ZyXEL Communications Prestige 941 User manual

Prestige 941

Cable Modem

User's Guide

Version 2.37

Jan. 2000

Prestige 941 Cable Modem

Prestige 941

Cable Modem

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval

system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic,

optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL

Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.

Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the

right to make changes in any products described herein without notice. This publication is subject to change without

notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of their

respective owners.

Prestige 941 Cable Modem

iii

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or

workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of

purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its

discretion, repair or replace the defective products or components without charge for either parts or labor, and to

whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any

replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely

at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged

by an act of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in

lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a

particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of

character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your

Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the

unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will

be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or

replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories

only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of

the return shipment. This warranty gives you specific legal rights, and you may also have other rights that vary from

state to state

Prestige 941 Cable Modem

Table of Contents v

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL

Communications Corporation offices worldwide, in one of the following ways:

Method

Location

E-MAIL –Support/ Sales Telephone/Fax Web Site/ FTP Site Regular Mail

[email protected]

[email protected] +886-3-578-3942 www.zyxel.com

www.europe.zyxel.com

Worldwide

[email protected] +886-3-578-2439 ftp.europe.zyxel.com

ZyXEL

Communications

Corp., 6 Innovation

RoadII,Science-

Based Industrial Park,

HsinChu, Taiwan 300,

R.O.C.

su[email protected] +1-714-632-0882

800-255-4101 www.zyxel.comNorth

America [email protected] +1-714-632-0858 ftp.zyxel.com

ZyXEL

Communications Inc.,

1650 Miraloma

Avenue, Placentia,

CA 92870, U.S.A.

[email protected] +45-3955-0700 www.zyxel.dkScandinavia

(Denmark) [email protected] +45-3955-0707 ftp.zyxel.dk

ZyXEL

Communications A/S,

Columbusvej 5, 2860

Soeborg, Denmark.

[email protected] +43-1-4948677-0www.zyxel.atAustria [email protected] +43-1-4948678 ftp.zyxel.at

ZyXEL

Communications

Services GmbH.

Thaliastrasse

125a/2/2/4

A-1160 Vienna,

Austria

[email protected]e49-2405-6909-0www.zyxel.deGermany [email protected] 49-2405-6909-99

ZyXEL Deutschland

GmbH.

Adenauerstr. 20/A4

D-52146 Wuerselen

Germany

Prestige 941 Cable Modem

Table of Contents vii

Table of Contents

1.1 Prestige 941 Cable Modem....................................................................................1-1

1.2 Overview of Cable Data System Operation .............................................................1-1

1.3 Key Features of Prestige 941 Cable Modem ...........................................................1-2

1.4 Internet Access Applications for Prestige 941 ..........................................................1-3

1.5 Product Specifications ...........................................................................................1-5

2.1 Front Panel LEDs and Back Panel Ports.................................................................2-1

2.1.1 Front Panel LEDs .................................................................................................................................2-1

2.2 Prestige 941 Rear Panel and Connections ..............................................................2-2

2.3 Initializing the Cable Modem..................................................................................2-2

2.4 Configuration Overview .........................................................................................2-4

2.5 Additional Installation Requirements.......................................................................2-4

2.6 Stacking ZyXEL Cable Modems .............................................................................2-4

2.7 Power On Your Prestige.........................................................................................2-5

3.1 Problems Starting Up the Prestige..........................................................................2-6

3.2 Problems with the Coaxial Cable............................................................................2-6

3.3 Problems with the LAN Interface ............................................................................2-7

Prestige 941 Cable Modem

viii Preface

Preface

Congratulations on your purchase of the Prestige 941 Cable Modem.

This preface introduces you to your cable modem and discusses the user’s guide and conventions. It also

provides information on other related documentation.

About Your Cable Modem

The Prestige 941 cable modem connects your 10/100Mbps LAN to the Internet through your television

cable. Your P941 is primarily a bridge device. Your Prestige 941 is easy to install. Once you have installed

it, your cable operator will configure it. You have to just plug and play.

About This User's Guide

This manual is designed to give you an overview of your Prestige 941 Cable Modem. You can just connect

your cable modem using the instructions given in chapter two, then plug, and play. For details about P941

with routing capabilities, please refer to P941 Routing Cable Modem User's Guide.

Syntax Conventions

•For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in

other words” throughout this manual.

•The Prestige 941 will also be referred to as the Prestige or the P941 in this manual.

Related Documentation

ØSupporting Disk

More detailed information about the Prestige and examples of its use can be found in the Supporting Disk.

ØPacking List Card

You should have a Packing List Card that lists all items that should have come with your Prestige.

ØZyXEL Web Page and FTP Server Site

You can access release notes for firmware upgrades and other information at ZyXEL web pages and FTP

server sites. Refer to the Customer Support page in this User’s Guide for more information.

Prestige 941 Cable Modem

Preface ix

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