Alliance Laundry Systems F232136R5 Troubleshooting guide

Operation/Maintenance

www.comlaundry.com

Washer-Extractors

Cabinet Hardmount

NetMaster Control

Refer to Page 3 for Model Identification

CHM166C

Part No. F232136R5

October 2008

Keep These Instructions for Future Reference.

(If this machine changes ownership, this manual must accompany machine.)

means without the expressed written consent of the publisher.

F232136 1

Table of

Contents

Introduction......................................................................................... 2

Model Identification ............................................................................. 2

Nameplate Location.............................................................................. 3

Replacement Parts ................................................................................ 3

Customer Service.................................................................................. 3

Safety Information.............................................................................. 4

Explanation of Safety Messages........................................................... 4

Important Safety Instructions ............................................................... 4

Safety Decals ........................................................................................ 6

Operator Safety..................................................................................... 7

Operation............................................................................................. 8

Control Panel ........................................................................................ 8

Operating Instructions .......................................................................... 9

Power Failure Recovery................................................................... 11

Error Display Indications................................................................. 11

Maintenance ........................................................................................ 14

Daily ..................................................................................................... 14

Beginning of Day............................................................................. 14

End of Day ....................................................................................... 14

Weekly.................................................................................................. 15

Monthly................................................................................................. 15

Quarterly ............................................................................................... 18

Care of Stainless Steel .......................................................................... 19

Introduction

Model Identification

Information in this manual is applicable to these models:

HC18NC2 HC80NRV NC60NC2 SC35NC2

HC18NR2 HC80NXV NC60NCF SC35NR2

HC18NX2 NC18NC2 NC60NR2 SC35NX2

HC25NC2 NC18NP2 NC60NRF SC40NC2

HC25NR2 NC18NR2 NC60NX2 SC40NR2

HC25NX2 NC18NX2 NC60NXF SC40NX2

HC27NC2 NC25NC2 NC80NCV SC50NC2

HC27NR2 NC25NP2 NC80NPV SC50NR2

HC27NX2 NC25NR2 NC80NRV SC50NX2

HC35NC2 NC25NX2 NC80NXV SC60NC2

HC35NR2 NC27NC2 SC18NC2 SC60NCF

HC35NX2 NC27NP2 SC18NR2 SC60NR2

HC40NC2 NC27NR2 SC18NX2 SC60NRF

HC40NR2 NC27NX2 SC20NC2 SC60NX2

HC40NX2 NC35NC2 SC20NR2 SC60NXF

HC50NC2 NC35NP2 SC20NX2 SC80NCV

HC50NR2 NC35NR2 SC25NC2 SC80NRV

HC50NX2 NC35NX2 SC25NR2 SC80NXV

HC60NC2 NC40NC2 SC25NX2 UC60NC2

HC60NCF NC40NR2 SC27NC2 UC60NCF

HC60NR2 NC40NX2 SC27NR2 UC60NR2

HC60NRF NC50NC2 SC27NX2 UC60NRF

HC60NX2 NC50NP2 SC30NC2 UC60NX2

HC60NXF NC50NR2 SC30NR2 UC60NXF

HC80NCV NC50NX2 SC30NX2

Introduction

F232136

Nameplate Location

The nameplate is located at the rear of the machine and

inside door. Always provide the machine’s serial

number and model number when ordering parts or

when seeking technical assistance.

Figure 1

Replacement Parts

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name and address of the nearest authorized

parts distributor.

Customer Service

For technical assistance, call the following number:

(920) 748-3121

Ripon, Wisconsin

CHM167R

1Nameplate

CHM167R

Safety Information

Explanation of Safety Messages

Precautionary statements (“DANGER,” “WARNING”

and “CAUTION”), followed by specific instructions,

are found in this manual and on machine decals. These

precautions are intended for the personal safety of the

operator, user, servicer and those maintaining the

machine.

Additional precautionary statements (“IMPORTANT”

and “NOTE”) are followed by specific instructions.

