Alliance Laundry Systems AFBE9BSP303NN29 Operating instructions

Troubleshooting

FLW2406N

Part No. 806275ENR5

January 2018

Homestyle

Frontload

Washers

Refer to Page 5 for Model Numbers

www.alliancelaundry.com

the expressed written consent of the publisher.

806275ENR5 1

Table of

Contents

Section 1 – Safety Information ...............................................................2

Locating an Authorized Servicer...........................................................3

Section 2 – Introduction ..........................................................................4

Customer Service...................................................................................4

Serial Plate Location..............................................................................4

Model Identification ..............................................................................5

Theory of Operation ..............................................................................6

Section 3 – General Troubleshooting.....................................................7

1. Testing Mode Keypad Combinations ...........................................7

2. Factory Test Procedure ...............................................................13

3. Motor Circuit...............................................................................19

4. Dipswitch Configuration.............................................................20

5. Troubleshooting Knocking Noise ...............................................21

6. Explanation of LEDs on Drive Control ......................................21

7. Door Fails to Unlock at End of Cycle.........................................21

8. No Spin .......................................................................................21

9. Excessive Vibration and/or Noise During Spin ..........................23

10. Excessive Cycle Time.................................................................24

Section 4 – Electronic Control Troubleshooting.................................25

11. Error Codes .................................................................................25

12. No keypad Function ....................................................................32

13. No Visible Display on Control....................................................33

14. Washer Will Not Start – “do” Displayed....................................35

15. Washer Will Not Start – “Er”, “dl” on Display ..........................37

16. Washer Will Not Fill (Machine Empty,

No “Er”, “PS” on Display)..........................................................39

17. Washer Overflows.......................................................................41

18. Pump or Drain Valve Does Not Operate ....................................43

19. Motor Does Not Run (“Ed”, “29” on Display) ...........................45

20. Washer Will Not Heat (Models Equipped with Heater)

(“Er”, “oP” or “Er”, “SH” Displayed) ........................................47

21. Washer Will Not Heat (Models Equipped with Heater) .............49

Section 5 – Adjustments ........................................................................51

22. Cabinet Leveling Legs ................................................................51

23. Loading Door ..............................................................................52

24. Motor Belt Tension .....................................................................53

25. Door Catch ..................................................................................54

Section 6 – Cycle Sequence Charts.......................................................56

2806275ENR5

Section 1

Safety Information

Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”

“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal

safety of the operator, user, servicer, and those maintaining the machine.

DANGER

Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.

WARNING

Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.

CAUTION

Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property

damage.

Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.

IMPORTANT

The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will

occur if the procedure is not followed.

NOTE

The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is

important but not hazard related.

In the interest of safety, some general precautions relating to the operation of this machine follow.

• Failure to install, maintain and/or operate this product according to the manufacturer’s

instructions may result in conditions which can produce serious injury, death and/or

property damage.

• Do not repair or replace any part of the product or attempt any servicing unless specifically

recommended or published in this Service Manual and unless you understand and have the

skills to carry out the servicing.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the product is properly grounded and to reduce the risk of fire,

electric shock, serious injury or death.

W006R2

WARNING

806275ENR5 3

Safety Information

NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to

cover all possible conditions and situations that may occur. Common sense, caution and care must be

exercised when installing, maintaining or operating the washer.

Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do

not understand.

Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper

service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is

required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician

and using authorized factory parts.

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Repairs that are made to your products by unqualified persons can result in hazards due to

improper assembly or adjustments subjecting you, or the inexperienced person making such

repairs, to the risk of serious injury, electrical shock, or death.

W007

WARNING

If you or an unqualified person perform service on your product, you must assume the

responsibility for any personal injury or property damage which may result. The manufacturer

will not be responsible for any injury or property damage arising from improper service and/or

service procedures.

W008

WARNING

4806275ENR5

Section 2

Introduction

Customer Service

If literature or replacement parts are required, contact

the source from whom the machine was purchased or

contact Alliance Laundry Systems at (920) 748-3950

for the name and address of the nearest authorized

parts distributor.

