weBoost Home 4G User manual
NEED HELP? support.weboost.com 866.294.1660
User Manual
Cellular Signal Booster
Home 4G
A WILSON ELECTRONICS, LLC COMPANY
Package Contents 1
Determine Signal Strength 2
STEP 1: Find the dBm Reading on Your Phone 3
STEP 2: Measure Signal Strength: Inside Antenna 4
STEP 3: Measure Signal Strength: Outside Antenna 5
STEP 4: Connect the System 7
Test System: Lights 8
STEP 5: Mount Outside Antenna (Options A, B & C) 10
STEP 6: Last Steps 14
Specifications 15
Safety Guidelines 16
Warranty 17
Antenna Kit Options 18
______
Index
1
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Package
Contents
Home
4G
Inside
Antenna
Outside
Antenna
(2) Cables
Cable
Connector
Window
Entry Cable
Roof/Pole
Mount
Bracket
Window
Mount
Bracket
Wall Mount
Bracket
Power
Supply
2CELL PHONE SIGNAL BOOSTER HOME 4G
______
Determine Signal Strength
Having an accurate measurement of signal strength in decibels
(dBm) is crucial when installing your system.
Decibels accurately measure the signal strength you are receiving.
Decibels are not linear: A seemingly small increase in dBm can
make a huge dierence in signal strength!
DECIBEL GAIN POWER INCREASE
3dB 2 times the power and signal amplification
6dB 4 times the power and signal amplification
10dB 10 times the power and signal amplification
12dB 16 times the power and signal amplification
20dB 100 times the power and signal amplification
SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm
4G/LTE
(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm
-80
dBm
Distance from Cell Tower
CELL
TOWER
Signal Strength
GOOD
Signal Strength
POOR
Signal Strength
DEAD ZONE
Signal Strength
EXCELLENT
Signal Strength
FAIR
3G/1x
4G/LTE
-70dBm
-90dBm
-75dBm
-100dBm
-90dBm
-108dBm
-105dBm
-115dBm
-110dBm
-120dBm
3
HOME 4G CELL PHONE SIGNAL BOOSTER
Dial *3001#12345#* then press Call.
Hold down power button until you see “Slide to Power O”
then release the power button.
Hold the Home button until your main screen appears.
If you want to check 3G/1x but your iPhone is picking up 4G/
LTE signal, go to Settings>Cellular>Cellular Data Options>En-
able LTE>Select O
Settings > About Phone > Status or Network > Signal Strength
or Network Type and Strength (exact options wording
depends on phone model).
______
Step 1: Find the dBm Reading
on Your Phone
All Other Phones & Alternate Methods
• https://www.weboost.com/test-mode-instructions/
All Phones:
• Keep track of the network (3G or 4G) phone is connected to.
• Any signal readings you take are valid for that phone’s carrier. To get readings
from other carriers, you’ll need phones from each carrier.
• When system is set-up, you can easily revert back to the “bar display” by
restarting your phone.
iPhone®
Android™
NEED HELP? support.weboost.com 866.294.1660
Apple and iPhone are registered trademarks of Apple Inc.
Android is a trademark of Google Inc.
4CELL PHONE SIGNAL BOOSTER HOME 4G
______
Step 2: Measure Signal
Strength: Inside Antenna
Turn o your cell phone’s WiFi to ensure you are checking the
cellular connection. The dBm reading will be refreshed every 30-60
seconds.
Want faster results? Once you have a reading, turn on airplane
mode. Wait 15 seconds. Turn o airplane mode. The signal strength
reading is refreshed.
Walk around your home/oce taking signal strength readings until
you find the area that has the worst reception.
Remember: Place your Inside Antenna in this poor signal area.
• Connect the booster directly to the Inside
Antenna. Keep at least 18” of separation
between the Inside Antenna and the Booster
and face the Inside Antenna away from the
Booster.
• Keep the Booster away from direct sunlight,
heat (<150°F), moisture and 6” away from oth-
er objects (for ventilation). Ensure the Booster
is near an outlet.
