Western Digital Computer Hard Drive User manual

Western Digital

Hard Drive Installation Guide

Western Digital

EIDE Hard Drive

Installation Guide

Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by Western

Digitalforitsuse;norforanyinfringementofpatentsorotherrightsofthirdpartieswhichmayresultfromitsuse.Nolicenseis granted

by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the right to change

specifications at any time without notice.

Western Digital and the Western Digital logo are registered trademarks of Western Digital Technologies, Inc. Other marks may be

mentioned herein that belong to other companies.

2779-001001-012 09/02

TABLE OF CONTENTS - i

Table of Contents

1 Before Getting Started

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Gather These Materials and Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking and Handling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Record Your Hard Drive Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Backup Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Open Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3 Install the Hard Drive without a Controller Card

Determine Appropriate Drive Configuration . . . . . . . . . . . . . . . . . . . . . . . 3

Set the Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Cable Select Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Single Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Master/Slave Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Install the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

7 Install the Hard Drive with a Controller Card

Set the Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Install the Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Install the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Install the Ultra ATA Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Set Up and Copy Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

14 Data Lifeguard Install Software

Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Disabling Floppy Boot Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Data Lifeguard Install Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

A. Partition and Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

B. Drive to Drive Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

C. Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

19 Data Lifeguard Tools

Data Lifeguard Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

When to use Data Lifeguard Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . 19

Using Data Lifeguard Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Data Lifeguard BIOS Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

TABLE OF CONTENTS - ii

Using Data Lifeguard BIOS Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Data Lifeguard Ultra ATA Management. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Data Lifeguard Ultra ATA Management. . . . . . . . . . . . . . . . . . . 21

23 Install the Hard Drive in a Macintosh System

24 Troubleshooting

Operating System and BIOS Limitations . . . . . . . . . . . . . . . . . . . . . . . . . 24

137.4 GB Barrier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

32 GB Barrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

8.4 GB Barrier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Hard Drive Formatting Issues with Windows 95/98/Me . . . . . . . . . . . . . 26

Alternate Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Western Digital Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

30 Appendix

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Federal Communication Commission. . . . . . . . . . . . . . . . . . . . . . . . . . 30

Underwriters Laboratories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Canadian Standards Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

TUV Essen Laboratories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Radio Frequency Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . 30

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CSA Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Return Material Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Duration of Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Other Warranty Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Disclaimer of Warranties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Your Use of the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Limitation of Remedies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Limitation of Damages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

No Consequential or Other Damages . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Online Warranty Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Extended Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

WESTERN DIGITAL HARD DRIVE

BEFORE GETTING STARTED - 1

INSTALLATION GUIDE

Before Getting Started

Thank you for purchasing a Western Digital hard drive. This installation manual provides

instructional steps and corresponding illustrations to make the installation process of your

new hard drive as quick and easy as possible. For all the latest news and product updates, visit

our Web site at www.westerndigital.com.

Kit Contents

!Western Digital IDE hard drive

!IDE interface cable (40-pin, 80 conductor)

!Mounting screws and jumper shunt

!Quick Install poster

!Data Lifeguard™Tools software diskette

Hard drives larger than 137 GB include the following items:

!Ultra ATA controller card

!Ultra ATA drivers diskette

Gather These Materials and Tools

!Computer system manual

!Operating system manual

!Operating system installation diskette or CD

!Small Phillips and flat-blade screwdrivers

Unpacking and Handling Procedures

Western Digital hard drives are precision instruments and should be handled with care during

unpacking and installation. Hard drives can be damaged by rough handling, shock and

vibration, or electrostatic discharge (ESD). Be aware of the following precautions when

unpacking and installing your Western Digital hard drive.

!Do not unpack your hard drive until you are ready to install it. Your hard drive is

packaged in a static shielding bag. Use this bag to place your hard drive in after

unpacking.

!Save the packing materials in case you need to return your hard drive. Your warranty will

be void if your returned hard drive is shipped in anything other than the original

packaging or Western Digital approved materials.

!To avoid ESD problems, ground yourself by touching the metal chassis of the computer

before handling the harddrive. Articlesof clothing generate static electricity. Do not allow

clothing to come in direct contact with the hard drive or circuit board components.

!Handle the hard drive bythe sides only. Avoid touching the circuit board components on

the bottom of the hard drive.

!Do not drop, shake, or knock down the hard drive.

!Do not stack hard drives or stand your Western Digital hard drive on its edge.

WESTERN DIGITAL HARD DRIVE

BEFORE GETTING STARTED - 2

INSTALLATION GUIDE

Record Your Hard Drive Information

In the table that follows, write down the serial number, model number, and date code listed

on your new Western Digital hard drive. The complete serial number, model number, and

date code are on the large label at the top of the drive. Please see the illustrations below.

Backup Your Data

Before performing any hardware installation, protect your data by backing up your existing

hard drive before installing your new Western Digital hard drive. Most operating systems

include a backup utility. Refer to your operating system or utilities documentation for

procedures.

Open Your Computer

1. Power down the computer.

2. Unplug the power cord.

3. Remove the computer system outside cover (refer to your computer system manual for

instructions).

CAUTION: Do not remove, tear, or damage the tape seal or any labels from the

drive; these actions will void the warranty.

Serial Number:

Model Number: Date Code:

IMPORTANT: If your Western Digital hard drive kit came with an Ultra ATA

controller card, proceed to page 7. If not, continue with the instructions in the

next section.

