Viessmann Vitocom 100 Operating instructions
Installation and service
instructions
for contractors
VIESMANN
Vitocom 100
Type GSM
Remote monitoring and remote control of heating systems
For applicability, see the last page
VITOCOM 100
5604 424 GB 5/2011 Please keep safe.
2
Please follow these safety instructions closely to prevent accidents and mate-
rial losses.
Safety instructions explained
Danger
This symbol warns against the
risk of injury.
!Please note
This symbol warns against the
risk of material losses and envi-
ronmental pollution.
Note
Details identified by the word "Note" con-
tain additional information.
Target group
These instructions are exclusively
designed for qualified contractors.
■ Work on the refrigerant circuit must
only be carried out by qualified and
authorised refrigeration engineers
■ Work on electrical equipment must
only be carried out by a qualified elec-
trician
■ The system must be commissioned by
the system installer or a qualified per-
son authorised by the installer
Regulations
Observe the following when working on
this system:
■ National installation requirements
■ Legal instructions regarding the pre-
vention of accidents
■ Legal instructions regarding environ-
mental protection
■ The Code of Practice of relevant trade
associations
■ All current safety regulations as
defined by DIN, EN, DVGW, VDE and
all locally applicable standards
aÖNORM, EN and ÖVE
cSEV, SUVA, SVTI and SWKI
Working on the system
■ Isolate the system from the power sup-
ply and check that it is no longer 'live',
e.g. by removing the separate fuse or
by means of a main isolator
Note
In addition to the control circuit, there
may be several power circuits.
Danger
Contact with 'live' components
can lead to severe injuries.
Some components on the
PCBs will remain 'live' even
after the power supply has
been switched off.
Before removing covers from
appliances, wait at least 4
minutes for the power to dissi-
pate.
■ Safeguard the system against unau-
thorised reconnection
Safety instructions
Safety instructions
5604 424 GB
3
!Please note
Electronic assemblies can be
damaged by electrostatic dis-
charges.
Before beginning work, touch
earthed objects, such as heating
or water pipes, to discharge static
loads.
Repair work
!Please note
Repairing components that fulfil a
safety function can compromise
the safe operation of your sys-
tem.
Replace faulty components only
with original Viessmann spare
parts.
Auxiliary components, spare and
wearing parts
!Please note
Spare and wearing parts that
have not been tested together
with the system can compromise
its function. Installing non-author-
ised components and making
non-approved modifications or
conversions can compromise
safety and may invalidate our
warranty.
For replacements, use only orig-
inal spare parts supplied or
approved by Viessmann.
Safety instructions
Safety instructions (cont.)
5604 424 GB
4
Installation instructions
Safety and Liability
Safety and liability................................................................................................ 6
Preparing for installation
System requirements........................................................................................... 7
Functions of the Vitocom 100............................................................................... 8
SIM card functions................................................................................................ 9
Installation sequence
Installing the Vitocom 100.................................................................................... 10
Overview of electrical connections....................................................................... 11
Connecting the Vitocom 100................................................................................ 13
Hooking up additional signals............................................................................... 15
Power supply........................................................................................................ 17
Service instructions
Commissioning
Requirements....................................................................................................... 19
Entering the PIN................................................................................................... 19
Inserting the SIM card ......................................................................................... 20
Input by SMS........................................................................................................ 22
Configuration
SMS commands with examples........................................................................... 25
Special notes on sending SMS............................................................................ 32
Monitoring credit
SIM card validity................................................................................................... 34
LED displays
LED descriptions.................................................................................................. 36
Signal strength (reception quality)........................................................................ 36
SMS transmission indication................................................................................ 36
Troubleshooting
Interpreting the LED flashing patterns.................................................................. 37
Fault messages.................................................................................................... 37
Specification....................................................................................................... 39
Index
Index
5604 424 GB
6
Danger
The Vitocom radio signals (from
communication via mobile
phone) may interfere particularly
with pacemakers, hearing aids
and defibrillators.
If you use any such equipment,
please avoid the immediate vicin-
ity of the operational Vitocom.
!Please note
The Vitocom only relays faults of
connected Vitotronic control units
and of the components connec-
ted to its configured inputs. For
technical details, see the installa-
tion and service instructions of
the appliances.
Conditions for fault messages:
■ The Vitotronic control units
and the Vitocom must be con-
figured correctly.
■ The Vitocom message paths
must be established.
■ The heating system and func-
tionality of the message facili-
ties must be checked at regular
intervals.
■ In order that messages can still
be transferred during a power
failure, we recommend using a
UPS (uninterruptible power
supply).
■ For further improvement of the
operational reliability of the
heating system, we recom-
mend allowing for supplemen-
tary measures, e.g. frost pro-
tection or monitoring for water
damage.
