Watkins Solana User manual
Watkins Manufacturing Corporation
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OWNER’S MANUAL
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Watkins
Manufacturing
Corporation
OWNER’S MANUAL
This Owner’s Manual will acquaint you with your new spa’s operation and general maintenance. We
suggest that you take some time to carefully review all six sections. Please keep this manual available for
reference.
If you have any questions about any aspect of your spa’s set-up, operation or maintenance, contact your
authorized Solana™dealer. They are trained professionals who are familiar with the product as well as new
spa ownership concerns. Their expertise will facilitate the enjoyment of your new Solana™spa.
The Serial Number/Identification label is located within the equipment compartment of your Solana™spa.
The serial number should also be documented on the delivery receipt from your dealer.
IMPORTANT: Watkins Manufacturing Corporation reserves the right to change specifications or design
without notification and without incurring any obligation.
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PURCHASE INFORMATION
DATE PURCHASED: ____________________________________________
DATE INSTALLED: ______________________________________________
DEALER:________________________________________________________
ADDRESS: ______________________________________________________
TELEPHONE: __________________________________________________
SPA MODEL/SERIAL NUMBER: __________________________________
In most cities and counties, permits will be required for the installation of electrical circuits or the
construction of exterior surfaces (decks and gazebos). In addition, some communities have adopted
residential barrier codes which may require fencing and/or self-closing gates on the property to prevent
unsupervised access to a pool (or spa) by children under 5 years of age. Your Solana™spa is equipped
with a locking cover. As a general practice, your local Building Department will inform you of any
applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your Solana dealer can provide information on which permits may be required.
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Important!
Important!
TABLE OF CONTENTS
I. SAFETY INFORMATION 4
Important Spa Information 9
II. INSTALLATION INSTRUCTIONS 10
Site Preparation 10
Indoor/Basement Installation 10
Deck Installation 11
Outdoor Installation 11
How to Move the Solana™Spa 11
How to Remove and Replace the Front Access Panel 12
Spa Leveling Instructions 13
Electrical Requirements and Precautions 14
Spa Specifications/Overhead View 19
Equipment Compartment View 20
III. OPERATING INSTRUCTIONS 21
Start-up and Refill Procedures 21
Heating and Hydromassage Systems 23
Safety Equipment 26
Comfort Control System 27
IV. SPA CARE AND MAINTENANCE 29
Draining the Water 29
Filter Maintenance 30
Care of the Exterior Finish 31
Care of the Spa Pillow 34
Prevention of Freezing 35
V. WATER QUALITY AND MAINTENANCE 37
Methods for Testing the Spa Water 37
The Solana™Spa Water Maintenance Program 40
Solana™Spa Water Quick Reference Guide 42
Solana™Water Treatment Guide 44
FreshwaterAg+®Silver Ion System 45
FreshwaterAg+®Silver Ion Purifier Replacement 46
Chlorine (Sodium Dichlor) 47
Common Water Chemistry Questions 51
Water Terminology 52
VI. SERVICE INFORMATION 54
GFCI and High Limit Thermostat 54
Miscellaneous Service Information 55
Acts Invalidating Warranty 55
Disclaimers 56
Watkins Customer Service 56
Troubleshooting 57
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I. SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
AVOIDING THE RISK TO CHILDREN
DANGER:
•RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid
accidents, ensure that children cannot use a spa unless they are supervised at all times.
WARNING:
•To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
•To reduce the risk of injury, lower water temperatures are recommended for young children. Children are especially sensitive to
hot water.
DO:
•Make sure you always lock the child resistant locks after using the spa for your children’s safety. Every Solana™spa is equipped
with a locking cover.
•Test the water temperature with your hand before allowing your child to enter the spa to be sure that it’s comfortable. Children
are especially sensitive to hot water.
•Remind children that wet surfaces can be very slippery. Make sure that the children are careful when entering or exiting the spa.
DON’T:
•Allow children to climb onto the spa cover.
•Allow children to have unsupervised access to the spa.
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AVOIDING THE RISK OF ELECTROCUTION
DANGER: RISK OF ELECTROCUTION
•Connect only to a grounded source.
•Do not bury the power cord. A buried power cord may result in death or serious personal injury due to electrocution if direct
burial-type cable is not used, or if improper digging occurs.
•Aground terminal (pressure wire connector) is provided on the control box inside the unit to permit connection of a minimum
No. 8 AWG (8.4 mm2) solid copper bonding conductor between this point and any metal equipment, metal water pipe, metal
enclosures of electrical equipment, or conduit within five feet (1.5 m) of the unit as needed to comply with local requirements.
WARNING:
•To reduce the risk of electrical shock, replace a damaged cord immediately. Failure to do so may result in death or serious
personal injury due to electrocution.
•Your spa is provided with a Ground Fault Circuit Interrupter for user and equipment protection. To ensure proper operation of
this important safety device, test according to the following instructions per electrical configuration.