For technical assistance, call either of the numbers

listed below:

(920) 748-3121 Ripon, Wisconsin

Serial Plate Location

When calling or writing about your product, be sure to

mention model and serial numbers. Model and serial

numbers are located on Serial Plate as shown.

FLW2305N

Serial Plate

806275ENR5 5

Introduction

Model Identification

Information in this manual is applicable to these washers.

AFBE9BSP303NN29

AFBE9BSP303NW29

AFBE9BSP305AN01

AFBE9BSP305AW01

AFNE9BSG303NW36

AFNE9BSP113CN01

AFNE9BSP113CW01

AFNE9BSP113FN01

AFNE9BSP113TN01

AFNE9BSP113TW01

AFNE9BSP115TN13

AFNE9BSP115TW13

AFNE9BSP123DN04

AFNE9BSP123DW04

AFNE9BSP303AN01

AFNE9BSP303AW01

AFNE9BSP303HN01

AFNE9BSP303LN01

AFNE9BSP303NN22

AFNE9BSP303XNO1

AFNE9BSP303XN26

AFNE9BSP303XN34

AFNE9BSP303XWO1

AFNE9BSP303XW26

AFNE9BSP303XW34

AFNE9BSP543DN04

AFNE9BSP543DW04

AFNE9BSP543ZN01

AFNE9RSP113TW01

AFNE9BSP305XW01

BFNE6BJP113CW01

BFNE6BJP113TW01

FFNE5RSP303NW10

LFNE5BJP113CW01

LFNE5BJP113TW01

LFNE5BSP113CW01

LFNE5BSP113FW01

LFNE5BSP113JW01

LFNE5BSP113TW01

LFNE5BSP113ZW30

LFNE5BSP303AW01

LFNE5BSP303AW12

LFNE5BSP303NW35

LFNE5BSP303VW26

LFNE5BSP303ZW01

LFNE5BSP333ZW01

LFNE5BSP543NW23

LFNE5BSP543RW01

LFNE5BSP543ZW01

LFNE5RSP113CW01

LFNE5RSP113FW01

LFNE5RSP113TW01

LFNE5RSP303NW22

PFNE3BJP113CG01

PFNE3BJP113TG01

PFNE3RSP113TG01

PFNE3RSP303AG01

UFNE5BJP113TW01

UFNE5BJP113TW08

UFNE5BJP115TW01

YFNE5BJP113CW01

YFNE5BJP113TW01

YFNE5RSP113CW01

YFNE5RSP113TW01

ZFNE9BSP113CN01

ZFNE9BSP113CW01

ZFNE9BSP113FN01

ZFNE9BSP113FW01

6806275ENR5

Introduction

Theory of Operation

General

This frontload washer provides some of the same

principles of operation as the typical topload washers.

It senses water level, it dispenses the desired laundry

detergent, agitates the clothes for good cleaning action,

removes the water out of the washer and spins the

clothing in preparation for the dryer.

The difference in operation is primarily the rotational

washing agitation created for the horizontal basket and

drum. This agitation tumbles the clothes in a clockwise,

pause, and counter-clockwise direction. This reversing

tumbling action provides an efficient washing process

and requires less laundry detergent and less water.

The cycle begins by locking the loading door after the

vend is satisfied. The type of cycle and water

temperature are determined by the appropriate pads on

the electronic control.

The inner basket starts agitating during the wash water

fill. A column of air is trapped in a pressure bulb and

hose. The air pressure continues to increase as the inner

basket fills with water with the pressure sensor

monitoring the water level.

The agitate step tumbles the clothing in a clockwise

direction for a period of time, pauses for a period of

time and then tumbles the clothing in a

counterclockwise direction for a period of time. This

agitation continues until the end of the wash cycle. The

machine then stops agitating and turns on the pump or

drain valve which removes the wash water.

Upon completion of the wash cycle, the machine goes

into a rinse cycle. Fresh cold water is brought into the

inner basket via the mixing valve until the fill level is

satisfied. The rinse cycle consists of agitation for a

predetermined amount of time then a spin mode with

the pump running where the machine goes into a series

of spins.

