Alcatel-Lucent Enterprise H2P User manual

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From Bicom Systems Wiki

Contents

1 Introduction

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2 Requirements

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2.1 Identifying Phone Model

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2.2 Phone Firmware

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2.3 DHCP Server

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2.4 PBXware Version

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3 Installation

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3.1 Power Adapter

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3.2 Power over Ethernet (PoE)

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3.3 Find the Phone's IP Address

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3.4 Reset to Factory Settings

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4 Registering Phone

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4.1 Manual Configuration

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4.2 Auto Provisioning

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5 Additional Configuration Template

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Introduction

This configuration guide is written as a general guide on how to configure the Alcatel-Lucent

Enterprise H2P phone model to work with PBXware 5.3.9 and 6.4.

Requirements

Identifying Phone Model

To start and successfully complete the registration of your Alcatel-Lucent Enterprise phone, you

need to know which phone model to set up.

On the back of each Alcatel-Lucent Enterprise phone, there is model information that you should

check. Although various phone models can have exactly the same requirements and installation

procedures, phone models can also have significantly different requirements and installation

procedures, so that is why it is important to know the model you own which results in you

setting up the device successfully.

Phone Firmware

Make sure that your phone is loaded with appropriate firmware version, 2.10.00.0001060.

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To find out the firmware version of the Alcatel-Lucent Enterprise phone model, open a new

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browser window and enter the phone's IP address in order to access the phone's web

administration interface login screen. Example: http://192.168.1.22.

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note that the factory default login details are as follows: username is admin and password is

123456.

DHCP Server

Fully configured and operational DHCP server.

PBXware Version

PBXware version 5.3.9

In order to find out the PBXware version:

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Navigate to Settings: About.

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On the top of About page, you may see a code similar to this one PBXware Edition: Multi-

Tenant Release: 5.3.9.0 (41a4f0e6) Running: 13.23.1-gc-2e09fa3d, Proxy v5.3.9

(231c5f3), API: 5.3, libmemcached version: 1.0.18, where Release denotes the current

version of your PBXware.

Installation

This section describes how to install and connect the phone to the electrical power and data

network as well as how to apply factory settings.

The following topics are covered:

Power Adapter

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Power over Ethernet (PoE)

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Factory Settings

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Power Adapter

Connect the Network and Power

Connect the DC plug on the power adapter to the DC port on the phone and connect the other

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end of the power adapter into an electrical power outlet.

Connect the Ethernet cable between the Internet port on the phone and the network port on a

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router or switch to access LAN.

NOTE: If you are using Power over Ethernet (PoE), you do not need to connect the AC adapter.

Make sure that the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Power over Ethernet (PoE)

Connect the Network (only)

Using a regular Ethernet cable, your phone can be powered from a Power over Ethernet (PoE)

compliant router or switch.

Connect the Ethernet cable between the Internet port on the phone and an available port on

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the in-line power router or switch.

NOTE: If you are using Power over Ethernet (PoE), you do not need to connect the AC adapter.

Make sure the Ethernet cable and router or switch is Power over Ethernet (PoE) compliant.

Find the Phone's IP Address

Find out your Alcatel-Lucent Enterprise phone's IP Address.

Press the down navigation key on your phone.

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The IP address will be shown on the display.

Reset to Factory Settings

This step is not required for brand new out-of-the-box phones, however, if the phone has been

already used then it is a must.

Open a new browser window and enter your phone's IP address in order to access the phone's

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web administration interface login screen. Example: http://192.168.1.22.

■

note that the factory default login details are as follows: username is admin and password is

123456.

Click the Configurations tab.

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Click the Reset Phone section.

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Click Reset in order to reset the phone to factory settings. The phone will reset to factory

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settings and reboot.

Wait some time for a device to reboot.

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NOTE: Do not unplug or remove power to the phone while it is updating firmware and

configuration.

Registering Phone

This section describes how to identify the Alcatel-Lucent Enterprise phone model, requirements

that must be met, and how to register the phone using manual configuration or auto-

provisioning.

The following topics are covered:

Manual Configuration

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Auto Provisioning

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Manual Configuration

This section describes how to set the UAD settings, create a PBXware Extension and register

the phone.

The following topics are covered:

UAD Settings

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Creating an Extension

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Registering a Phone

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UAD Settings

UAD settings

Open a new browser window and enter the IP address in order to access the PBXware's web

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administration login screen. Example: http://192.168.1.10.

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UAD settings

Navigate to Settings: UAD.

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Make sure Alcatel-Lucent Enterprise H2P UAD is enabled. To check the UAD status, click the

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Edit icon corresponding to your Alcatel-Lucent Enterprise phone.

Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.

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Click the Save button to save changes.

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Creating an Extension

Creating Extension

Add an Extension

Navigate to Extensions. Click Add Extension.

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The standard options window will be shown below.

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Select the Alcatel-Lucent Enterprise phone model from the UAD select box.

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Select Location: Local or Remote.

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Local is for all Extensions registered on the LAN and Remote is for all Extensions

registered from remote networks, WAN, Internet etc.