Please note:
-100
dBm
-95
dBm
-90
dBm
SIGNAL STRENGTH EXCELLENT GOOD FAIR POOR DEAD ZONE
3G/1x
(typically voice) -70dBm -71 to -85dBm -86 to -100dBm -101 to -109dBm -110dBm
4G/LTE
(typically data) -90dBm -91 to -105dBm -106 to -110dBm -111 to -119dBm -120dBm
5
HOME 4G CELL PHONE SIGNAL BOOSTER
Please note:
• The Outside Antenna must be at least 20’ away (horizontal or vertical) from the
Inside Antenna.
• Using the minimum required 20’ separation may result in reduced performance.
• To maximize coverage area, if possible place the Outside Antenna directly above
the Inside Antenna.
• If the Outside Antenna is outside the building, use the flat Window Entry Cable
to connect both rolls of cable. You can use this option during set-up and/or
permanently.
______
Step 3: Measure Signal
Strength: Outside Antenna
IMPORTANT: This is the most critical step of the installation process
because it will determine the overall performance of the booster system.
Repeat the previous step OUTSIDE your home/oce to find best
available signal strength in dBm. This is where you should place your
Outside Antenna.
IMPORTANT: The further apart the Inside Antenna is located from the
Outside Antenna, the better. To determine the best location for your
Outside Antenna, note the dBm reading in a variety of locations:
Increase horizontal and/or
vertical distance over 20’
for better performance.
!
6CELL PHONE SIGNAL BOOSTER HOME 4G
______
Measure Signal Strength:
Outside Antenna (cont.)
The Outside Antenna must be at least 20 feet away (horizontal
or vertical) from the Inside Antenna.
Outside Antenna
Mount Location
Signal Strength
(Typical)
Mounting Option is
Step Number
Set-Up Time
(minutes)
Outside Roof/Pole Mount Best 5A 40-90
Outside Wall Mount Better 5B 20-40
Inside Window Mount Ok 5C 5-10
!
A
OPTION
OPTION
OPTION
BC
Three Outside Antenna mounting options:
7
HOME 4G CELL PHONE SIGNAL BOOSTER
______
Step 4: Connect the System
Connect supplied cable from the booster to
the Outside Antenna. See 7.1.
Separate the Inside Antenna from the Outside
Antenna by at least 20’. See 7.2. The more
separation, the better!
Do not face the Outside Antenna and the
Inside Antenna towards each other. See 7.3.
If both rolls of cable are needed, use cable
connector. See 7.4.
If the Outside Antenna is outside the building,
use the flat Window Entry Cable to connect
both rolls of cable. See 7.5. You can use this
option during set-up and/or permanently if
you don’t want to drill holes through your wall.
Power up the Booster. To protect Booster
from power surges, connect to a power strip.
See 7.6.
7.5 7.6
!
IMPORTANT: Once you have determined the optimal signal strength
location for the Outside Antenna, temporarily mount or set the Outside
Antenna in that location.
1
2
3
4
5
6
7.1
7.2
7.3
7.4
20 FEET
MINIMUM
8CELL PHONE SIGNAL BOOSTER HOME 4G
______
Test System: Lights
Fix Any Red Light Problems (red indicates oscillation)
• If you are happy with coverage, red lights don’t have to be resolved.
• Solid Red = Band has shut o
• Blinking Green/Red = Band has reduced gain
Each light corresponds to a frequency band.
No Lights
Booster does not have power. Un-plug and securely re-plug in power supply.
Note: Lights may be dim.
IMPORTANT: To get an accurate reading of the lights, unplug and re-plug
the power supply from the Booster.
Band 4
Band 5
Band 2
Band 12/13/17
!
Skinny
Fat
1. Verify Outside Antenna faces away from the Inside
Antenna. See 8.2. Un-plug and re-plug in power
supply.
2. Verify the Inside Antenna is at least 18” from the
Booster and pointed away from the Booster. Un-
plug and re-plug in power supply.
3. Tighten all cable connections. You may want to
undo and redo the connection completely. Un-
plug and re-plug in power supply.
4. BEST: Increase the distance (horizontally or
vertically) between the Outside and Inside
antenna. Add cable if needed. Un-plug and re-
plug in power supply.
OUTSIDE ANTENNA: The skinny side
should always face outside, towards the
cell tower.
8.2
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