IMPORTANT: The word “IMPORTANT” is used

to inform the reader of specific procedures where

minor machine damage will occur if the procedure

is not followed.

NOTE: The word “NOTE” is used to communicate

installation, operation, maintenance or servicing

information that is important but not hazard

related.

Important Safety Instructions

1. Read all instructions before using the washer.

2. Refer to the GROUNDING INSTRUCTIONS in

the INSTALLATION Manual for the proper

grounding of the washer.

3. Do not wash textiles that have been previously

cleaned in, washed in, soaked in, or spotted with

gasoline, kerosene, waxes, cooking oils, dry-

cleaning solvents, or other flammable or

explosive substances as they give off vapors that

could ignite or explode.

4. Do not add gasoline, dry-cleaning solvents, or

other flammable or explosive substances to the

wash water. These substances give off vapors that

could ignite or explode.

5. Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been

used for two weeks or more. HYDROGEN GAS

IS EXPLOSIVE. If the hot water system has not

been used for such a period, before using a

washing machine or combination washer-dryer,

turn on all hot water faucets and let the water

flow from each for several minutes. This will

release any accumulated hydrogen gas. The gas is

flammable, do not smoke or use an open flame

during this time.

6. Do not allow children to play on or in the washer.

Close supervision of children is necessary when

the washer is used near children. This is a safety

rule for all appliances.

DANGER indicates the presence of a

hazard that will cause severe personal

injury, death, or substantial property

damage if the danger is ignored.

DANGER

WARNING indicates the presence of a

hazard that can cause severe personal

injury, death, or substantial property

damage if the warning is ignored.

WARNING

CAUTION indicates the presence of a

hazard that will or can cause minor

personal injury or property damage if the

caution is ignored.

CAUTION

To reduce the risk of fire, electric shock,

serious injury or death to persons when

using your washer, follow these basic

precautions:

W023

WARNING

Safety Information

F232136

7. Before the washer is removed from service or

discarded, remove the door to the washing

compartment.

8. Do not reach into the washer if the wash drum is

moving.

9. Do not install or store the washer where it will be

exposed to water and/or weather.

10. Do not tamper with the controls.

11. Do not repair or replace any part of the washer, or

attempt any servicing unless specifically

recommended in the user-maintenance

instructions or in published user-repair

instructions that the user understands and has the

skills to carry out.

12. To reduce the risk of an electric shock or fire, DO

NOT use an extension cord or an adapter to

connect the washer to the electrical power source.

13. Use washer only for its intended purpose,

washing textiles.

14. Never wash machine parts or automotive parts in

the machine. This could result in serious damabe

to the basket.

15. ALWAYS disconnect the washer from electrical

supply before attempting any service. Disconnect

the power cord by grasping the plug, not the cord.

16. Install the washer according to the

INSTALLATION INSTRUCTIONS. All

connections for water, drain, electrical power and

grounding must comply with local codes and be

made by licensed personnel when required.

17. To reduce the risk of fire, textiles which have

traces of any flammable substances such as

vegetable oil, cooking oil, machine oil,

flammable chemicals, thinner, etc. or anything

containing wax or chemicals such as in mops and

cleaning cloths, must not be put into the washer.

These flammable substances may cause the

fabric to catch on fire by itself.

18. Do not use fabric softeners or products to

eliminate static unless recommended by the

manufacturer of the fabric softener or product.

19. Keep washer in good condition. Bumping or

dropping the washer can damage safety features.

If this occurs, have washer checked by a qualified

service person.

20. If the supply cord is damaged, it must be replaced

by a special cord or assembly available from the

manufacturer or its service agent.

21. Be sure water connections have a shut-off valve

and that fill hose connections are tight. CLOSE

the shut-off valves at the end of each wash day.

22. Loading door MUST BE CLOSED any time the

washer is to fill, tumble or spin. DO NOT

bypass the loading door switch by permitting the

washer to operate with the loading door open.

