Alliance Laundry Systems HC125BYV Troubleshooting guide

Operation/Maintenance

www.comlaundry.com

Washer-Extractor

Cabinet Hardmount

B-Series Microcomputer

Variable-Speed

HC125BYV and SC125BYV

B004C

Keep These Instructions for Future Reference.

(If this machine changes ownership, this manual must accompany machine.)

Part No. F232215R1

September 2008

F232215

means without the expressed written consent of the publisher.

Table of

Contents

Safety Information.............................................................................. 2

Explanation of Safety Messages........................................................... 2

Important Safety Instructions ............................................................... 2

Safety Decals ........................................................................................ 4

Operator Safety..................................................................................... 5

Introduction......................................................................................... 6

Introduction........................................................................................... 6

Electronic Control Unit......................................................................... 6

Control Output Fuse Board................................................................... 6

Harnessing........................................................................................ 6

Communications ................................................................................... 6

Nameplate Location.............................................................................. 7

Replacement Parts ................................................................................ 7

Customer Service.................................................................................. 7

Operation............................................................................................. 9

Control Panel ........................................................................................ 9

Display Indicators................................................................................. 10

Operating Instructions .......................................................................... 12

Maintenance ........................................................................................ 14

Daily ..................................................................................................... 14

Beginning of Day............................................................................. 14

End of Day ....................................................................................... 14

Weekly.................................................................................................. 15

Monthly................................................................................................. 15

Quarterly ............................................................................................... 18

Care of Stainless Steel .......................................................................... 19

F232215

2© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Safety Information

Explanation of Safety Messages

Precautionary statements (“DANGER,” “WARNING”

and “CAUTION”), followed by specific instructions,

are found in this manual and on machine decals. These

precautions are intended for the personal safety of the

operator, user, servicer and those maintaining the

machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

Important Safety Instructions

1. Read all instructions before using the washer.

2. Refer to the GROUNDING INSTRUCTIONS in

the INSTALLATION manual for the proper

grounding of the washer.

3. Do not wash textiles that have been previously

cleaned in, washed in, soaked in, or spotted with

gasoline, kerosene, waxes, cooking oils, dry-

cleaning solvents, or other flammable or

explosive substances as they give off vapors that

could ignite or explode.

4. Do not add gasoline, dry-cleaning solvents, or

other flammable or explosive substances to the

wash water. These substances give off vapors that

could ignite or explode.

5. Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for two weeks or more. HYDROGEN GAS

IS EXPLOSIVE. If the hot water system has not

been used for such a period, before using a

washing machine or combination washer-dryer,

turn on all hot water faucets and let the water

flow from each for several minutes. This will

release any accumulated hydrogen gas. The gas is

flammable; do not smoke or use an open flame

during this time.

6. Do not allow children to play on or in the washer.

Close supervision of children is necessary when

the washer is used near children. This is a safety

rule for all appliances.

7. Before the washer is removed from service or

discarded, remove the door to the washing

compartment.

8. Do not reach into the washer if the wash drum is

moving.

DANGER indicates the presence of a

hazard that will cause severe personal

injury, death, or substantial property

damage if the danger is ignored.

DANGER

WARNING indicates the presence of a

hazard that can cause severe personal

injury, death, or substantial property

damage if the warning is ignored.

WARNING

CAUTION indicates the presence of a

hazard that will or can cause minor

personal injury or property damage if the

caution is ignored.

CAUTION

To reduce the risk of fire, electric shock,

serious injury or death to persons when

using your washer, follow these basic

precautions: W023

WARNING

Safety Information

F232215 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

9. Do not install or store the washer where it will be

exposed to water and/or weather.

10. Do not tamper with the controls.

11. Do not repair or replace any part of the washer, or

attempt any servicing unless specifically

recommended in the user-maintenance

instructions or in published user-repair

instructions that the user understands and has the

skills to carry out.

12. To reduce the risk of an electric shock or fire, DO

NOT use an extension cord or an adapter to

connect the washer to the electrical power source.

13. Use washer only for its intended purpose,

washing textiles.

14. Never wash machine parts or automotive parts in

the machine. This could result in serious damage

to the basket.

15. ALWAYS disconnect the washer from electrical

supply before attempting any service. Disconnect

the power cord by grasping the plug, not the cord.

16. Install the washer according to the

INSTALLATION INSTRUCTIONS. All

connections for water, drain, electrical power and

grounding must comply with local codes and be

made by licensed personnel when required.

17. To reduce the risk of fire, textiles which have

traces of any flammable substances such as

vegetable oil, cooking oil, machine oil,

flammable chemicals, thinner, etc. or anything

containing wax or chemicals such as in mops and

cleaning cloths, must not be put into the washer.

These flammable substances may cause the

fabric to catch on fire by itself.

18. Do not use fabric softeners or products to

eliminate static unless recommended by the

manufacturer of the fabric softener or product.

19. Keep washer in good condition. Bumping or

dropping the washer can damage safety features.

If this occurs, have washer checked by a qualified

service person.

20. If supply cord is damaged, it must be replaced by

a special cord or assembly available from the

manufacturer or its service agent.

21. Be sure water connections have a shut-off valve

and that fill hose connections are tight. CLOSE

the shut-off valves at the end of each wash day.

22. Loading door MUST BE CLOSED any time the

washer is to fill, tumble or spin. DO NOT bypass

the loading door switch by permitting the washer

to operate with the loading door open.

23. Always read and follow manufacturer’s

instructions on packages of laundry and cleaning

aids. Heed all warnings or precautions. To reduce

the risk of poisoning or chemical burns, keep

them out of the reach of children at all times

(preferably in a locked cabinet).

24. Always follow the fabric care instructions

supplied by the textile manufacturer.

