Agilent Technologies CrossLab CS User manual

Agilent CrossLab CS PC Connection

User Manual

Notices

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storage and retrieval or translation into a

foreign language) without prior agreement and

written consent from Agilent Technologies,

Inc. as governed by United States and

international copyright laws.

Manual Part Number

G6691-90006

Edition

Second edition, July 2021

Printed in China

Agilent Technologies, Inc.

412 Ying Lun Road

Waigoaqiao Free Trade Zone

Shanghai 200131 P.R.China

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changed, without notice, in future editions.

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contained herein, including but not limited to

the implied warranties of merchantability and

fitness for a particular purpose. Agilent shall

not be liable for errors or for incidental or

consequential damages in connection with

the furnishing, use, or performance of this

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herein. Should Agilent and the user have a

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that conflict with these terms, the warranty

terms in the separate agreement

shall control.

Technology Licenses

The hardware and/or software described in

this document are furnished under a license

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Items) and DFARS 227.7202-3 (Rights in

Commercial Computer Software or Computer

Software Documentation).

Safety Notices

CAUTION

A CAUTION notice denotes a

hazard. It calls attention to an

operating procedure, practice, or the

like that, if not correctly performed

or adhered to, could result in

damage to the product or loss of

important data. Do not proceed

beyond a CAUTION notice until the

indicated conditions are fully

understood and met.

WARNING

A WARNING notice denotes a

hazard. It calls attention to an

operating procedure, practice, or the

like that, if not correctly performed

or adhered to, could result in

personal injury or death. Do not

proceed beyond a WARNING notice

until the indicated conditions are

fully understood and met.

Agilent CrossLab CS PC Connection User Manual 3

Agilent CrossLab CS PC Connection

Introduction 4

Red Cargo Online Access 5

Install the Red Cargo Agent and USB Driver 8

Connect a CrossLab CS device to Red Cargo 11

Retrieve the Certificate of Calibration and Certificate of Calibration Addendum 18

Firmware Upgrade 21

Stream the Real-Time Data 32

Agilent CrossLab CS PC Connection

Introduction

4 Agilent CrossLab CS PC Connection User Manual

Introduction

Overview

This manual provides instructions on several common tasks involving Agilent CrossLab CS

devices. These tasks include downloading a digital Certificate of Calibration (CoC), updating the

firmware of a CrossLab CS device, and connecting a CrossLab CS device to the Red Cargo

web platform.

For more information about Agilent CrossLab CS devices, please refer to their respective

operating instructions.

For system assistance, or to offer suggestions, contact the Agilent Technologies, Inc. Support at

[email protected].

System requirements

•To access the Red Cargo web platform, Agilent recommends the latest available version of

the Internet Explorer web browser.

•For the Red Cargo software to communicate with the CrossLab CS device through USB

connectivity, Windows 10, 32-bit or 64-bit, is required.

•To view the Certificates of Calibration that are downloaded from the Red Cargo website,

Adobe Reader is required.

•To stream data from a CrossLab CS device to a computer, third party terminal emulation

software, such as PuTTY or HyperTerminal, is required.

Agilent CrossLab CS PC Connection User Manual 5

Agilent CrossLab CS PC Connection

Red Cargo Online Access

performing a firmware upgrade.

Once a Red Cargo account is registered, the username or email address may be updated

as needed.

NOTE For a Red Cargo account to be approved, a valid email address must be provided.

To register a new account or update an existing account

1Use a web browser to open https://redcargo.azurewebsites.net/

2To open the Access product features page, click on the CrossLab CS customer icon.

3Enter the Product Model Number, Product Serial Number and Product Key of the cartridge,

and click Validate. (See To download the CoC and CoC Addendum on page 19).

4Enter the user's First Name, Last Name, and Email Address. A valid email address is required

to receive notification of the account approval status. Click Register (See Figure 1on page 6)

5When the account is approved, an email will be sent to the user-provided email address.

6To update the ownership information of a cartridge already associated with a Red Cargo

account, enter the cartridge’s serial number with a new name and email address, then click

Update. (See Figure 1on page 6).

7If an account update is required, enter the new First Name, Last Name, and Email Address and

click Register.

Agilent CrossLab CS PC Connection

6 Agilent CrossLab CS PC Connection User Manual

Figure 1. The Access product features page.

Agilent CrossLab CS PC Connection User Manual 7

Agilent CrossLab CS PC Connection

Sign into to your Red Cargo Account

1Using a web browser, go to https://redcargo.azurewebsites.net.

2Click Start Connect (see Figure 2).

3Enter your Username and Password.

4Click Sign In.

Figure 2. The Red Cargo sign in window.

Agilent CrossLab CS PC Connection

Install the Red Cargo Agent and USB Driver

8 Agilent CrossLab CS PC Connection User Manual

Install the Red Cargo Agent and USB Driver

To use the CrossLab CS device with the online features provided by Red Cargo, the Red Cargo

Agent and the USB Driver must be downloaded and installed. The USB Driver allows a PC to

connect to the CrossLab CS device and the Red Cargo Agent allows the driver to communicate

with the web based interface.

To install the Red Cargo Agent and USB Driver:

1Sign into your Red Cargo account, (see Sign into to your Red Cargo Account). If the Red

Cargo Agent and Driver have not been installed, or if either is out of date, the information bar

will display a prompt to download the agent.

2If a download prompt does not appear, the agent can be downloaded directly from

https://redcargocloud.blob.core.windows.net/public/Red%2

0Cargo%20Agent%20and%20Driver%20Setup.exe.

3Run Red Cargo Agent and Driver Setup.exe.

4From the Welcome page, click Next to proceed with the installation. (To terminate the

installation, click Cancel. Installation can be canceled at any point in the process.)

Agilent CrossLab CS PC Connection User Manual 9

Agilent CrossLab CS PC Connection

Install the Red Cargo Agent and USB Driver

5In the Custom Setup page, select USB Driver (Required for CrossLab CS user), and click Next.

6Click Install.

Agilent CrossLab CS PC Connection

Install the Red Cargo Agent and USB Driver

10 Agilent CrossLab CS PC Connection User Manual

A command prompt window will appear, and the USB driver will be installed. The command

prompt window will close once the installation of the USB driver is complete.

7Once the installation is complete, click Finish.

8Refresh the browser after installation of the Red Cargo Agent.

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