23. Always read and follow manufacturer’s

instructions on packages of laundry and cleaning

aids. Heed all warnings or precautions. To reduce

the risk of poisoning or chemical burns, keep

them out of the reach of children at all times

(preferably in a locked cabinet).

24. Always follow the fabric care instructions

supplied by the textile manufacturer.

25. Never operate the washer with any guards and/or

panels removed.

26. DO NOT operate the washer with missing or

broken parts.

27. DO NOT bypass any safety devices.

28. Failure to install, maintain and/or operate this

washer according to the manufacturer’s

instructions may result in conditions which can

produce bodily injury and/or property damage.

NOTE: The WARNINGS and IMPORTANT

SAFETY INSTRUCTIONS appearing in this

manual are not meant to cover all possible

conditions and situations that may occur. Common

sense, caution and care must be exercised when

installing, maintaining or operating the washer.

Any problems or conditions not understood should be

reported to the dealer, distributor, service agent or the

manufacturer.

Safety Information

F232136

IMPORTANT: Ensure that the recommended

clearances for inspection and maintenance

are provided. Never allow the inspection and

maintenance space to be blocked.

Safety Decals

Safety decals appear at crucial locations on the

machine. Failure to maintain legible safety decals

could result in injury to the operator or service

technician.

To provide personal safety and keep the machine in

proper working order, follow all maintenance and

safety procedures presented in this manual. If

questions regarding safety arise, contact the

manufacturer immediately.

Use manufacturer-authorized spare parts to avoid

safety hazards.

This machine must be installed, adjusted,

and serviced by qualified electrical

maintenance personnel familiar with the

construction and operation of this type of

machinery. They must also be familiar

with the potential hazards involved.

Failure to observe this warning may result

in personal injury and/or equipment

damage, and may void the warranty.

SW004

WARNING

Install the machine on a level floor of

sufficient strength. Failure to do so may

result in conditions which can produce

serious injury, death and/or property

damage.

W703

WARNING

Be careful around the open door,

particularly when loading from a level

below the door. Impact with door edges

can cause personal injury.

SW025

CAUTION

Never touch internal or external steam

pipes, connections, or components.

These surfaces can be extremely hot and

will cause severe burns. The steam must

be turned off and the pipe, connections,

and components allowed to cool before

the pipe can be touched.

SW014

WARNING

Safety Information

F232136

Operator Safety

To ensure the safety of machine operators, the

following maintenance checks must be performed

daily:

1. Prior to operating the machine, verify that all

warning signs are present and legible. Missing or

illegible signs must be replaced immediately.

Make certain that spares are available.

2. Check door interlock before starting operation of

the machine:

a. Attempt to start the machine with the door

open. The machine should not start with the

door open.

b. Close the door without locking it and attempt

to start the machine. The machine should not

start with the door unlocked.

c. Close and lock the door and start a cycle.

Attempt to open the door while the cycle is in

progress. The door should not open.

If the door lock and interlock are not functioning

properly, call a service technician.

3. Do not attempt to operate the machine if any of

the following conditions are present:

a. The door does not remain securely locked

during the entire cycle.

b. Excessively high water level is evident.

c. Machine is not connected to a properly

grounded circuit.

Do not bypass any safety devices in the machine.

NEVER insert hands or objects into

basket until it has completely stopped.

Doing so could result in serious injury.

SW012

WARNING

Never operate the machine with a

bypassed or disconnected balance

system. Operating the machine with

severe out-of-balance loads could result

in personal injury and serious equipment

damage.

SW039

WARNING

Operation

Control Panel

Figure 2 shows the control panel for NetMaster

Control cardreader machines.

The VFD display provides vend price information and

remaining cycle time (when a cycle is in progress).

The status lights show the current cycle step when a

cycle is in progress and direct operator to perform

certain actions.

The cycle and wash selection pads are used to select

the desired cycle and wash temperature.

An indicator light in each selection key shows the

current selection.

The START pad is used to start wash cycles once the

vend price has been met.

Figure 2

C872I

1Status Light 4Selection Pad

2VFD Display 5Start Pad

3Indicator Light

C872I

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