Amcrest IP2M-853EW User manual

Amcrest IP2M-853EW / IP2M-853EB

2MP Outdoor POE PTZ Speed Dome Camera

User Manual

Version: 1.0.3

Revised October 19th, 2018

Contents

Welcome.............................................................................................................. 4

Important Security Warning................................................................................ 4

Important Safeguards and Warnings................................................................... 5

1. Features and Specifications............................................................................ 6

1.1 Overview..................................................................................................... 6

1.2 Features...................................................................................................... 6

2. Device Overview .............................................................................................. 7

3. Connection & Installation ................................................................................ 8

3.1 Connection Guide....................................................................................... 8

3.2. Installation Guide ...................................................................................... 8

3.3 MicroSD card Installation........................................................................... 9

3.4 Physical Installation Guide ....................................................................... 10

4. Camera Access Setup..................................................................................... 13

4.1 Default Username and Password............................................................. 13

4.2 Camera Setup Methods............................................................................ 13

4.3. App Setup ................................................................................................ 14

4.4 Desktop Access Setup............................................................................... 21

4.5 Amcrest Cloud Desktop Setup.................................................................. 22

4.6 Web Access Setup (AmcrestView.com) ................................................... 23

4.7 Remote Web Access Setup....................................................................... 32

5. Web Operation and Interface........................................................................ 36

5.1. Live........................................................................................................... 36

5.3 Playback.................................................................................................... 40

5.4. Cloud Storage .......................................................................................... 42

5.5.1 Camera .................................................................................................. 43

5.5.1.2. Profile Management ......................................................................... 50

5.5.2 Video...................................................................................................... 51

5.5.3. Audio .................................................................................................... 55

5.6. Network................................................................................................... 56

5.6.4. DDNS..................................................................................................... 61

5.7. PTZ........................................................................................................... 69

5.8. Event........................................................................................................ 71

5.9. Storage .................................................................................................... 82

5.9.2 Destination ............................................................................................ 84

5.10. System ................................................................................................... 88

5.11. Information ........................................................................................... 94

5.5 Alarm............................................................................................................ 97

5.6 Logout.......................................................................................................... 97

6. FAQs/Troubleshooting................................................................................... 98

Glossary of Terms ............................................................................................ 100

FCC Statement ................................................................................................. 102

IC Warning Statement ..................................................................................... 103

Appendix A: Toxic or Hazardous Materials or Elements ................................. 103

Welcome

Thank you for purchasing an Amcrest Speed Dome PTZ camera!

This user manual is designed to be a reference tool for the installation

and operation of your IP camera.

Here you can find information about the camera’s features and

functions, as well as information to aid in troubleshooting.

Many of the setup and installation sections below have

corresponding videos on YouTube

To access the setup videos, please go to http://amcrest.com/videos

For access to the quick start guide and other support information, go

to http://amcrest.com/support To contact Amcrest support, please

do one of the following:

Visit http://amcrest.com/contacts and use the email form

Call Amcrest Support using one of the following numbers

Toll Free: (888)212-7538

International Callers (Outside of US): +1-713-8938956

USA: +1-713-893-8956

Canada: 437-888-0177

UK: 203-769-2757

Email Amcrest Customer Support s[email protected]

Important Security Warning

To keep your Amcrest camera secure and prevent unauthorized access,

please make sure to follow the steps below:

•Always make sure that your camera has

the latest firmware as listed on

www.amcrest.com/firmware

•Never use the default password for your camera. Always ensure

that your password is at least 8-10 characters long and contains

a combination of lowercase characters, uppercase characters as

well as numbers.

Important Safeguards and Warnings

1．Electrical Safety

All installation and operation should conform to your local

electrical safety codes.

The product must be grounded to reduce the risk of

electric shock. We assume no liability or responsibility

for any fires or electrical shock caused by improper

handling or installation.

2．Transportation Security

Heavy stress, violent vibrations, and excess moisture should not

occur during transportation, storage, and installation of the

device.

3．Installation

Handle the device with care. Do not apply power to the camera

before completing installation. Do not place objects on top of

the camera.

4．Repair Professionals

All the examination and repair work should be done by qualified

service engineers.

We are not liable for any problems caused by unauthorized

modifications or user-attempted repair.

5．Environment

The camera should be kept in a cool, dry place away from direct

sunlight, flammable materials, explosive substances, etc.

This product should be transported, stored, and used only

in the specified environments as stated above. Do not aim

the camera at a strong light source, as it may cause

overexposure of the picture, and may affect the longevity

of the camera’s sensors.

Ensure that the camera is in a well-ventilated area to prevent

overheating.

6. Operation and Maintenance

Do not touch the camera sensor or lens directly.

To clean dust or dirt off the lens, use an air blower or a

microfiber cloth.

7. Accessories

Be sure to use only the accessories recommended by

manufacturer. Before installation, please open the package

and check to ensure that all the components are present.

Contact the retailer that you purchased from, or Amcrest directly

if anything is broken or missing in the package.

1. Features and Specifications

1.1 Overview

The Amcrest Outdoor Speed Dome PTZ camera is an

excellent tool for digital surveillance that can be useful to a

wide variety of users. The camera connects to any router

and uses an internet connection to allow the user to access

all of its functionality from many internet connected

devices. It’s easy to use and can be set up in a relatively

small amount of time. It has various functions such as

recording, playback, and monitoring functionality and it

synchronizes audio and video by default.

