VMware VCENTER CONFIGURATION MANAGER 5.3 User manual

vCenter Configuration Manager Installation and

Getting Started Guide

vCenter Configuration Manager 5.3

This document supports the version of each product listed and supports all

subsequent versions until the document is replaced by a new edition. To

check for more recent editions of this document, see

http://www.vmware.com/support/pubs.

EN-000456-00

http://www.vmware.com/support/

The VMware Web site also provides the latest product updates.

If you have comments about this documentation, submit your feedback to:

docfeedback@vmware.com

intellectual property laws. VMware products are covered by one or more patents listed at

http://www.vmware.com/go/patents.

VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All

other marks and names mentioned herein may be trademarks of their respective companies.

VMware, Inc.

3401 Hillview Ave.

Palo Alto, CA 94304

www.vmware.com

vCenter Configuration Manager Installation and Getting Started Guide

2 VMware, Inc.

Contents

About This Book 9

Preparing for Installation 11

Using Installation Manager 12

Understanding Installation Configurations 12

Understanding Tools Installation 13

Checking Prerequisites for Installation 13

Hardware and Software Requirements 13

Administration Rights 13

Default Network Authority Account 13

Default Collector Services Account 14

VMware Application Services Account 14

VCM Remote Virtual Directory 14

Secure Communications Certificates 15

Server Authentication 15

Understanding VCM's Use of FIPS Cryptography 17

VCM’s Use of Microsoft Cryptographic Service Providers (CSPs) for Windows Machines 17

Cryptography for UNIX/Linux Platforms 17

Cryptography used in VCM Software Components 18

Supported Windows and UNIX Platforms 18

Installing VCM Using Installation Manager 19

Using the Installation Manager 19

Navigating VCM Installation Manager Screens 19

Installing VCM and the Related Components 19

Upgrading VCM and Related Components 35

Prerequisites 35

Backup and Recovery 35

Assumptions for Upgrading Your VCM Collector and Database 36

Upgrading to VCM 5.3 36

Upgrading the VCM Database Only 36

Upgrading VCM on a 32-Bit System 36

Upgrading to a 64-Bit System 36

Before Upgrading 37

Performing the Upgrade 37

Upgrading Existing Windows Agents 38

Upgrading Existing Remote Clients 39

Upgrading Existing UNIX Agents 40

To Upgrade the UNIX Agent(s) with a Local Package 40

To Upgrade the UNIX Agent(s) with a Remote Package 41

Upgrading VCM for Virtualization 42

Upgrading an Agent Proxy Machine 43

Upgrading the vSphere Client VCM Plug-in 45

Getting Started with VCM Components and Tools 47

Understanding User Access 47

VMware, Inc. 3

vCenter Configuration Manager Installation and Getting Started Guide

Launching and Logging Onto VCM 48

How to Launch VCM and Log On 48

Getting Familiar with the Portal 48

General Information Bar 49

Portal Toolbar 49

Sliders 50

Where to Go Next 52

Getting Started with VCM 53

Discover, License, and Install Windows Machines 53

Verifying Available Domains 53

Checking the Network Authority 54

Assigning Network Authority Accounts 55

Discovering Windows Machines 56

Licensing Windows Machines 59

Installing the VCM Windows Agent on your Windows Machines 61

Performing an Initial Collection 67

Exploring Windows Collection Results 68

Getting Started Collecting Windows Custom Information 72

Discover, License, and Install UNIX/Linux Machines 80

Adding UNIX/Linux Machines 81

Licensing UNIX/Linux Machines 82

Installing the Agent on UNIX/Linux Machines 83

Performing a UNIX/Linux Collection 90

Exploring UNIX/Linux Collection Results 91

Discover, License, and Install Mac OS X Machines 94

Getting Started with VCM for Mac OS X 94

Adding Mac OS X Machines 94

Licensing Mac OS X Machines 96

Installing the Agent on Mac OS X Machines 97

Performing a Mac OS X Collection 103

Exploring Mac OS X Collection Results 106

Discover, License, and Collect Oracle Data from UNIX Machines 108

Adding UNIX Machines Hosting Oracle and Installing the Agent 109

Discovering Oracle Instances 109

Creating the Oracle Collection User Account 110

Performing an Oracle Collection 114

Exploring Oracle Collection Results 114

Reference Information about Oracle 114

Customize VCM for your Environment 115

How to Set Up and Use VCM Auditing 116

Getting Started with VCM for Virtualization 117

Virtual Environment Configuration 117

ESX 2.5/3.x,vSphere 4, and ESXi Servers Collections 118

vCenter Server Collections 118

Configuring Agent Proxy Virtualization Collections 118

Configuring Agent Proxy Machines 120

Licensing Agent Proxy Machines 120

Installing the Agent on the Agent Proxy Machine 121

Performing a Collection Using the Machines Data Type 121

Installing Agent Proxies 122

Configuring ESX/vSphere Servers 123

Copying Files to the ESX/vSphere Server 124

Running Scripts on the ESX/vSphere Server 124

Adding ESX/vSphere Servers to VCM 125

Licensing the ESX/vSphere Server in VCM 126

4 VMware, Inc.

Contents

Licensing ESX/vSphere Server Machines as Virtual Machine (VM) Hosts 127

Configuring Web Services for ESX/vSphere Server Communication 128

Adding the Web Services User to the Administrator Role Using the VI Client/vCenter Client 129