WESTERN DIGITAL HARD DRIVE

INSTALL THE HARD DRIVE WITHOUT A CONTROLLER CARD - 3

INSTALLATION GUIDE

Install the Hard Drive without a Controller Card

Determine Appropriate Drive Configuration

The default jumper setting for Western Digital hard drives is Cable Select (CSEL). However,

not all computer systems and motherboards support this setting. You will first need to

determine whether your system or motherboard supports Cable Select as follows:

1. If your system does not support Cable Select or if you are uncertain, we recommend using

the Master/Slave configuration.

2. If there is an existing IDE device installed, check the jumper settings to see if it is

configured for Cable Select. If it is, then your system supports Cable Select.

3. If the IDE device installed is not configured for Cable Select or if you do not have an IDE

device installed in your computer, check your system documentation or contact your

system/motherboard manufacturer to determine if Cable Select is supported.

Set the Jumpers

Jumper settings are used to determine the order in which IDE devices (i.e. hard drives,

CD-ROM drive, etc.), attached to a single cable, are detected by the system.

Western Digital IDE hard drives have a 10-pin jumper block located next to the 40-pin IDE

connector on the hard drive. After you have determined the appropriate drive configuration,

you must jumper the drive(s) accordingly. Identify the procedure that corresponds to your

configuration.

10-pin Western Digital Hard Drive

WESTERN DIGITAL HARD DRIVE

INSTALL THE HARD DRIVE WITHOUT A CONTROLLER CARD - 4

INSTALLATION GUIDE

Cable Select Configuration

Cable Select requires a special cable (included in your kit). If your system supports Cable

Select, there is no need to reposition the jumper shunt on the drive. If you are installing your

new Western Digital hard drive with an existing IDE drive on the cable, make sure that the

other drive is also jumpered as Cable Select. If your system does not support Cable Select or if

you are uncertain, use the Master/Slave configuration.

Standard Jumper Settings

If you determined that your system does not support Cable Select or if you are uncertain, use

the following information to properly jumper your new Western Digital IDE hard drive.

NOTE: Not all hard drive manufacturers use the same jumper configurations. If you are

installing your new Western Digital hard drive along with a non Western Digital hard

drive, obtain jumper setting information from the original hard drive manufacturer.

Single Configuration

Single - Installing the new drive as the only drive in the system:

If installing your new Western Digitalhard drive as the only IDEdevice onthe cable, then

move the jumper shunt on the drive to pins 4 and 6.

Master/Slave Configuration

To set up the Master/Slave configuration, one device onthe cable mustbe jumpered as Master

(designated as the primary device) and the other jumpered as Slave (designated as the

secondary device).

Ifmultiple IDEportsareused, eachporthasitsown Master/Slaveconfiguration.The primary

IDE port is ordered first, then the secondary, and so forth. Therefore, it is possible to have

two Master drives and two Slave drives.

Master - Installing the new drive as the primary drive:

If installing your new Western Digital hard drive as the Master drive on the cable with two

IDE devices, then move the jumper on the drive to pins 5 and 6. Next configure the

jumper on the other IDE device as Slave.

Slave - Installing the new drive as the secondary drive:

If installing your new Western Digital hard drive as the secondary drive on the cable with

two IDE devices, move the jumper shunt on the drive to pins 3 and 4. Next configure the

jumper on the other IDE device as Master.

WESTERN DIGITAL HARD DRIVE

INSTALL THE HARD DRIVE WITHOUT A CONTROLLER CARD - 5

INSTALLATION GUIDE

Install the Hard Drive

1. Connect the IDE Interface Cable to the Hard Drive(s).

a) If installing the hard drive as the only drive on the cable:

Connect the black connector of the IDE interface cable to the drive.

b) If installing two drives on the same IDE interface cable:

Configure the bootable drive as Master and the other drive as Slave; then connect the

Master drive to the black connector of the IDE interface cable and the Slave drive to the

gray connector.

2. Connect the IDE Interface Cable to the Motherboard: Attach the blue end of the IDE

interface cable to the 40-pin connector on the motherboard. Match pin 1 on the IDE

interface cable to the connector on the motherboard..

3. Connect the Power Supply Cable: Attach the computer system power supply cable to

the 4-pinpower connector on the back of your new Western Digitalhard drive. The 4-pin

connector is keyed to ensure proper insertion.

IMPORTANT: Your new Western Digital hard drive must be installed using the

40-pin, 80 conductor cable included in the kit.

WESTERN DIGITAL HARD DRIVE

INSTALL THE HARD DRIVE WITHOUT A CONTROLLER CARD - 6

INSTALLATION GUIDE

4. Secure the Hard Drive:

a) If securing the hard drive in a 3.5-inch drive bay,

Secure the Western Digital hard drive in an available drive bay (typically adjacent to the

floppy disk drive) using the four mounting screws provided. Mounting brackets are not

required.

NOTE: For proper grounding, be sure to use all four screws.

b) If securing the hard drive in a 5.25-inch drive bay,

You will first need to install 5.25-inch mounting hardware in order to properly mount

the hard drive. If you do not have mounting brackets contact your system manufacturer

or your local computer dealer or call Western Digital technical support.

Power On Your Computer

1. Replace the system cover, reconnect the power cord, and power on the system. At startup,

the computer will display all the devices detected on the system.

2. If the drive you installed is not detected, restart the computer.

3. At startup, run the CMOS Setup program. Refer to your system manual for instructions.

4. Select Auto Config drive type.

5. Enable LBA or Translation. Most systems manufactured after 1995 support LBA.

6. This concludes the hard drive installation process.

7. To set up and copy files, proceed to "Data Lifeguard Install Software" page 14.

Take advantage of Western Digital special offers and product updates by registering your new

hard drive online at www.wdc.com/products/registration.

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