WHITEBOX WB-G604 User manual

UM-NVR-2020-09

User Manual

Network Video Recorder

WhiteBox – Surveillance your way

UM-NVR-2020-09

User Manual – Network Video Recorder

About this Manual

This Manual is applicable to Network Video Recorder (NVR).

The Manual includes instructions for using and managing the product. Pictures, charts, images and

all other information hereinafter are for description and explanation only. The information

contained in the Manual is subject to change, without notice, due to firmware updates or other

reasons. Please find the latest version in the company website.

Please use this user manual under the guidance of professionals.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,

AND OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE,

AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL OUR COMPANY, ITS DIRECTORS,

OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,

INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN

CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY

AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL

OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER

ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY

WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS

THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS

USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN

YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE

CONFORMS THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS

PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

User Manual – Network Video Recorder

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to

cause harmful interference in which case the user will be required to correct the interference at his

own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and

comply therefore with the applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of

as unsorted municipal waste in the European Union. For proper recycling, return this

product to your local supplier upon the purchase of equivalent new equipment, or

dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed

of as unsorted municipal waste in the European Union. See the product documentation

for specific battery information. The battery is marked with this symbol, which may

include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return

the battery to your supplier or to a designated collection point. For more information see:

www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

User Manual – Network Video Recorder

Applicable Models

This manual is applicable to the models listed in the following table.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Series

Model

WB-G6xx

WB-G604

WB-G608

WB-G616

Symbol

Description

Provides additional information to emphasize or supplement

important points of the main text.

Indicates a potentially hazardous situation, which if not avoided,

could result in equipment damage, data loss, performance

degradation, or unexpected results.

Indicates a hazard with a high level of risk, which if not avoided, will

result in death or serious injury.

User Manual – Network Video Recorder

Safety Instructions

⚫Proper configuration of all passwords and other security settings is the responsibility of the

installer and/or end-user.

⚫In the use of the product, you must be in strict compliance with the electrical safety

regulations of the nation and region. Please refer to technical specifications for detailed

information.

⚫Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power

Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to

technical specifications for detailed information.

⚫Do not connect several devices to one power adapter as adapter overload may cause over-

heating or a fire hazard.

⚫Please make sure that the plug is firmly connected to the power socket.

⚫If smoke, odor or noise rise from the device, turn off the power at once and unplug the power

cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

⚫Ensure unit is installed in a well-ventilated, dust-free environment.

⚫Unit is designed for indoor use only.

⚫Keep all liquids away from the device.

⚫Ensure environmental conditions meet factory specifications.

⚫Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of

dropping it may cause damage to the sensitive electronics within the unit.

⚫Use the device in conjunction with an UPS if possible.

⚫Power down the unit before connecting and disconnecting accessories and peripherals.

⚫A factory recommended HDD should be used for this device.

⚫Improper use or replacement of the battery may result in hazard of explosion. Replace with

the same or equivalent type only. Dispose of used batteries according to the instructions

provided by the battery manufacturer.

User Manual – Network Video Recorder

Product Key Features

General

⚫Connectable to network cameras, network dome and encoders.

⚫Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom,

Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that

adopt ONVIF or PSIA protocol.

⚫Connectable to the smart IP cameras.

⚫H.265+/H.265/ H.264+/H.264/MPEG4 video formats

⚫PAL/NTSC adaptive video inputs.

⚫Each channel supports dual-stream.

⚫Up to 8/16/32/64 network cameras can be added according to different models.

⚫Independent configuration for each channel, including resolution, frame rate, bit rate, image

quality, etc.

⚫The quality of the input and output record is configurable.

Local Monitoring

⚫HDMI/VGA1 and HDMI2/VGA2 outputs provided for DS-9600NI and DS-8600NI series NVR.

⚫HDMI and VGA outputs provided for DS-7600NI and DS-7700NI series NVR.

⚫HDMI Video output at up to 4K resolution and VGA video output at up to 2K resolution.

⚫Multiple screen display in live view is supported, and the display sequence of channels is

adjustable.

⚫Live view screen can be switched in group. Manual switch and auto-switch are provided and

the auto-switch interval is configurable.

⚫3D positioning supported by I series NVR in live view.

⚫Configurable main stream and sub-stream for the live view.

⚫Quick setting menu is provided for live view.

⚫POS information overlay on live view by I series NVR.