25. Never operate the washer with any guards and/or

panels removed.

26. DO NOT operate the washer with missing or

broken parts.

27. DO NOT bypass any safety devices.

28. Failure to install, maintain, and/or operate this

washer according to the manufacturer’s

instructions may result in conditions which can

produce bodily injury and/or property damage.

NOTE: The WARNINGS and IMPORTANT

SAFETY INSTRUCTIONS appearing in this

manual are not meant to cover all possible

conditions and situations that may occur. Common

sense, caution and care must be exercised when

installing, maintaining, or operating the washer.

Any problems or conditions not understood should be

reported to the dealer, distributor, service agent or the

manufacturer.

Safety Information

F232215

4© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

IMPORTANT: Ensure that the recommended

clearances for inspection and maintenance

are provided. Never allow the inspection and

maintenance space to be blocked.

Safety Decals

Safety decals appear at crucial locations on the

machine. Failure to maintain legible safety decals

could result in injury to the operator or service

technician.

To provide personal safety and keep the machine in

proper working order, follow all maintenance and

safety procedures presented in this manual. If

questions regarding safety arise, contact the

manufacturer immediately.

Use manufacturer-authorized spare parts to avoid

safety hazards.

This machine must be installed, adjusted,

and serviced by qualified electrical

maintenance personnel familiar with the

construction and operation of this type of

machinery. They must also be familiar

with the potential hazards involved.

Failure to observe this warning may result

in personal injury and/or equipment

damage, and may void the warranty. SW004

WARNING

Install the machine on a level floor of

sufficient strength. Failure to do so may

result in conditions which can produce

serious injury, death and/or property

damage. W703

WARNING

Be careful around the open door,

particularly when loading from a level

below the door. Impact with door edges

can cause personal injury. SW025

CAUTION

Never touch internal or external steam

pipes, connections, or components.

These surfaces can be extremely hot and

will cause severe burns. The steam must

be turned off and the pipe, connections,

and components allowed to cool before

the pipe can be touched. SW014

WARNING

Safety Information

F232215 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Operator Safety

To ensure the safety of machine operators, the

following maintenance checks must be performed

daily:

1. Prior to operating the machine, verify that all

warning signs are present and legible. Missing or

illegible signs must be replaced immediately.

Make certain that spares are available.

2. Check door interlock before starting operation of

the machine:

a. Attempt to start the machine with the door

open. The machine should not start with the

door open.

b. Close the door without locking it and attempt

to start the machine. The machine should not

start with the door unlocked.

c. Close and lock the door and start a cycle.

Attempt to open the door while the cycle is in

progress. The door should not open.

If the door lock and interlock are not functioning

properly, call a service technician.

3. Do not attempt to operate the machine if any of

the following conditions are present:

a. The door does not remain securely locked

during the entire cycle.

b. Excessively high water level is evident.

c. Machine is not connected to a properly

grounded circuit.

Do not bypass any safety devices in the machine.

NEVER insert hands or objects into

basket until it has completely stopped.

Doing so could result in serious injury.

SW012

WARNING

Never operate the machine with a

bypassed or disconnected balance

system. Operating the machine with

severe out-of-balance loads could result

in personal injury and serious equipment

damage. SW039

WARNING

F232215

6© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Introduction

The “B” electronic control is composed of the

electronic control unit and the control fuse board with

wiring harness. Only an authorized person should look

inside the machine. First TURN OFF POWER, open

lid and remove any cover present. The components are

described below.

Electronic Control Unit

This portion of the control contains the “intelligence” –

the micro-controller and the miscellaneous components

on the printed circuit (PC) board. The board has a

metal cover, which MUST be in place at all times

during machine operation. Operation of the machine

without this cover installed will void the warranty.

The control unit monitors and responds to input, gives

information about the status of the washer and

monitors and responds to inputs from the user

interface (keypad). The control provides signals to the

control output unit, which in turn operates the

components that control the machine functions. This is

located behind the machine control panel.

Control Output Fuse Board

This portion of the control contains the power supply

for the control unit, and also the switching devices

which power the components in the machine, all of

which are on the output PC board. The switching

devices are controlled by the control unit, and are solid

state.

Harnessing

Wiring harnesses are modular – harnesses common to

various configurations are similar, while those specific

to a certain configuration can be added. There are

harnesses for inputs to the control unit, for outputs

from the control power/output unit to the machine

components, and for the main incoming power to the

control power/output unit.

Communications

The control will accept communications with a Card

Reader in order to perform vending transactions when

a card is inserted to pay for cycles. The Card Reader

can also allow the owner to program and collect audit

information.

For detailed information on the Card Reader

Communications, refer to the third party Card Reader

manufacturer.

Introduction

F232215 © Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Nameplate Location

The nameplate is located at the rear of the machine and

inside door. Always provide the machine’s serial

number and model number when ordering parts or

when seeking technical assistance.

Figure 1

Replacement Parts

If literature or replacement parts are required, contact

the source from which the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name and address of the nearest authorized

parts distributor.

Customer Service

For technical assistance, call: (920) 748-3121, Ripon,

Wisconsin U.S.A.

B004C

1Nameplate

Introduction

F232215

* Denotes Brand

Figure 2

Model Number Familiarization Guide

Sample Model Number: *C125BYVQU60001

*C Model Number Prefix

125 Washer-Extractor Capacity (pounds dry weight of laundry)

BType of Electrical Control

YActuation (Y = Prep for Card Reader)

VWasher-Extractor Speed Capability (V = Variable-Speed)

QElectrical Characteristics

U6 Design Series

001 Option Identification (varies from machine to machine)

CHM2012N

*C125BYVQU6001

00000000000

500000

200 – 240

50 - 60 3 3

125

N/A N/A

470

EXAMPLE OF NAMEPLATE

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