Cord-Connected 115 Volt, 15 Amp Models: The GFCI is located at the end of the power cord. Before each use, with the unit
operating, push the TEST button. The unit should stop operating. Push the RESET button. The spa should now return to normal
operation. If the interrupter does not perform in this manner, there may be an electrical malfunction and with it, the possibility of
an electric shock. Disconnect the power until the problem has been corrected.
Hard-Wired 115 Volt, 30 Amp Models: The GFCI breaker, located inside the sub-panel, supplies all of the power to the spa.
Before each use, open the sub-panel and press the TEST button located on the sub-panel GFCI breaker. The breaker should snap
into the “tripped” position and the spa should stop operating. Reset the sub-panel GFCI breaker by completely flipping the
breaker switch down, into the off position. Then, flip the breaker switch up, into the on position. Power should be restored and
the spa should resume operation. If the breaker does not perform in this manner, there may be an electrical malfunction and with
it, the possibility of an electric shock. Disconnect the power until the problem has been corrected.
DANGER: RISK OF ELECTRIC SHOCK
•Install at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet of a metal surface if each metal surface is
permanently connected by a minimum No. 8 AWG (8.42 mm2) solid copper conductor attached to the wire ground connector on
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the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI/NMFPA70-1993.
•Do not permit any electrical appliances, such as a light, telephone, radio, or television within 5 feet (1.5 m) of a spa. Failure to
maintain a safe distance may result in death or serious personal injury due to electrocution if the appliance should fall into the
spa.
DO:
•Be sure your spa is connected to the power supply correctly - use a licensed contractor.
•Disconnect the spa from the power supply before draining the spa or servicing the electrical components.
•Test the Ground Fault Circuit Interrupter(s) before each use.
DON’T:
•Use the spa with the equipment compartment door removed.
•Place electrical appliances within 5 feet (1.5m) of the spa.
•Use an extension cord to connect the spa to its power source. The cord may not be properly grounded and the connection is a
shock hazard. An extension cord may cause a voltage drop, which will cause overheating of the jet pump motor and motor
damage.
•Attempt to open the electrical control box. There are no user serviceable parts inside.
RISKS TO AVOID
DANGER: RISK OF INJURY
•To reduce the risk of injury to persons, DO NOT remove suction fittings (filter standpipes) located in the filter compartment.
•The suction fittings in the spa are sized to match the specific water flow created by the pump. Should the need arise to replace
the suction fittings or the pump, be sure that the flow rates are compatible.
•There is a danger of slipping and falling. Remember that wet surfaces can be very slippery. Take care when entering or exiting the
spa.
•People with infectious diseases should not use the spa.
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INCREASED SIDE EFFECTS OF MEDICATION
•The use of drugs, alcohol or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
•Persons using medications should consult a physician before using a spa; some medication may cause a user to become drowsy,
while other medication may affect heart rate, blood pressure and circulation.
•Persons taking medications which induce drowsiness, such as tranquilizers, antihistimines or anticoagulents should not use the
spa.
HEALTH PROBLEMS AFFECTED BY SPA USE
•Pregnant women should consult a physician before using spa.
•Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system
problems or diabetes should consult a physician before using spa.
UNCLEAN WATER
•Keep the water clean and sanitized with correct chemical care. The recommended levels for your Solana™spa are:
- Free Available Chlorine (FAC): 3.0-5.0 ppm - Total Alkalinity: 125-150 ppm
- Water pH: 7.4-7.6 - Calcium Hardness: 150-200 ppm
(Refer to Water Quality and Maintenance section for complete instructions.)
IMPORTANT: Turn on the jet pump for a least ten minutes after adding ANY spa water chemicals into the filter compartment.
•Clean the filter cartridge monthly to remove debris and mineral buildup which may affect the performance of the hydromassage
jets, limit the flow, or trip the high limit thermostat which will turn off the entire spa.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous condition which occurs when the internal temperature
of the body reaches a level above normal (98.6°F). The symptoms of hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING:
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.
TOREDUCE THE RISK OF INJURY:
•The water in the spa should never exceed 104°F. Water temperatures between 100°F and 104°F are considered safe for a healthy
adult. Lower water temperatures are recommended for extended use (exceeding 10 minutes) and for young children. Extended
use can cause hyperthermia.
•Pregnant or possibly pregnant women should limit spa water temperatures to 100°F. Failure to do so may result in permanent
injury to your baby.
•Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS:
•To reduce the risk of injury, before entering a spa the user should measure the water temperature with an accurate thermometer,
since the tolerance of temperature-regulating devices may vary by as much as ±5°F.
•Test the water with your hand before entering the spa to be sure it’s comfortable.
SAFETY SIGN
Each Solana™spa is shipped with a SAFETY SIGN in the owner’s package. The sign, which is required as a condition of Product
Listing, should be permanently installed where it is visible to the users of the spa. To obtain additional SAFETY SIGNS, contact your
Solana™Spa Dealer and request Part #70798.
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