⚫Motion detection, video tampering, video exception alert and video loss alert functions.

⚫Privacy mask.

⚫Multiple PTZ protocols supported; PTZ preset, patrol and pattern.

⚫Zooming in by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

⚫Up to 16 SATA hard disks and 1 eSATA disk can be connected for DS-9600NI-I16, up to 8 SATA

hard disks and 1 eSATA disk can be connected for DS-9600NI-I8, DS-8600NI-I8 and DS-8600NI-

K8, 4 SATA hard disks for DS-7700NI, 2 SATA hard disks for DS-7600NI-I2/K2 (/P), and 1 SATA

hard disk for DS-7600NI-K1 (/P) series NVR.

⚫Up to 6TB storage capacity for each disk supported.

⚫Supports 8 network disks (NAS/IP SAN disk).

User Manual – Network Video Recorder

⚫Supports S.M.A.R.T. and bad sector detection.

⚫HDD group management.

⚫Supports HDD standby function.

⚫HDD property: redundancy, read-only, read/write (R/W).

⚫HDD quota management; different capacity can be assigned to different channel.

⚫For DS-9600NI-I8 and DS-9600NI-I16 series, RAID0, RAID1, RAID5, RAID6 and RAID 10 are

supported.

⚫Hot-swappable RAID storage scheme, and can be enabled and disabled on your demand. And

16 arrays can be configured.

⚫DS-9600NI-I8, DS-8600NI-I8 and DS-9600NI-I16 series NVR support disk clone to the eSATA

disk.

Recording and Playback

⚫Holiday recording schedule configuration.

⚫Continuous and event video recording parameters.

⚫Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm

VCA, and POS (for I series NVR only).

⚫8 recording time periods with separated recording types.

⚫POS information overlay on image by I series NVR.

⚫Pre-record and post-record for alarm, motion detection for recording, and pre-record time for

schedule and manual recording.

⚫Searching record files and captured pictures by events (alarm input/motion detection).

⚫Tag adding for record files, searching and playing back by tags.

⚫Locking and unlocking record files.

⚫Local redundant recording and capture.

⚫Provide new playback interface with easy and flexible operation.

⚫Searching and playing back record files by channel number, recording type, start time, end

time, etc.

⚫Supports the playback by main stream or sub stream. ( I series NVR)

⚫Smart search for the selected area in the video.

⚫Zooming in when playback.

⚫Reverse playback of multi-channel.

⚫Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when

playback, and locating by dragging the mouse.

⚫Supports thumbnails view and fast view during playback.

⚫Up to 16-ch synchronous playback at 1080p real time.

⚫Supports playback by transcoded stream.

User Manual – Network Video Recorder

⚫Manual capture, continuous capture of video images and playback of captured pictures.

⚫Supports enabling H.264+ to ensure high video quality with lowered bitrate.

Backup

⚫Export video data by USB, SATA or eSATA device (for DS-9600NI-I8, DS-8600NI-I8 and DS-

9600NI-I16 only).

⚫Export video clips when playback.

⚫Management and maintenance of backup devices.

⚫Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare

system.

Alarm and Exception

⚫Configurable arming time of alarm input/output.

⚫Alarm for video loss, motion detection, tampering, abnormal signal, video input/output

standard mismatch, illegal login, network disconnected, IP confliction, abnormal

record/capture, HDD error, and HDD full, etc.

⚫POS triggered alarm supported by I series NVR.

⚫VCA detection alarm is supported.

⚫VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.

⚫Connectable to the thermal network camera. (I series NVR)

⚫Supports the advanced search for fire/ship/temperature/temperature difference detection

triggered alarm and the recorded video files and pictures (I series NVR)

⚫Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email

and alarm output.

⚫Automatic restore when system is abnormal.

Other Local Functions

⚫Operable by front panel, mouse, remote control, or control keyboard.

⚫Three-level user management; admin user is allowed to create many operating accounts and

define their operating permission, which includes the limit to access any channel.

⚫Admin password resetting by exporting/importing the GUID file.

⚫Operation, alarm, exceptions and log recording and searching.

⚫Manually triggering and clearing alarms.

⚫Import and export of device configuration information.

⚫Embedded WEB server.

Development Scalability:

⚫SDK for Windows system.

⚫Source code of application software for demo.

⚫Development support and training for application system.

