ZACO A11s Pro User manual
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A11s Pro
Robot Vacuum Cleaner and mop
User Manual
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ZACO Customer Service
Customer Service Number
00800-42377961 (European Free Call)
0209-513038-38 (Direct Line – DE)
Dear Customer,
Thank you for purchasing ZACO A11s Pro robot vacuum cleaner!
You are now part of the ZACO Family! You‘ve joined the millions of
people who clean with ZACO.
Please take a few moments to read this manual and get acquainted
with your robot, to get the best performance from your robot.
lf you have any problem, please don‘t worry, please contact our
customer service first or visit our website at www.zaco.eu for more
information.
ZACO Customer Service
Robovox Distributions GmbH
Hamburger Straße 11 | 45889 Gelsenkirchen | Germany
Social Media
RobovoxZACO zaco_robot ZACO Robot
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Safety Instructions 4
Use Instructions 4
Battery and charging 6
Environmental Implications 6
Battery Removal 7
Product Overview 8
Box contents 8
Introduction of Robot and Accessories 9
Dustbin 10
2in1 Water tank 10
Mop plate 10
Charging station 11
Status of the robot 11
How to use 12
Charging station Installation 12
Install dustbin 13
Installation of clean water tank and mop 14
Operation 15
APP Download 19
Maintenance 20
Dustbin 20
2in1 Water tank 21
Main Brush & Side Brush 22
Troubleshooting 25
Product Specification 28
Frequency Band 29
EU Decleration of Conformity 29
Contents
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1. Never aim the laser at other people.
2. Never look directly at the laser or reflected beam.
3. Always switch the robot vacuum off during any maintenance tasks.
4. Modifications (changes) or attempts to repair the robot vacuum cleaner
or the navigation sensor are strictly prohibited and may result in hazardous
exposure and loss of warranty.
1. The product is for home use only. Please do not use it in outdoor, non-floor,
or commercial / industrial environments. This can impact the warranty.
2. This product may not be used by people with physical, sensory, or intellectual
disabilities and people without relevant experience and knowledge (including
children), unless there is an adult present to ensure that they can use this
product safely.
3. Please do not allow children to play with the robot as a toy. When the robot is in
operation, please make sure children and pets are as far away from the product
as possible.
4. If the power cable is broken, it must be replaced by the manufacturer or
maintenance department.
5. Please do not put children or pets or any objects on the robot at any time.
6. Please make sure the cleaning brush remains inaccessible to children.
7. Please do not use the laser cover as a handle to lift the robot.
Safety Instructions
Use Instructions
WARNING
The Navigation Sensor contains a Class 1 rotating laser
per IEC/EN 60825-1 during all procedures of operation.
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8. Please do not use the product in a suspended environment (such as double
floors, open balconies, or tops of furniture) without protective rails or barriers.
9. Please do not use the product when the ambient temperature is higher than
35°C or lower than 0°C or when the floor has any liquid or dope on it.
10. Please do not use the robot to clean any object on fire.
11. Before use, please remove or tidy all wires on the floor to avoid dragging
during operation.
12. Please remove fragile objects and sundries on the floor (such as vases,
plastic bags, etc.) to avoid damaging the precious articles due to obstruction
or mild collision during operation.
13. Please do not use the mopping mode on carpet. When cleaning the floor,
please set up virtual walls or no-go areas around the carpeted area.
14. Please ensure the robot does not suck up rigid or sharp objects
(e.g. decoration wastes, glasses, iron nails, etc.)
15. Please clean and maintain the robot and the charging station when the
power is off.
16. Please do not put the robot upside down on the floor.
17. Please follow the product manual or quick guide to use the product.
In case of any loss due to improper use, the user shall take the consequences
on his / her own.
18. Before transportation, please make sure the robot is switched off.
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1. Do not use any third-party battery or power cable.
2. Do not disassemble, repair, or refit the battery or charging station yourself.
3. Do not put the charging base near heat sources (radiators, etc.).
4. Before scrapping the robot, turn the power off and remove the battery.
5. If the product is to be stored for a long time, charge it fully and store in a
dry area in the shade.
6. It is recommended to charge it at least once every 3 months to avoid
battery damage.
The chemicals contained in the built-in lithium-ion battery may pollute the environment.
Before scrapping remove the battery and dispose of responsibly and carefully according
to local rules and regulations.
Battery and charging
Environmental Implications
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1. Run the robot until the battery is too low to work.
2. Switch off.
3. Remove the bottom shell of the robotic vacuum cleaner.
4. Press the buckle to pull out the connector plug and remove the battery.
Battery Removal
The instructions below apply only when storing the robotic vacuum
cleaner. It is not for routine operations:
Note
1. Please remove the entire the battery pack as a whole and avoid damaging
its shell in case of short circuits or hazardous substance leakage.
2. If the battery leaks and the user is accidentally exposed to it, please rinse
with a large amount of water immediately and seek medical advice.
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Product Overview
Box contents
Robot
Dustbin
Mop Plate
User manual
Charging Station
Main Brush
Mop 2x
Power cable
2in1 Water Tank
Side Brush
Cleaning tool
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Product Overview
Introduction of Robot and Accessories
Visual identity
sensor
Cliff sensor
Power button on / off
Charging contact
Home button
Right wheel
IR-edge sensor
Water tank
Collision sensor
Front wheel
Side brush
Left wheel
Main brush
Brush cover
Boundary sensor
Water tank
release button
3D ToF sensor
Indicator
Laser radar
Water tank
mopping pole piece
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Product Overview
Dustbin
2in1 Water tank
Mop plate
Button
Button
Support clip
Filter
Filter
Buckle
Velcro
Mop
Filling nozzle
Table of contents
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