Click the Next step button.

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Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Name

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Enter a name for the Extension being created. Example: John Smith.

E-mail

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Enter the e-mail address associated with this Extension. This e-mail address will receive

all system notification messages. Example: [email protected]

Department

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Department to which Extension belongs. Example: Sales.

Click the Save button.

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Registering a Phone

This section describes how to register the Alcatel-Lucent Enterprise phone using Hostname or

IP Address.

Hostname or IP Address

Open a new browser window and enter your phone IP address in order to access the phone's

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web administration interface login screen. Example: http://192.168.1.22

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note that the factory default login details are as follows: username is admin and password is

123456.

Click Line.

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Enter or set the following details into the respective fields.

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REQUIRED FIELDS:

Activate

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Make sure the checkbox is checked.

Username

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PBXware Extension number. Example 1003.

Authentication User

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PBXware Extension number. Example 1003.

Display Name

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Usually the same number as the Authentication User.

Authentication Password

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The Secret of the Extension as received in the e-mail associated with this extension.

Example: _%Z4M3*Ts9y7. A password is generated automatically for each newly created

Extension.

SIP Server

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Enter the Hostname or IP Address of PBXware.

- Example of a Hostname: voip.bicomsystems.com

- Example of an IP Address: 192.168.1.10

Click the Confirm button at the bottom of the page.

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If everything is done as described above, you should have successfully registered your phone

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to PBXware.

Dial *123 to verify the registration.

Auto Provisioning

This section describes how to set UAD settings, create a PBXware Extension and register the

phone using DHCP or Static IP address.

The following topics are covered:

UAD Settings

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Creating an Extension

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Registering a Phone

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UAD Settings

UAD settings

Open a new browser window and enter the IP address in order to access the PBXware's web

■

administration login screen. Example: http://192.168.1.10.

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UAD settings

Navigate to Settings: UAD.

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Make sure Alcatel-Lucent Enterprise H2P UAD is enabled. To check the UAD status, click the

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Edit icon corresponding to your Alcatel-Lucent Enterprise phone.

Make sure Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.

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Click Save to save changes.

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Creating an Extension

Creating Extension

Add Extension

Navigate to Extensions. Click Add Extension.

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The standard options window will be shown below.

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Select Alcatel-Lucent Enterprise phone model from the UAD select box.

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Select Location: Local or Remote.

■

Local is for all Extensions registered on the LAN and Remote is for all Extensions

registered from remote networks, WAN, Internet etc.

Click the Next step button.

■

Extension values

Enter values into the required field text boxes.

REQUIRED FIELDS:

Name

■

Enter a name for the Extension being created. Example: John Smith.

E-mail

■

Enter the e-mail address associated with this Extension. This e-mail address will receive

all system notification messages. Example: [email protected]

Auto Provisioning

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Set to Yes.

MAC Address

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Enter the Alcatel-Lucent Enterprise phone's MAC address. Example: 001565FF1536. The

MAC address can be found at the back of the phone.

Click Save.

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Registering a Phone

This section describes how to register the Alcatel-Lucent Enterprise phone using TFTP, or

HTTP & HTTPS.

TFTP & HTTP & HTTPS

Open a new browser window and enter your phone's IP address, e.g. http://192.168.1.22.

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Enter username and password and press Confirm. NOTE: The factory default login details

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are as follows: username is admin and password is 123456.

Click Auto Provision in the navigation tab.

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Enter Auto Provisioning username and password into the Authentication Name and

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Authentication Password fields.

Make sure the Download CommonConfig enabled check box is NOT checked.

Click Static Provisioning Server.

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Choose which Protocol Type you intend to use: HTTP, HTTPS, or Trivial FTP. NOTE: Our

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recommendation is to use HTTP.

If you choose to use HTTP or HTTPS Protocol Type, enter Hostname or IP

Address, then followed by /prov.

Example of a Hostname using HTTP: http://abc.bicomsystems.com/prov

Example of a Hostname using HTTPS: https://abc.bicomsystems.com/prov

Example of an IP Address using HTTP: http://92.168.1.10/prov

Example of an IP Address USING HTTPS: https://192.168.1.10/prov

If you choose to use TFTP Protocol Type, enter Hostname or IP Address.

Example of a Hostname: tftp://voip.bicomsystems.com

Example of an IP Address: tftp://192.168.1.10

Make sure that the Update Mode is set to Update After Reboot.

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Click Apply.

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Click Autoprovision Now.

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A pop-up window will show up, click OK to confirm.

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You will have to wait a couple of seconds for the configuration to be updated. NOTE: Do not

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power off your phone.

The auto-provisioning process will start during the phone's reboot process. The phone will pick

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up an appropriate configuration file from PBXware. If everything is done as described above,

you should have successfully registered your phone to PBXware.

Dial *123 to verify registration.

Additional Configuration Template

If you want to include some additional UAD configuration for Alcatel-Lucent Enterprise H2P,

just add fields to User Agent General Auto Provisioning Template in Settings -> UAD ->

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