Installing the ESX Web Services Certificate on the Agent Proxy Machine 130

For ESX 2.5.x Only: Setting Up VirtualCenter to Collect Virtualization Data 134

Adding Web Services Settings 134

Performing an Initial Virtualization Collection 134

Exploring Virtualization Collection Results 135

Configuring vCenter Server Data Collections 137

vCenter Server Collection Prerequisites 137

Collecting vCenter Server Data 141

Reviewing Collected vCenter Server Data 142

Troubleshooting vCenter Server Data Collections 142

About the vSphere Client VCM Plug-in 143

Registering the vSphere Client VCM Plug-in 143

Configuring the vSphere Client VCM Plug-in Integration Settings 144

Getting Started with the vSphere Client VCM Plug-in 145

Upgrading the vSphere Client VCM Plug-in 146

Further Reading 238

Accessing Additional Compliance Content 239

Locating the Content Directory 239

Launching the Content Wizard to Import Relevant Content 239

Exploring Imported Content Results in the Portal 239

Installing and Getting Started with VCM Tools 241

Installing the VCM Tools Only 241

Foundation Checker 242

VCM Job Manager Tool 242

VCM Import/Export and Content Wizard (CW) 243

VCM Import/Export 244

Content Wizard 245

Maintaining VCM After Installation 247

Customize VCM and Component-specific Settings 247

Configure Database File Growth 249

Configure Database Recovery Settings 250

Create a Maintenance Plan for SQL Server 2005 250

Incorporate the VCM CMDB into your Backup/Disaster Recovery Plans 258

Troubleshooting Problems with VCM 259

Evaluating Missing UNIX Patch Assessment Results 259

Resolving Reports and Node Summaries Problems 260

To Resolve the Problem 260

Resolving Protected Storage Errors 260

To Resolve the Problem 261

Resetting the Required Secure Channel (SSL) 261

Updating the Web.config Configuration File 261

Updating the VCM Virtual Directory 262

Updating the IIS Settings in VCM 262

Resolving a Report Parameter Error 262

Configuring a Collector as an Agent Proxy 265

Verifying Membership to CSI_COMM_PROXY_SVC on the Agent Proxy Machine 265

Generating Key Pairs on the Agent Proxy Machine 266

Uploading Keys to the Database 266

Index 267

VMware, Inc. 7

vCenter Configuration Manager Installation and Getting Started Guide

8 VMware, Inc.

About This Book

About This Book This guide, VCM Installation and Getting Started Guide, describes the steps you must take in order to ensure

a successful VMware vCenter Configuration Manager (VCM) installation. This document contains the

following information:

nPreparing for the VCM installation.

nInstalling VCM.

nGetting started with VCM and its components.

nMaintenance and troubleshooting.

Read this document and complete the associated procedures to prepare for a successful installation.

The VCM Installation and Getting Started Guide covers VCM, Foundation Checker, and Service Desk

Connector.

Intended Audience

The information presented in this manual is written for system administrators who are experienced

Windows or UNIX/Linux system administrators and who are familiar with managing network users and

resources, and performing system maintenance.

To use the information in this guide effectively, you must have a basic understanding of how to configure

network resources, install software, and administer operating systems. You also need to fully understand

your network’s topology and resource naming conventions.

Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send

your feedback to docfeedback@vmware.com.

VMware VCM Documentation

The vCenter Configuration Manager (VCM) documentation consists of the VCM Hardware and Software

Requirements Guide,VCM Foundation Checker User's Guide, VCM online Help, this manual, and other

associated documentation.

VMware, Inc. 9

Technical Support and Education Resources

The following technical support resources are available to you. To access the current version of this book

and other books, go to http://www.vmware.com/support/pubs.

Online and Telephone

Support

To use online support to submit technical support requests, view your product

and contract information, and register your products, go to

http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support for

priority 1 issues. Go to http://www.vmware.com/support/phone_support.html.

Support Offerings To find out how VMware support offerings can help meet your business needs,

go to http://www.vmware.com/support/services.

VMware Professional

Services

VMware Education Services courses offer extensive hands-on labs, case study

examples, and course materials designed to be used as on-the-job reference tools.

Courses are available onsite, in the classroom, and live online. For onsite pilot

programs and implementation best practices, VMware Consulting Services

provides offerings to help you assess, plan, build, and manage your virtual

environment. To access information about education classes, certification

programs, and consulting services, go to http://www.vmware.com/services.

vCenter Configuration Manager Installation and Getting Started Guide

10 VMware, Inc.

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