Yealink WP52P User manual

Vox Centrex Yealink WP52P DECT User Guide

Author: Dale Ellwood

Department: Vox Telecom R&D

Date: September 2014

TABLE OF CONTENTS

Handset Description ……………………………………………

Page 2

Keypad Lock ………………………………………………………

Page 5

Directory ……………………………………………………………

Page 5

Adding an Entry …………………………………………. Page 5

Edit or Delete an Entry ………………………………..

Page 5

Black List ……………………………………………………

Page 5

Dialling from Directory ………………………………….

Page 6

Making a Call ………………………………………………………

Page 6

Placing call on Hold …………………………………………….

Page 6

Making 2nd Call ……………………………………………. Page 6

Answering a call ………………………………………………….

Page 6

Denying an Incoming Call ………………………………

Page 7

Call History ………………………………………………………….

Page 7

Do Not Disturb (DND) …………………………………………….

Page 7

Call Pick Up …………………………………………………………

Page 7

Call Forwarding ……………………………………………………

Page 7

Call Waiting …………………………………………………………

Page 8

Call Transfer ………………………………………………………. Page 8

Blind Transfer ……………..………………………………

Page 8

Announced Transfer ……………………………………. Page 8 3

Way Conference ………………………………………………… Page 9

Call Pick Up …………………………………………………………. Page 9

Voicemail ……………………………………………………………. Page 10

Customer Self-Care ……………………………………………… Page 11

Created By Dale Ellwood 1Vox_Yealink_WP52_DECT_V2

Handset

Created By Dale Ellwood 2Vox_Yealink_WP52_DECT_V2

Created By Dale Ellwood 3Vox_Yealink_WP52_DECT_V2

Icon Instructions

Created By Dale Ellwood 4Vox_Yealink_WP52_DECT_V2

Keypad Lock

To lock the keypad:

Long Press the #key



The icon will be displayed on the top right corner of the idle screen.

To unlock the keypad:

Long Press the #key

Directory

Adding an entry

Press 

Select 



Select Local Dir

Press Options, New Contact, OK

Enter the details for Name, Number and Mobile



Press Save

Note: Use the key to select between numeric and upper/lower case

alphanumericmodes.Use the X button to delete an entry.

Use the to makea space when the input methodis not 123.

Edit an entry

Press 

Select 



Select Local Dir

Press or to highlight the desired entry



Press Options, Edit, OK



Edit the values



Press Save

Delete an entry

Press 

Select 



Select Local Dir

Press or to highlight the desired entry



Press Options, Delete



Press OK

Created By Dale Ellwood 5Vox_Yealink_WP52_DECT_V2

Dialling from the Directory

Enter the directory



Press or to highlight the desired entry

Press or to highlight the desired number

Press 

You can search the contacts by entering in the 1st few letters of the

desired contact name.

Making a call

To make a phone call:

Dial the required number and press 

Press the button, the icon will be showed inthe idle screen.



You can also dial the number first, and then choose the method you

will use to speak to the other party.

Placing a Call on Hold

While on an active call, press the Options button.



Scroll to Hold and press OK



To retrieve the held call press Resume

To active a 2nd call:

While on an active call



Press the Ext.Call key.

Dial the number and press .



Toggle between held calls by pressing SWAP or use the navigation

Up/Down button

Answering a call

Answering an incoming call

If you are not on an active call, press , or Accept

Note: Duringthe conversation, you can alternate between Headset, Handset and

Speakerphone by pressing the correspondingbuttons or pickingup the handset.

Created By Dale Ellwood 6Vox_Yealink_WP52_DECT_V2

Denying an incoming call

Press the button to reject an incoming call and send it directly to

your voicemail.

Call History

To access the handset call logs

Press History

Use the navigation Up/Down button to scroll between, All Calls,

Outgoing Calls,Missed Calls or Accepted Calls.



Use the navigation Up/Down key to scroll between the entries in each log.

Press to dial the number



Press Options to add it to the phone book and other options.



Press View to view additional details about the call.

DND (Do Not Disturb)

Note: All calls will be directed to your voicemail when DND is active.

Press 

Select 



Highlight Do Not Disturb



Press OK

Select the line and Press OK

Use the navigation key to select Enable

Press OK

The icon will be displayed on the screen.



To deactivate DND follow the steps above and select Disable

Call Forwarding

This feature allows you to forward an incoming call to another phone number e.g.

anther extension, a group or an external number. When call forwarding is active

the display showed the icon.

The following call forwarding events can be configured:

Always: All incoming calls are immediately forwarded.



Busy: Incoming calls are forwarded when the phone is busy. (Note; for

this feature to work, Call Waiting must be deactivated on the handset)



No Answer: Incoming calls are forwarded when the phone is

not answered after a specific period.

Created By Dale Ellwood 7Vox_Yealink_WP52_DECT_V2

To configure Call Forwarding

Press 

Select 



Highlight Call Forward

Press OK

Select the forward type required and press OK

Use the navigation key to select Enable

Scroll down and enter the destination number.

Press Save



To deactivate the forward, follow the steps above and select Disable.

Note: By default all callswill divert to your voicemail if not answered after a

specific time.

Call Waiting

This call feature allows your phone to accept other incoming calls to an extension

already in an active call.

To enable/disable Call Waiting:

Press 

Select 



Highlight Call Waiting



Press OK

Use the navigation key to Enable/Disable and Enable/Disable the tone.

Call Transfer

Blind Transfer

Press the Options button during the active conversation



Use the navigation key to select Blind Transfer

Press OK

Dial the extension or telephone number and press Transfer

Announced Transfer

Press the Options button during the active conversation



Use the navigation key to select Transfer

Press OK

Dial the extension or telephone number and press 



Announce the call and press Transfer

Created By Dale Ellwood 8Vox_Yealink_WP52_DECT_V2

3-way Conference

To establish a conference:

Press the Options button during the active conversation



Use the navigation key to select Conference

Dial the 3rd party number and press Conf

When the call is answered, press the Conf button.

Hang up to disconnect all parties.

Call Pick Up

To answer a call ringing at another extension in the same pickup

group, dial *78.



To answer a call ringing at another extension not in the same

pickup group, dial *78 + extension number.

Created By Dale Ellwood 9Vox_Yealink_WP52_DECT_V2

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