Anelto OnTheGo Elite User manual
Page 1
QUICK START GUIDE
Personal Mobile Alert System
Page 2
Table of Contents
Items in your Box ...................................................................3
Step 1: Reading the Directions ..............................................5
Step 2: Preparing your System ..............................................6
Step 3: Activating your System..............................................7
Step 4: Talking to the Call Center ..........................................8
Step 5: Wearable Accessories................................................9
Step 6: Setting up your Wearable..........................................10
Step 7: Care4Mom App..........................................................11
Step 8: Receiving Messages...................................................12
Quick Reference: General Information..................................13
Quick Reference: LED Indicators............................................14
Important Tips and Reminders ..............................................16
Regulatory Compliance: FCC/IC.............................................17
Regulatory Compliance: RF Exposure....................................18
Page 3
Items in your Box
Mobile Alert Phone Power Cord and Adapter
and Charging Cradle
1 Wearable
(with Pendant and Wristband Accessories)
Page 4
Items in your Box
Plug USB into back of Cradle
for home use or bottom of
Mobile Alert Phone for travel
charger
Plug into Wall
Socket
USB on cradle for home use
ON/OFF Button
Speaker
Mini USB for
travel charger
Charger Pins
Microphone
Power LED
EMERGENCY
Call Button
Power LED
Network LED
MESSAGE
Button
LED Call Indicator
(Green or Red)
Page 5
Step 1: Reading the Directions
1) Please take a few minutes to read through this quick
start guide so you will be familiar with the steps
required to set up your Personal Mobile Alert System.
2) Please make sure someone is with you while you are
setting up and testing your system.
3) The Mobile Alert Phone is programmed with multiple
audio prompts to make it easier to use. Please follow
the audio prompts if they occur.
Page 6
Step 2: Preparing your System
1) Locate a place in your home that is central and is near a
standard wall outlet. It should be easy to access for daily
charging and to allow you to take the Mobile Alert Phone
with you when you leave the house.
2) Plug the Power Cord into a wall socket not controlled by a
switch and the small end into your Charging Cradle.
3) The green LED on the Charging Cradle will light up solid
GREEN to show you that the
Cradle is plugged in correctly.
4) Place the Mobile Alert Phone
in the Cradle. The Mobile
Alert Phone will take a few
moments to wake up. It will
announce “Now Charging”.
The Network LED will blink
GREEN while it is attempting
to find your network and will
be solid GREEN when your
Mobile Alert Phone is
connected to the network and is ready to make emergency
calls.
5) The Power LED on the Mobile Alert Phone will blink RED
while it is charging and will be OFF when fully charged.
Plug into the charging cradle
Plug into a wall socket
#4 #5
#3
#2
Page 7
Step 3: Activating your System
1) Your Mobile Alert Phone will prompt you and guide
you through the remaining setup.
2) When your Mobile Alert Phone has sufficient charge, it
will say “Hello, it’s time to test your system to make
sure it is working properly. Please press and hold your
EMERGENCY Call Button for
three seconds now to allow us to
confirm that your system is
working properly.”
3) Press and hold the
EMERGENCY Call Button
for three seconds. You will hear
a tone and when you RELEASE
the button, the RED lights around
the EMERGENCY Call Button will
turn ON. At this point, the
Mobile Alert Phone will
announce “Dialing the Emergency Call Center now. To
cancel this call, press and hold the EMERGENCY Call
Button for three seconds now.”
4) If the call is not cancelled, you will hear a ring-back
sound from your Mobile Alert Phone and an operator
from the call center will answer your call.
5) The microphone is at the bottom of the Mobile Alert
Phone. Be sure that your hand is not covering the
microphone when you speak with the call center
operator.
microphone
Page 8
Step 4: Talking to the Call Center
1) The operator should have your name from your
original order form, as well as the address where your
cradle will be located. The operator will confirm:
a. Your name
b. Your Cradle address **
c. The quality of your call
d. Your Mobile Alert Phone location
2) The Mobile Alert Phone will automatically end the call
when the operator hangs up.
3) The Mobile Alert Phone will announce “Your call has
ended. Thank you.”
4) When you are home, your Mobile Alert Phone should
always be returned to the Charging Cradle after talking
to the operator.
5) When you go out of your home don’t forget to bring
your unit with you.
** Please note that the location of the Cradle as your call
center registered address is a key part of identifying your
location should you need emergency help. PLEASE DO
NOT MOVE THE CRADLE TO ANOTHER ADDRESS
WITHOUT NOTIFYING THE CALL CENTER.
Page 9
Step 5: Wearable Accessories
1) The Wearable Button can be exchanged between the
Wristband and Pendant. Locate your Wearable Button
in the plastic tri-fold box.
a. Turn the Wristband or Pendant accessory so the
front is resting on a solid surface. You are now
looking at the back of the accessory. You will
insert the Wearable Button into the Wristband
or Pendant accessory from the back. With the
grey button side facing down, push the button
into the accessory. Please use sufficient force to
push and lock the Wearable Button into the
Wristband or Pendant accessory.
b. Remove the Wearable Button from the
Wristband or Pendant accessory by pressing on
the outside edge of the front of the Wearable
while holding the outside bracket. Sufficient
force is required to push the Wearable out of
the accessory.
c. Do not push on the center of the Wearable
Button while inserting or removing it.
Wearable Button
In Pendant
Wearable Button
In Wristband
Page 10
Step 6: Setting up your Wearable
1) The Wearable is ready to use. Please make sure someone is
near your Mobile Alert Phone when testing your Wearable.
2) Press the center of the Wearable (this is where the call
button is located) for three seconds.
3) You will feel the click of the Button when you first push it.
Hold the Button down until the green LED turns on (3
seconds) and then RELEASE it. You will see the LED at the top
of the button start to flash. A green LED flash
indicates that you are initiating a call from
your Mobile Alert Phone to the call center.
While the green LED is flashing, you may
cancel the call by pressing and holding the
Button for three seconds. The LED will stop
flashing and the call will be cancelled.
4) A red LED flash indicates that your Wearable is
unable to initiate a call from your Mobile Alert
Phone. Please move closer to your Mobile
Alert Phone and try again.
5) Whenever a call is initiated, the Mobile Alert
Phone will announce “Dialing Call Center”. You may cancel
this call by pressing and holding the call button on the
Wearable for three seconds. The green LED will stop flashing
and the Mobile Alert Phone will announce “Call Cancelled”.
6) If the call goes through, please tell the Call Center that you
are OK and that this is a test call.
7) Your Wearable is now paired and you have verified that you
are able to start a call to the call center on the Wearable.
8) Your Wearable is water resistant, but it is not waterproof. It
can be splashed, but it should not be submerged.
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