This Outdoor Speed Dome PTZ camera adopts a high-quality

design to achieve high levels of reliability and security. It can

be configured to work locally, as well as remotely over the

internet.

1.2 Features

The Amcrest Outdoor Speed Dome PTZ camera has the following

features:

Network Access

The Outdoor Speed Dome PTZ camera connects to a wide

variety of routers to connect to the internet, using a wired

PoE connection. Once setup, the camera can be accessed

remotely from a wide variety of internet connected devices,

including PCs, iPhones, iPads, Android tablets, and Android

phones.

Cloud Storage Functionality

The Outdoor Speed Dome PTZ camera can record video and

audio streams to the Amcrest Cloud service to enable long-

term storage for recordings. Amcrest Cloud also allows the

user to easily find and download recorded video for

playback from any internet connected PC or Mac computer.

Advanced Playback Function

This device supports real-time recording and supports

searching through recorded footage, fast forward playback,

and downloading of videos and screenshots. The Outdoor

Speed Dome PTZ camera can also playback in slow motion,

backwards, and frame by frame as needed. When recording,

the Outdoor Speed Dome PTZ network camera shows a

date/time overlay to ensure accurate viewing of events

when they occurred. Lastly, the Outdoor PTZ camera can

support video enlargement of certain zones within a stream.

Advanced Network Protocol Support

The Outdoor Speed Dome PTZ camera is UPnP compatible,

and includes functionality for use with PPPoE, DDNS, and

other protocols to allow remote and local connection with a

large variety of network hardware. Note: There may be

slight differences in functionality due to the existence of

different product series.

2. Device Overview

The diagram below shows the camera’s rear panel.

The images below show the microSD card slot for the camera.

The microSD card slot can be found on the board behind the

reset switch:

3. Connection & Installation

This section provides information about the connection and installation

of the Amcrest Outdoor PTZ camera.

Note: This is a POE+ device and requires a POE+ compatible

router/switch to function.

3.1 Connection Guide

The camera initially should be connected via the following method:

3.2. Installation Guide

Important Notice: Prior to installation ensure that the installation

environment can support at least 3 times the weight of the camera.

When accessing your camera, you will notice a few additional wiring

connections associated with the device. These connections contain a

power connection and ground, an Ethernet connection, audio wires, and

alarm wiring.

POWER - This connection is optional for this device since the device

will draw power via an Ethernet cable (PoE) however, the option is

there. The camera will require a basic 12V DC power adapter. This wire

also has a optional grounding (EARTH) wire for additional grounding of

the unit.

Ethernet Connection - This connection is used to transmit data and transmit PoE power

to the unit. The unit is PoE + (802.3af) compatible.

AUDIO - This connection provides two-way audio to the unit. The red wire is for

AUDIO OUT, the white wire is for AUDIO IN, and the black wire is there to

ground the audio.

ALARM -This connection provides alarm in and alarm out features to an external

alarm or security system. The basic overview of these wires are as follows:

Blue

Alarm OUT1

Green

Alarm COM1 (Communication

Port)

Yellow & Green

Alarm Ground

Red

Alarm IN1

Brown

Alarm IN2

3.3 MicroSD card Installation

To install a microSD card into your camera, please refer to the step by

step guide below.

Note: Please refer to section 2, Device Overview, for more details on how

to access the microSD card slot.

1. Locate the microSD card slot can be found on the board behind the

reset switch.

2. Slide the microSD card into the SD card slot, gold pins down.

3. Gently press the card into place within the slot to click and lock the

microSD card into place.

3.4 Physical Installation Guide

This installation guide will highlight how to properly install and mount your camera in several different

environments. These environments included; wood, masonry (brick /block walls), and cement. Prior to installation,

please ensure that the installation environment can support at least three times the weight of the camera and the

installation bracket.

Note: There are 3 carabiners included with the camera. These carabiners will be used to provide additional support

to the camera after installation. To install, link one carabiner to the mounting bracket then link the third carabiner

to the camera.

The camera will come with proper installation materials such as screws and anchors already, however, if

replacements are needed a 9/16 lag bolt, masonry anchor, cement anchor will be required.

Please ensure the following tools are available and ready for use:

oPower Drill/impact Drill

o9/16 Drill Bit (Masonry)

o9/16 Hex Head Drill Bit

oMarker or Sharpie

oHammer/Impact

oSafety Glasses

o3/16 Allen wrench

o1” Paddle Bit (In-wall Installation)

Note: In-wall installation is when the cables run hidden inside the ceiling

or wall.

3.4.1 Wood Installation

1. Using a 3/16 Allen wrench, remove the three security screws from

the mounting bracket of the camera to remove the unit from its base.

2. Using the mounting bracket, mark holes in the appropriate areas you

would like to mount the camera.

3. Remove the mounting bracket and using a 1” paddle bit, drill a hole

into the center of the surface area.

4. Run the camera wiring through the mounting bracket and to the

applied 1” hole created for in-wall installation.

5. Using a 9/16 drill bit, drill additional holes into each marked area to

insert the appropriate lag bolt screws.

6. Align the mounting bracket to the drilled holes and place a 5/16 lag

bolt into the mounting bracket holes.

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