VMware VIEW 4.5 Manual

VMware View Administrator's Guide

View Manager 4.5

View Composer 2.5

This document supports the version of each product listed and

supports all subsequent versions until the document is replaced

by a new edition. To check for more recent editions of this

document, see http://www.vmware.com/support/pubs.

EN-000244-00

VMware View Administrator's Guide

2 VMware, Inc.

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Contents

About This Book 7

1Configuring View Connection Server 9

Using View Administrator 9

Configuring vCenter Server and View Composer 12

Backing Up View Connection Server 16

Configuring Settings for Client Sessions 17

Disable or Enable View Connection Server 20

Edit an External URL 21

View LDAP Directory 21

Configuring View Connection Server Settings 22

2Configuring Role-Based Delegated Administration 23

Understanding Roles and Privileges 23

Using Folders to Delegate Administration 24

Understanding Permissions 25

Manage Administrators 26

Manage and Review Permissions 27

Manage and Review Folders 29

Manage Custom Roles 31

Predefined Roles and Privileges 32

Required Privileges for Common Tasks 35

Best Practices for Administrator Users and Groups 37

3Preparing Unmanaged Desktop Sources 39

Prepare an Unmanaged Desktop Source for View Desktop Deployment 39

Install View Agent on an Unmanaged Desktop Source 39

4Creating and Preparing Virtual Machines 43

Creating Virtual Machines for View Desktop Deployment 43

Install View Agent on a Virtual Machine 47

Install View Agent Silently 49

Configure a Virtual Machine with Multiple NICs for View Agent 54

Optimize Windows Guest Operating System Performance 54

Optimize Windows 7 Guest Operating System Performance 55

Optimizing Windows 7 for Linked-Clone Desktops 56

Preparing Virtual Machines for View Composer 62

Creating Virtual Machine Templates 67

Creating Customization Specifications 68

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5Creating Desktop Pools 69

Automated Pools That Contain Full Virtual Machines 70

Linked-Clone Desktop Pools 73

Manual Desktop Pools 92

Microsoft Terminal Services Pools 96

Provisioning Desktop Pools 98

Setting Power Policies for Desktop Pools 107

6Entitling Users and Groups 113

Add Entitlements to Desktop Pools 113

Remove Entitlements from a Desktop Pool 113

Review Desktop Pool Entitlements 114

Restricting View Desktop Access 114

7Setting Up User Authentication 119

Using Smart Card Authentication 119

Using Smart Card Certificate Revocation Checking 127

Using RSA SecurID Authentication 131

Using the Log in as Current User Feature 133

8Configuring Policies 135

Setting Policies in View Administrator 135

Using Active Directory Group Policies 139

Using the View Group Policy Administrative Template Files 140

Setting Up Location-Based Printing 153

Using Terminal Services Group Policies 156

Active Directory Group Policy Example 157

9Managing Linked-Clone Desktops 161

Reduce Linked-Clone Size with Desktop Refresh 161

Update Linked-Clone Desktops 163

Rebalance Linked-Clone Desktops 168

Manage View Composer Persistent Disks 170

10 Managing Desktops and Desktop Pools 175

Managing Desktop Pools 175

Reducing Adobe Flash Bandwidth 180

Managing Virtual-Machine Desktops 182

Export View Information to External Files 187

11 Managing Physical Computers and Terminal Servers 189

Add an Unmanaged Desktop Source to a Pool 189

Remove an Unmanaged Desktop Source from a Pool 190

Delete a Pool That Contains Unmanaged Desktops 190

Unregister an Unmanaged Desktop Source 191

Desktop Status of Physical Computers and Terminal Servers 191

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12 Managing ThinApp Applications in View Administrator 193

View Requirements for ThinApp Applications 193

Capturing and Storing Application Packages 194

Assigning ThinApp Applications to Desktops and Pools 197

Maintaining ThinApp Applications in View Administrator 203

Monitoring and Troubleshooting ThinApp Applications in View Administrator 206

ThinApp Configuration Example 209

13 Managing Local Desktops 211

Benefits of Using View Desktops in Local Mode 211

Managing View Transfer Server 217

Managing the Transfer Server Repository 221

Managing Data Transfers 227

Configure Security and Optimization for Local Desktop Operations 231

Configuring Endpoint Resource Usage 236

Configuring an HTTP Cache to Provision Local Desktops Over a WAN 240

Configuring the Heartbeat Interval for Local Desktop Client Computers 243

Manually Downloading a Local Desktop to a Location with Poor Network Connections 245

Troubleshooting View Transfer Server and Local Desktop Operations 248

14 Maintaining View Components 257

Backing Up and Restoring View Configuration Data 257

Monitor View Components 262

Monitor Desktop Status 263

Understanding View Manager Services 263

Add Licenses to VMware View 266

Update General User Information from Active Directory 266

Migrating View Composer with an Existing Database 266

15 Troubleshooting View Components 269

Monitoring System Health 270

Monitor Events in View Manager 270

Send Messages to Desktop Users 271

Display Desktops with Suspected Problems 271

Manage Desktops and Policies for Unentitled Users 272

Collecting Diagnostic Information for VMware View 272

Update Support Requests 276

Further Troubleshooting Information 276

Troubleshooting Network Connection Problems 276

Troubleshooting Desktop Pool Creation Problems 278

Troubleshooting USB Redirection Problems 282

Troubleshooting QuickPrep Customization Problems 283

View Composer Provisioning Errors 284

Windows XP Linked Clones Fail to Join the Domain 285

16 Using the vdmadmin Command 287

vdmadmin Command Usage 288

Configuring Logging in View Agent Using the -A Option 291

Contents

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Overriding IP Addresses Using the -A Option 292

