Alcatel-Lucent ALE M8 User manual

ALE M8 DeskPhone User Manual_Version 1.1 (July 2022)

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ALE M8 DeskPhone

User Manual

ALE M8 DeskPhone User Manual_Version 1.1 (July 2022)

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ALE Legal Notice:

www.al-enterprise.com

The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks

used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright.

All other trademarks are the property of their respective owners. The information presented is subject to change

without notice. Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained

herein.

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Introduction

Thank you for choosing an Alcatel-Lucent Enterprise phone.

This document describes the services offered by the ALE M8 DeskPhone connected to a SIP server.

ALE M8 DeskPhone

The phone described in this document is supported on different SIP servers, and some features described in this

document depend on the SIP server to which the phone is connected. If more information about system

compatibility or about the level of features for a given SIP server is needed, please contact your system

administrator.

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The main features of the phone are listed as follows:

Features

M8 DeskPhone

Multiple accounts

5-inch color screen

Adjustable screen brightness

Adjustable phone angle

HD handset

RJ9 headset

USB headset

Bluetooth hedset

2.4G & 5G Wi-Fi

Dual 1000 Mbps Ethernet ports (POE)

Add-on module EM20

Add-on module EM200

External power supply

Wall-mounted

Switching among multiple audio modes

Local 12-party conference

IP Call

Web management

OpenVPN

Easy Device Management (EDM) / Easy Deployment Server (EDS)

The labels and icons presented in this document are not contractually binding and may be modified without prior

warning.

 
 
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Getting started 8 
2.1 Installing the foot 8 
2.2 Connecting your desk phone 9 
2.3 Installing a wired handset 9 
Getting to know your desk phone 10 
Using your desk phone 17 
1.1 Events 17 
1.2 Phone status 17 
2.1 Configuring the programmable keys for an account 18 
2.2 Defining the default SIP Account 18 
3.1 Opening the dialer 19 
3.2 Dialing the phone number 19 
3.3 Calling by name 20 
3.4 Calling from the call log 20 
3.5 Calling using your personal directory 20 
3.6 Calling using Speed Dial key 21 
3.7 Making a peer to peer SIP call 21 
6.1 Redial list 22 
7.1 Contacts 22 
7.2 Contacts management 23 
7.3 Calling your contact 24 
7.4 Creating a new contact 24 
7.5 Creating a new group 25 
7.6 Modifying a contact 25 
7.7 Deleting a contact 25 
7.8 Deleting all contacts 25 
7.9 Deleting a group in the local directory 26 
7.10Deleting all groups in the local directory 26 
7.11Importing contacts from your mobile phone via Bluetooth® 26 
8.1 Calling a contact 28 

 
 
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8.2 Displaying missed calls only 28 
8.3 Deleting the call log of a contact 29 
8.4 Clearing the call log 29 
9.1 Creating a Speed Dial key 29 
9.2 Making a call using speed dial 29 
16.1Locking your desk phone 32 
16.2Unlocking your desk phone 32 
16.3Activating or deactivating the automatic keypad lock 32 
23.1Transferring a call to another contact on hold 35 
23.2Transferring your call to another contact 35 
23.3Blind transfer 35 
24.1End conference 36 
24.2Leaving your two contacts talking together after the conference 36 
25.1End conference 37 
33.1Set a paging key 40 
33.2Set a paging group 40 
33.3Receive multicast paging 41 
33.4Manage a paging call 41 
Doing more with your desk phone 42 
1.1 Installation 42 
1.2 Using your phone as an audio hub 45 

 
 
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4.1 Configuring the wireless network 47 
4.2 Managing wireless networks 48 
5.1 Log on to Hot Desking 49 
5.2 Log off from Hot Desking 50 
Customizing your desk phone 51 
1.1 Selecting the ringing 51 
1.2 Adjusting the ringing volume 51 
1.3 Configuring the ring mode 51 
1.4 Configuring the beep mode 52 
1.5 Configuring the seat mode 52 
8.1 Creating a programmable key 54 
8.2 Deleting a programmable key 54 
8.3 Types of supported programmable keys 55 
12.1Installing a Bluetooth® device 57 
12.2List connected devices 58 
12.3Removing a Bluetooth® accessory (headset, handset, etc.) 58 
12.4Removing all Bluetooth® accessories 59 
12.5Edit the name of your desk phone 59 
Contacting your administrator (technical support) 60 
3.1 Default password 60 
3.2 Advanced Settings 61 
3.3 Web Based Management (WBM) 61 
Accessories 63 
Technical specifications 64 
Ordering information 65 
Guarantee and clauses 66 
 

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1 Getting started

1.1 Packaging list

Desk phone

Handset

Phone stand

Handset cord

Ethernet cable

Safety manual and

quick user guide

1.2 Installing your desk phone

1.2.1 Installing the foot

Clip the foot into its compartment behind the phone. Your desk phone provides a 2-degree foot. Depending on the

way you insert the foot into the phone, your desk phone will have a different angle: 55°or 40°. The angle noted

on the top of the foot (facing up) corresponds to the angle that the phone will have after having instert the foot.

To unclip the foot, pull it straight back until it separates from the phone.



40°/55°

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1.2.2 Connecting your desk phone

Firstly, connect the handset cord to the lower notch ④if it is not correctly connected (your phone is usually

provided with the handset cord connected).

If your desk phone is not correctly configured, you can connect it to the network ①(②is used to connect to your

PC). If your desk phone is not powered by PoE (Power over Ethernet), you have to connect the phone to the external

power supply which supports USB-C connector ③.

The power adapter is sold separately. For more information, contact your administrator.

1.2.3 Installing a wired handset

By default, your handset cord is correctly connected to the phone. If you have to replace it:

•Please refer to the previous section, then plug-in the wired handset to the appropriate connector.

•Make sure you position and fix the cord correctly in the compartment intended for that purpose.

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2 Getting to know your desk phone

2.1 Introduction of the M8 DeskPhone

The M8 DeskPhone is a newly added model in the Alcatel-Lucent Enterprise Myriad series of desk phones. With its

color display, 9 programmable line keys with LED and 1 page navigation key, the desk phone delivers excellent

user experience and optimum calling effect. The M8 DeskPhone is compatible with remote working VPN. In this

way, it is perfect for use at your office in your enterprise or at home (remote working).

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2.2 Main screen

The main screen, composed of 4 pages, displays all the information about programmable keys, such as the

registered SIP account and speed dial.

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