Liability
Viessmann accepts no liability for loss of
profit, unattained savings, or other direct
or indirect consequential losses resulting
from the use of the Vitocom or the soft-
ware, nor for losses resulting from inap-
propriate use.
The Viessmann General Terms and
Conditions apply; these are listed in the
relevant current Viessmann pricelist.
We accept no liability for SMS and e-mail
services provided by network operators.
The terms and conditions of the relevant
network operators therefore apply.
Safety and Liability
Safety and liability
5604 424 GB
7
Heating system
■ For one heating system with
Viessmann boiler and Vitotronic con-
trol unit or with heat pump and
weather-compensated control unit.
■ The control unit is connected to the
Vitocom 100 via the KM BUS.
■ Downstream heating circuit control
units that are not connected via the KM
BUS must be monitored via the digital
input of the Vitocom 100.
SIM card
■ SMS facility
■ Bi-directional function (sending and
receiving)
Mobile phone providers
■ SIM cards approved for use with the
Vitocom 100:
– T-Mobile (standard for Vitocom 100
with SIM card)
– Vodafone
– E-Plus
■ Adequate radio signal (field strength)
for the selected SIM card where the
Vitocom 100 is sited.
■ The SIM card must be enabled by the
mobile phone provider at the time of
commissioning.
Programming unit
■ SIM cards approved for use with the
mobile phone:
– T-Mobile
– Vodafone
– E-Plus
Message paths/Message targets
■ Mobile phone for receiving and send-
ing SMS.
Up to two mobile phones can be speci-
fied as message recipients.
Important information regarding sys-
tem limitations
■ At the time of publication of this docu-
ment the transmission range of the
Vitocom 100 has only been tested with
the approved SIM cards (for use with
the Vitocom 100). The perfect function
of the Vitocom 100 cannot be guaran-
teed with SIM cards that have not been
approved.
■ The transmission of SMS is a service
provided by mobile phone operators.
Consequently, the range of functions
offered by the Vitocom 100 cannot be
guaranteed in case of changes in the
SMS service provided by network
operators.
■ The wide range of different mobile
phone manufacturers and types
makes it impossible to test each one
regarding its compatibility with the
functions offered by the Vitocom 100.
Although no restrictions could be
detected with any of the tested mobile
phones, the perfect function of the
Vitocom 100 cannot be guaranteed for
all available mobile phones.
Preparing for installation
System requirements
5604 424 GB
Installation
8
Summary of functions
E
BC
A
D
AHeat source with control unit
BKM BUS cable
CVitocom 100
DAerial (not extendible)
EMobile phone
Remote switching
The operating mode of the heating cir-
cuits connected to the control unit can be
switched remotely using SMS.
Remote scanning
The following current settings of the
Vitocom 100 can be scanned remotely:
■ 2 mobile phone numbers that can be
notified in case of faults
■ SIM card credit (prepaid)
■ Current date and expiry date of SIM
card (prepaid)
■ Cost of one SMS (stored value)
■ Information text for naming the heating
system and the digital input
■ Current language setting
Remote monitoring
The Vitocom 100 monitors heating sys-
tems with Viessmann control units. Addi-
tional appliances are monitored via the
digital input of the Vitocom 100.
The following are automatically signalled
by SMS via mobile phone:
■ Faults of the heating system and those
of appliances connected to the digital
input
■ Expiry of SIM card (prepaid)
■ Notification regarding resetting the
current date after a power failure
Preparing for installation
Functions of the Vitocom 100
5604 424 GB
9
Note
The dates "AKTDAT" and "ENDDAT"
only need to be entered with a prepaid
SIM card for monitoring the available
credit. This entry is not required for a
contract SIM card.
SIM card functions
A SIM card is required to operate the
Vitocom 100. Different types of SIM
cards from mobile phone providers are
commercially available.
Note
Observe the system requirements for the
SIM card (see page 7).
PIN function
Once a PIN has been entered it remains
permanently in force, even after a power
failure. A re-entry is therefore not
required in this case. After power has
been restored, the LED displays inside
the device indicate the standby status of
the Vitocom 100 (see page 36).
Additional security
The Vitocom 100 is also equipped with
an access code (see pages 22
and 25) for all entered commands.
Preparing for installation
Functions of the Vitocom 100 (cont.)
5604 424 GB
Installation
10
Information on installation location:
■ Adequate strength of reception.
Note
Adequate strength of reception using
a mobile phone and a SIM card from
same mobile phone operator, see
page 36.
■ Observing the maximum cable
lengths (total length for all KM BUS
subscribers up to 50 m).
■ Power plug of the Vitocom 100 must
be easily accessible.
Install the aerial (not extendible) in a
favourable location:
■ To a suitable metal surface using the
magnet that is integrated in the aerial.
■ To a smooth, clean and dry surface
using the adhesive pad provided.
2. 3. 4x
1.
Installation sequence
Installing the Vitocom 100
5604 424 GB
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8
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