User Manual – Network Video Recorder  
 
 

TABLE OF CONTENTS 
Chapter 1 Introduction.......................................................................................................................12 
1 Front Panel.......................................................................................................................12 
1.1 WB-G6xx Series.......................................................................................................12 
2 IR Remote Control Operations .........................................................................................12 
3 USB Mouse Operation......................................................................................................17 
4 Input Method Description................................................................................................18 
5 Rear Panel ........................................................................................................................19 
5.1 WB-G6xx Series.......................................................................................................19 
Chapter 2 Getting Started ..................................................................................................................21 
1 Device Startup and Activation..........................................................................................21 
1.1 Starting Up and Shutting Down the NVR ................................................................21 
1.2 Activating Your Device.............................................................................................22 
1.3 Using the Unlock Pattern for Login .........................................................................23 
1.4 Login and Logout.....................................................................................................26 
1.5 Resetting Your Password.........................................................................................28 
2 Using Wizard for Basic Configuration...............................................................................29 
3 Adding and Connecting the IP Cameras...........................................................................34 
3.1 Activating the IP Camera.........................................................................................34 
3.2 Adding the Online IP Cameras ................................................................................35 
3.3 Editing the Connected IP Cameras and Configuring Customized Protocols ...........39 
3.4 Editing IP Cameras Connected to the PoE Interfaces..............................................43 
3.5 Configuring PoE Interface........................................................................................44 
Chapter 3 Live View............................................................................................................................46 
1 Introduction of Live View.................................................................................................46 
2 Operations in Live View Mode.........................................................................................46 
3 Front Panel Operation on Live View.................................................................................47 
3.1 Using the Mouse in Live View.................................................................................48 
3.2 Using an Auxiliary Monitor .....................................................................................49 
3.3 Quick Setting Toolbar in Live View Mode ...............................................................49 
4 Adjusting Live View Settings ............................................................................................52 
5 Channel-zero Encoding.....................................................................................................54 
Chapter 4 PTZ Controls.......................................................................................................................55 
1 Configuring PTZ Settings ..................................................................................................55 
2 Setting PTZ Presets, Patrols & Patterns............................................................................56 

User Manual – Network Video Recorder  
 
 

2.1 Customizing Presets................................................................................................56 
2.2 Calling Presets .........................................................................................................57 
2.3 Customizing Patrols.................................................................................................57 
2.4 Calling Patrols..........................................................................................................58 
2.5 Customizing Patterns ..............................................................................................59 
2.6 Calling Patterns .......................................................................................................60 
2.7 Customizing Linear Scan Limit.................................................................................60 
2.8 Calling Linear Scan...................................................................................................61 
2.9 One-touch Park .......................................................................................................62 
3 PTZ Control Panel.............................................................................................................63 
Chapter 5 Recording and Capture Settings........................................................................................65 
1 Configuring Parameters....................................................................................................65 
2 Configuring Recording and Capture Schedule .................................................................68 
3 Configuring Motion Detection Recording and Capture ...................................................72 
4 Configuring Alarm Triggered Recording and Capture ......................................................73 
5 Configuring VCA Event Recording ....................................................................................75 
6 Manual Recording and Continuous Capture....................................................................76 
7 Configuring Holiday Recording and Capture....................................................................77 
8 Configuring Redundant Recording and Capture ..............................................................79 
9 Configuring HDD Group for Recording and Capture........................................................80 
10 Files Protection...............................................................................................................81 
10.1 Locking the Recording Files...................................................................................81 
10.2 Setting HDD Property to Read-only ......................................................................83 
Chapter 6 Playback.............................................................................................................................85 
1 Playing Back Record Files .................................................................................................85 
1.1 Instant Playback ......................................................................................................85 
1.2 Playing Back by Normal Search...............................................................................85 
1.3 Playing back by Smart Search .................................................................................89 
1.4 Playing Back by Event Search..................................................................................91 
1.5 Playing Back by Tag .................................................................................................93 
1.6 Playing Back by Sub-periods ...................................................................................95 
1.7 Playing Back by System Logs ...................................................................................96 
1.8 Playing Back External File........................................................................................98 
1.9 Playing Back Pictures...............................................................................................99 
2 Auxiliary Functions of Playback......................................................................................100 
2.1 Playing Back Frame by Frame ...............................................................................100 
2.2 Thumbnails View...................................................................................................100 