Belkin TSG-UK-1-001 Reference guide
®Self Help Guide
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®Self Help Guide
IMPORTANT!
This Guide refers to the
following Products:
Establishing A Connection From PC To Router
Synopsis:
Please read the following carefully;
Requirements:
This Self-Help Guide is designed to assist you if
you are having difficulty in forming a connection
between your PC and your Belkin Router or
Modem Router.
This guide will concentrate on the Local Area
Network (or LAN) connection between PC and
Router. Please refer to our separate guides if you
are experiencing other issues such as Internet
connectivity.
In order to complete the steps as outlined in this
Self-Help Guide you will simply need the following;
•A Belkin Router or Modem Router (powered)
•A Computer with a working RJ45 LAN Port
•An RJ45 (Patch) Networking Cable
The Guide is based upon Users of Windows
Operating Systems so a machine running
Windows 98SE, ME, 2000 or XP is required.
All Belkin Modem
Routers
All Belkin Routers
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®Self Help Guide
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®Self Help Guide
Establishing A Connection From PC To Router
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In most cases there will be no problems connecting between your PC and your
(Modem) Router providing they are connected to one another. We would always
recommend initially attempting to open the User Interface of the Router from a PC
connected via Ethernet Cable to test connectivity, before assuming a problem and
undertaking troubleshooting.
To access the Web User Interface of any Belkin (Modem) Router simply open your
Internet Browser (i.e. Internet Explorer) and type the IP Address of the (Modem) Router
into the Address Bar. This is usually 192.168.2.1.
All being well the Web User Interface of the Belkin (Modem) Router should appear. If it
doesn’t then the following steps should be undertaken.
As a primary check you ensure that the PC and (Modem) Router are indeed capable of
‘talking’ to one another from a physical connectivity point of view. Please therefore
ensure the following;
•The (Modem) Router and PC are both powered on.
•An Ethernet (Patch) Cable is plugged between PC and one of the Router’s LAN Ports
•There are lights illuminated by the PCs Ethernet (LAN) port.
•There is a light on the Front Fascia of the Router indicating the LAN connection
If you are having problems connecting to the (Modem) Router via a Wireless (WLAN)
connection, then we would suggest establishing a wired connection as described
above in the first instance.
Check The Physical Connections
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Providing the physical connections are fine, then the actual connectivity between the
two devices should be tested next. To do this click on the ‘Start’ button, locate the
‘Run’ option and once the ‘Run’ command Window opens type ‘cmd’ into the entry field
(as shown below) and then press ‘OK’ or hit ‘ENTER’.
NOTE: ‘cmd’ is simply an abbreviation of ‘command’ which older operating systems
will use instead of the abbreviated form.
A Black DOS-Window should appear with a flashing cursor. Simply type in ‘ipconfig’
and press ‘ENTER’*.
*’ipconfig’ is an abbreviation of Internet Protocol Configuration – For older Operating
Systems use ‘winipcfg’
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Checking the Network Connectivity
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Providing you have a working connection to your (Modem) Router information similar
to that shown below will be displayed;
By default all Computer Network Interface Cards (NICs) are set to ‘Obtain an IP Address
Automatically’ if the Network Card has done this then it will obtain one from the Router
which is acting as a DHCP Server. The Information shown in the Screenshot above
shows that this is happening correctly;
1. The DNS Suffix shows ‘Belkin’ – This is the ‘Hostname’ of the Belkin (Modem) Router
2. The Default Gateway shows the Router’s IP Address (192.168.2.1) as used above.
3. The PC has successfully obtained a 192.168.2.x IP-Address from the Router
If you receive that same type of information as shown above then please try connecting
to the User Interface of the Router via your Internet Browser again, as a Network
Connection does seem to be present.
If you receive Information that is missing a ‘DNS Suffix’ and/or ‘Default Gateway’ or
shows any other message including ‘Media Disconnected’ then please double check
the Physical connections and if required continue with the troubleshooting as follows.
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To troubleshoot further click on the ‘Start’ menu and select ‘Control Panel’. In the
‘Control Panel’ double click the icon for ‘Network Connections’ (which in older
Operating Systems may show as ‘Internet Connections’ after which ‘Network’ should
be selected).
Once the Network Connections are open you will see an Icon for your Local Area (LAN)
Connection which is essentially the Network Card of your Computer. This will look
similar to that shown below;
If for any reason there is a red cross shown on the Icon then the physical connection
should be checked.
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Next, right-click the Icon for your Local Area Connection so that the sub-menu appears
and select ‘Properties’. This will bring up the ‘Properties’ Window for your Computer’s
Network Card.
From the large white window select the option
For ‘Internet Protocol (TCP/IP)’ Providing you
Have administrative rights over the Computer
the ‘Properties’ button should be highlighted.
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Click on the ‘Properties’ button to continue. A
screen similar to that shown left should
appear.
Connectivity problems are often because the
Card has been set to ‘Use The Following IP
Address’ i.e. a Static IP Address.
Set the Card to ‘Obtain An IP Address
Automatically’ and ‘Obtain DNS Server
Address Automatically’ as shown here and
then click the ‘OK’ button to save the
changes.
Once the changes are affected you should
test the connectivity again using ‘ipconfig’ in
the black DOS Window as described before.
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