Alcatel-Lucent OmniTouch 8012 User manual

Alcatel

-Lucent 8012

User Guide

Date:

13 November 2015

btas.com.au

BTAS Intelligent Communications

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Alcatel 8012 User Guide 151113 v1.0

Table of Contents

Getting to Know your Telephone ..........................................................................................................................................................3

Phone Description .............................................................................................................................................................................3

Using your Telephone ............................................................................................................................................................................4

Making a Call......................................................................................................................................................................................4

Receiving a Call ..................................................................................................................................................................................5

Call Log...............................................................................................................................................................................................6

During a Conversation.......................................................................................................................................................................7

Keep in Touch .......................................................................................................................................................................................10

Set up your Phone ................................................................................................................................................................................12

Programming your Personal Directory ..........................................................................................................................................12

This document is intended for the addresses(s) or entity named above and contains information that may be commercially

sensitive and confidential. Any dissemination, distribution or copying of this document is strictly prohibited without first

obtaining written consent from BTAS Pty Ltd (ABN 93 050 331 925).

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Getting to Know your Telephone

Phone Description

ALPHA-NUMERICAL KEYPAD.

Start call key.

EEnd Call Key

U Up Down navigation key to navigate within menus, select menu, confirm a choice.

C key to erase a character when entering a number or string of characters.This key is also used to navigate back

one menu level

Return to idle screen

Quick access to the phone’s main features

Mute key: Press the Mute key during a conversation to prevent your contacts from

hearing you.

To adjust the loudspeaker or handset volume up or down

Hands-free/Loudspeaker Key: To make or answer a call without lifting the receiver

Access the voice mail feature or the list of missed calls

A wideband speaker for optimized sound

LED : Arrival of a new call (Flashing ).

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Stable foot.

One 3.5 mm headset connector (8012 only).

Various connections to allow phone extensions

> One 10/100 Ethernet connection to connect to enterprise LAN network (8002

set).

> Two 10/100/1,000 Ethernet connection to connect to enterprise networks and a PC (8012 set).

> 1 mini-USB connector for a specific AC/DC power supply. To be used only if your

phone requires an

external power supply. Please refer to your installer.

> 1 RJ9 connector for a corded handset.

Using your Telephone

Making a Call

CALL BY DIALLING YOUR CORRESPONDENT'S INTERNAL NUMBER

Dial directly number

Take the handset off the hook

Start call key

Hands-free key

Dial the number

MAKE A CALL USING THE PERSONAL PHONE BOOK (DIRECTORY )

Directory (In idle state)

From directory (If you have taken the line )

Select your correspondent from the list

If you have taken the line (with the handset or the hands free), the selected correspondent

is automatically called.

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Call

Take the handset off the hook

CALL BY NAME

Access the dial by name feature

Communications

Select the dial by name feature

Enter the name of your correspondent

Select the correspondent

Start the Call

REDIAL LAST NUMBER

To Redial the last outgoing call.

Start call key

Call back the last dialled number

TO REDIAL FROM MEDIA LIST

Long press on the start call key

Select the number to redial from the last dialed numbers

Receiving a Call

STOP THE RINGER

Once

Silent

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REJECT THE CALL DISPLAYED

Twice

Reject the call

ANSWER THE CALL

Lift the receiver

Start Call Key

Hands-free Key

Take Call

INTERPHONY

When activating the interphony mode, all incoming calls are automatically answered by the phone in idle state

Press the interphony (mute) key

When the light associated with the key is lit (blue), the feature is activated

Call Log

If you are away from your desk, you can consult the call log when you come back. You can consult

incoming calls, missed calls

and outgoing calls

Call Log

Incoming Calls

Outgoing Calls

Missed Calls

Once you have selected an entry, you can:

Call the correspondent

Save the entry in the local directory

Delete the entry

Delete all entries from the call log

You can have up to 25 entries for each type of call (incoming, outgoing or missed calls).

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During a Conversation

MUTE, SO THAT YOUR CORRESPONDENT CANNOT HEAR YOU

Press the mute key during a conversation to prevent your contacts from hearing you.

Disable Microphone

The button is lit steady

Press the mute key again

Resume the conversation

The key is no longer lit

MAKING A SECOND CALL DURING A CONVERSATION

New Call

Number of second correspondent

From directory

Select your correspondent from the list

Dial by last name

Select your correspondent from the list

TOCANCEL YOUR SECOND CALL AND RECOVERTHEFIRST

Display the second correspondent

Enquiry off

Hang-up

THE SECOND CALL IS ENDED

Display the first correspondent

Retrieve Call

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You are in conversation with your first correspondent again.

ANSWERING A SECOND CALL DURING A CONVERSATION

You are in conversation and a correspondent is trying to contact you:

For a duration of 3 seconds the name of the second correspondent appears on the phone display

Start call key

After the 3-second duration, the name of the correspondent doesn't appear anymore on the phone

display

Display the second correspondent

Take call

The first call is on hold

TO RETURN TO YOUR FIRST CALLER AND END THE CONVERSATION IN PROGRESS

You are in conversation with the second correspondent and the first one is on hold. You are in

conversation with the second

correspondent and the first is on hold

Display the second correspondent

Enquiry off

Hang-up

The second call is ended.

Display the first correspondent

Retrieve

You are in conversation with your first correspondent again.

PLACING A CALL ON HOLD (HOLD)

You are in conversation with one caller

Put on hold

Your call is placed on hold

Retrieve the correspondent on hold.

Retrieve

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SWITCHING BETWEEN CALLS (BROKER CALL)

You are in communication with the first correspondent and the second is on hold.

Display the second correspondent

Retrieve

Your first call is placed on hold

TRANSFERRING A CALL

Youareincommunication with a first correspondent.

New call

Call the recipient of the transfer

Before the second correspondent picks up

Display the second correspondent

Transfer to

The two correspondents are connected

Return to idle screen

Youareincommunicationwithtwocorrespondents.

Select the current correspondent

Transfer

The two correspondents are connected

Return to idle screen

THREE-WAYCONFERENCE

You are in communication with a first correspondent. A second correspondent is on hold

Select the current correspondent

Conference

You are in conference mode

To end the conference:

Select one of the correspondents

End conference

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Hang-up

If you initiated the conference, when one of your correspondents leaves the conference,

you stay in

conversation with the other correspondent.

If you initiated the conference, you can leave the conference and put your two

correspondents in conversation

Transfer

Your two correspondents are in conversation

SENDING DTMF SIGNALS

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a

remotely consulted answering machine. By default during a communication, your telephone in SIP mode is configured to send

codes in voice frequency: enter these codes directly using the keys on your telephone. For more information regarding this

configuration, contact the person in charge of your installation

ADJUST AUDIO VOLUME

During a call, to adjust the volume of the loudspeaker, receiver or headset:

Adjust audio volume

Keep in Touch

INFORMATION ABOUT THE PHONE

Who am I?

DIVERTING CALLS TO ANOTHER NUMBER (IMMEDIATE DIVERSION)

Routing

Display the forwarding status (active/inactive)

Immediate forward

Enter the forward destination number

If needed, use the "C" key to erase characters

Note : You can continue to make calls but can only receive calls on the phone to which you have forwarded your calls

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