Setting the Name of a View Connection Server Group Using the -C Option 293

Updating Foreign Security Principals Using the -F Option 294

Listing and Displaying Health Monitors Using the -H Option 294

Listing and Displaying Reports of View Manager Operation Using the -I Option 295

Assigning Dedicated Desktops Using the -L Option 296

Displaying Information About Machines Using the -M Option 297

Configuring Domain Filters Using the -N Option 298

Configuring Domain Filters 300

Displaying the Desktops and Policies of Unentitled Users Using the -O and -P Options 304

Configuring Clients in Kiosk Mode Using the -Q Option 305

Displaying the First User of a Desktop Using the -R Option 309

Removing the Entry for a View Connection Server Instance Using the -S Option 309

Setting the Split Limit for Publishing View Transfer Server Packages Using the -T Option 310

Displaying Information About Users Using the -U Option 310

Decrypting the Virtual Machine of a Local Desktop Using the -V Option 311

Unlocking or Locking Virtual Machines Using the -V Option 312

17 Setting Up Clients in Kiosk Mode 315

Configure Clients in Kiosk Mode 316

18 Running View Client from the Command Line 325

View Client Command Usage 325

View Client Configuration File 327

View Client Registry Settings 327

View Client Exit Codes 328

Index 331

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About This Book

The VMware View Administrator's Guide describes how to configure and administer VMware View™, including

how to configure View Connection Server, create administrators, provision and deploy View desktops, set up

user authentication, configure policies, and manage VMware ThinApp™ applications in View Administrator.

This guide also describes how to maintain and troubleshoot VMware View components.

Intended Audience

This guide is intended for anyone who wants to configure and administer VMware View. The information in

this guide is written for experienced Windows or Linux system administrators who are familiar with virtual

machine technology and datacenter operations.

VMware Technical Publications Glossary

VMware® Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions

of terms as they are used in VMware technical documentation, go to

http://www.vmware.com/support/pubs.

Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send your

feedback to [email protected].

Technical Support and Education Resources

The following technical support resources are available to you. To access the current version of this book and

other books, go to http://www.vmware.com/support/pubs.

Online and Telephone

Support

To use online support to submit technical support requests, view your product

and contract information, and register your products, go to

http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support

for the fastest response on priority 1 issues. Go to

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Support Offerings To find out how VMware support offerings can help meet your business needs,

go to http://www.vmware.com/support/services.

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examples, and course materials designed to be used as on-the-job reference

tools. Courses are available onsite, in the classroom, and live online. For onsite

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Services provides offerings to help you assess, plan, build, and manage your

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certification programs, and consulting services, go to

http://www.vmware.com/services.

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8 VMware, Inc.

Configuring View Connection Server 1

After you install and perform initial configuration of View Connection Server, you can add vCenter Server

instances and View Composer services to View Manager, set up roles to delegate administrator responsibilities,

and schedule backups of your configuration data.

This chapter includes the following topics:

n“Using View Administrator,” on page 9

n“Configuring vCenter Server and View Composer,” on page 12

n“Backing Up View Connection Server,” on page 16

n“Configuring Settings for Client Sessions,” on page 17

n“Disable or Enable View Connection Server,” on page 20

n“Edit an External URL,” on page 21

n“View LDAP Directory,” on page 21

n“Configuring View Connection Server Settings,” on page 22

Using View Administrator

View Administrator is the Web interface through which you configure View Connection Server and manage

your View desktops.

For a comparison of the operations that you can perform with View Administrator, View cmdlets, and

vdmadmin, see the VMware View Integration Guide.

View Administrator and View Connection Server

View Administrator provides a management interface for View Manager.

Depending on your View deployment, you use one or more View Administrator interfaces.

nUse one View Administrator interface to manage the View components that are associated with a single,

standalone View Connection Server instance or a group of replicated View Connection Server instances.

You can use the IP address of any replicated instance to log in to View Administrator.

nYou must use a separate View Administrator interface to manage the View components for each single,

standalone View Connection Server instance and each group of replicated View Connection Server

instances.

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You also use View Administrator to manage security servers and View Transfer Server instances associated

with View Connection Server.

nEach security server is associated with one View Connection Server instance.

nEach View Transfer Server instance can communicate with any View Connection Server instance in a

group of replicated instances.

To perform initial configuration tasks, you must log in to View Administrator.

Prerequisites

nVerify that View Connection Server is installed on a dedicated computer.

nVerify that you are using a Web browser supported by View Administrator. For View Administrator

requirements, see the VMware View Installation Guide.

Procedure

1 Open your Web browser and enter the following URL, where server is the host name or IP address of the

View Connection Server instance.

https://

server

/admin

You access View Administrator by using a secure (SSL) connection. When you first connect, your Web

browser might display a page warning that the security certificate associated with the address is not issued

by a trusted certificate authority. This response is expected behavior because the default certificate

supplied with View Connection Server is self-signed.

2 Click Ignore to continue using the current SSL certificate.

3 Log in using administrator credentials on the View Connection Server computer.

Initially, all users who are members of the local Administrators group (BUILTIN\Administrators) on the

View Connection Server computer are allowed to log in to View Administrator.

After you log in to View Administrator, you can use View Configuration > Administrators to change the

list of View Manager administrators.

Tips for Using the View Administrator Interface

You can use View Administrator user-interface features to navigate View Pages and to find, filter, and sort

View objects.

View Administrator includes many common user interface features. For example, the navigation pane on the

left side of each page directs you to other View Administrator pages. The search filters let you select filtering

criteria that are related to the objects you are searching for.

Table 1-1 describes a few additional features that can help you to use View Administrator.

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