After all the rinse cycles have been completed, the

washer goes into a final spin cycle to extract as much

water as possible from the clothing to prepare them for

the dryer. The spin speeds and duration of this final

spin cycle are determined by the type of wash cycle

selected.

NOTE: Washer may not reach 1200 RPM because

of an out-of-balance condition. Control may limit

speed to 1000, 800, 650 or 500 RPM depending on

severity of out-of-balance condition.

Technical

The basic operational system of this washer consists of

the electronic control, the inverter control, pressure

sensor, water valves, electric pump (or drain valve)

and A.C. motor.

The electronic control performs all control and timing

functions. The electronic control sends simple speed

and output commands to the inverter control via serial

communication. The drive control powers the door

lock, pump (or drain valve), motor, water valves and

heater (if equipped).

The drive control powers the A.C. motor and performs

all motor control functions. The drive control also

powers the water valves, dispenser valves and door

lock. The drive control is powered through the door

switch and electronic control. The drive control also

alerts the electronic control to any errors in the motor.

Before entering any spin step the drive control

measures out-of-balance. The drive control will try to

redistribute the clothes if an out-of-balance condition

exists by limiting the spin speed to several speeds

depending on the severity of the out-of-balance

condition. If the out-of-balance condition is severe

enough the drive control will limit speed to 90 RPM

and will not spin.

NOTE: An additional out-of-balance switch is used

to detect any out-of-balance condition during spins.

If this switch opens during a spin step, the drive

control immediately stops and then restarts the

spin.

806275ENR5 7

Section 3

General Troubleshooting

1. Testing Mode Keypad Combinations

Figure 1

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

FLW1830S

27 30

15 20

12 21

17 224

8806275ENR5

General Troubleshooting

To reduce the risk of electric shock, fire, explosion, serious injury or death:

• Disconnect electric power to the washer before servicing.

• Never start the washer with any guards/panels removed.

• Whenever ground wires are removed during servicing, these ground wires must be

reconnected to ensure that the washer is properly grounded.

• Motor not grounded! Disconnect electric power before servicing motor.

W485

WARNING

Table 1

Audit Display Mode

The control has a two byte cycle audit counter. This

counter is incremented at the end of every cycle. If a

cycle finishes prematurely due to an error condition or

cycle termination due to a Power/Cancel input the

cycle counter will not be incremented.

While in Start Mode, enter by pressing both keypads 3

and 9. Refer to Figure 1.

The control will display the most significant two digits

of the cycle audit counter, then the middle two digits

and then the least significant two digits in one second

intervals. All three sets of digits are displayed regard-

less of the cycle audit counter value. The cycle counter

has a maximum value of 65,535. The two most signifi-

cant digits will be accompanied by LED number 24,

the middle two digits will be accompanied by the LED

25, and the two least significant digits will be accom-

panied by LED 26. This counter will cycle continu-

ously while in this mode. To exit this mode, either

press the two keypads used to enter it, press the Power/

Cancel key, or unplug the machine.

The drive will be enabled at all times in this mode if

the door is closed.

Testing Mode Keypad Entry

Function Keys Entry State

Enter/Exit Audit Display Mode 3+9 Start Mode

Enter/Exit Drive Version Display Mode 3+14 Start Mode

Enter/Exit Extra Water Mode 8+14 Start Mode and Default/Extra Water Dipswitch On

Enter/Exit Factory Test Counter Display Mode 2+9 Start Mode

Toggle Keypad Acknowledgment 13+14 Start Mode

Turn On/Off Rainbow Pizzazz Display 9+10 Start Mode

Rapid Advance Through Current Cycle Step 7+13 Run Mode

Enter/Exit Show Mode 3+8 Start Mode

Enter/Exit Spin Retry Extra Time Toggle Mode 8+13 Start Mode and powered for less than 5 minutes.

Enter/Exit Software Version Display Mode 7+8 Start Mode

Toggle Suds Extra Time Mode 2+3 Start Mode and powered for less than 5 minutes

Enter/Exit Water Level Display Mode 4+14 Any Mode except if Control Lock is On

Enter Factory Test Mode 2+7 Start Mode and powered for less than 5 minutes

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