

supports NFC, DK, CDP

6. Equipped with data buffer (receives print data even while printing)

7. Can print a range of barcodes

8. Range of printing density and selectable speed

(Controlled with virtual memory switch management)

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