VeriFone Commander Site Controller User manual

CommanderTM Site Controller

First Data Rapid Connect

EMV Configuration Guide

Date: October 27, 2016

Verifone, Inc.

88 West Plumeria Drive

San Jose, CA 95134

Telephone: 408-232-7800

http://www.verifone.com

No part of this publication covered by the copyrights hereon may be reproduced or copied in

any form or by any means - graphic, electronic, or mechanical, includingphotocopying, taping,

or information storage and retrieval systems - without written permission of the publisher.

The content of this document is subject to change without notice. The information contained

herein does not represent a commitment on the part of Verifone. All features and

specifications are subject to change without notice.

Verifone, Ruby SuperSystem, and Secure PumpPAY are registered trademarks of Verifone, Inc.

Ruby Card, iOrder, and Commander Site Controller are trademarks of Verifone. All other brand

names and trademarks mentioned in this document are the properties of their respective

holders.

First Data Rapid Connect EMV Configuration Guide

for Inside Contact EMV

This guide provides detailed information on how to configure the Inside Contact

EMV feature on the Verifone Commander Site Controller for First Data network

sites.

All references to EMV in this document mean Inside Contact EMV. This document

does not cover or address Contactless EMV.

Verifone's implementation of EMV involves the VIPER EPS and the associated

MX800 Series and MX900 Series PINpads only. As the POS terminals are not

involved in EMV processing, no POS overviews or configurations are covered in

this document.

Refer to the Inside Contact EMV Feature Reference for complete details on

configuring and using Verifone solutions for EMV.

Revision History

Date Description

10/27/2016 Initial Documentation Release

iii

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Support Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Card Brands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Configuring EMV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Configuration Client Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Commander Site Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

BuyPass Rapid Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

BuyPass Configuration for Rapid Connect . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding the Dealer ID and Terminal ID. . . . . . . . . . . . . . . . . . . . . . . . 6

BuyPass FEP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Testing Rapid Connect Communications . . . . . . . . . . . . . . . . . . . . . . . . . 9

BuyPass EMV Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessing EMV Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Enabling EMV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CAPK File Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Card Table Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

EMV Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

First Data EMV Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Overview

EMV is the new standard for credit card processing. It describes a transaction between

a chip card and an EMV-enabled terminal. EMV transactions are much more secure than

magnetic-stripe-card transactions.

This document describes Verifone’s implementation of inside contact EMV within the

Commander Site Controller environment for First Data networked sites.

For successful Rapid Connect configuration for EMV at First Data sites, in addition to

enabling and configuring EMV, BuyPass FEP configuration updates and a CAPK file

download are required.

Support Contacts

Verifone's Petroleum Helpdesk offers merchants chat and email support by visiting

http://support.verifone.com. Sites may also contact support via phone by calling

the branded dedicated support line.

VASCs may contact the Verifone VASC Helpdesk at 888-777-3536, or through Tech

Support Chat/Email Assistance on the Premier Portal at http://premier.verifone.com.

For First Data Support, contact the First Data BuyPass Helpdesk.

Helpdesk Phone Number

Verifone ExxonMobil Merchant Helpdesk 888-976-5022

Verifone Sinclair Merchant Helpdesk 866-625-9707

Verifone Sunoco Merchant Helpdesk 800-480-5848

Verifone Valero Merchant Helpdesk 888-432-7027

Verifone VASC Helpdesk 888-777-3536

First Data BuyPass Helpdesk 800-726-2629

System Requirements

Supported Hardware

• MX800 Series: MX 850, 860, 870, and 880 support EMV functions if equipped with a

chip reader.

• MX900 Series: MX915 and MX925

• Commander Site Controller/RubyCi with Topaz

• Commander Site Controller/RubyCi with Ruby2

• Sapphire V910/V920 with Topaz

• Sapphire V910/V920 with Ruby

Supported Software

Commander Site Controller/RubyCi systems require Production Software Base 42+.

Sapphire systems require Production Software Base 188+.

All MX PINpad devices require VIPERPay 4.xx+

MX900 Series devices require Kernel 7.00+.

MX800 Series devices require Kernel 4.00+ and must have RFS18.

MX800 Series devices without RFS18 must be upgraded at the Verifone repair facility.

See How to Tell if Your MX800 Series PINpad is EMV Capable at support.verifone.com.

Supported Card Brands

Inside contact EMV supports the following card brands:

•AmericanExpress

•Discover

• Mastercard

•Visa

EMV implementation requires PINpad hardware with EMV Chip

Reader capability.

POS System Software may be eligible to Upgrade through

Verifone’s Remote Software Delivery. For more information visit

support.verifone.com and select Support Channels>Petro &

Convenience>Product Pages: Verifone Remote Software Delivery.

Refer to the Inside Contact EMV Feature Reference for details on

determining software versions of MX and POS devices.

Configuring EMV

By default the POS system is installed with EMV disabled. The merchant’s POS system

must be enabled and configured for EMV processing.

For BuyPass locations, enabling the POS system for EMV processing is done manually

through the Configuration Client.

PINpads must be configured with Application Identifiers (AIDs) and Certificate Authority

Public Keys (CAPKs). AIDs and CAPKs provided by First Data through table downloads.

There is no configuration tool available to create AIDs or CAPKs.

Other EMV options may be configured to customize specific behavior for United States

Common AID preferred processing and EMV stand-in processing. Depending on the

Front-End Processor (FEP), these values may be pre-configured, downloaded in a PDL,

specified in a table download, or manually edited through the Configuration Client.

EMV Technical Fallback, which allows Magnetic Stripe Data (MSD) swipes of an EMV

card, is controlled by the Card Table in VIPER. This behavior is not locally configurable.

See the Inside Contact EMV Feature Reference for more details.

All controller EMV configuration is done through the Configuration Client.

Configuration Client Access

Commander Site Controller

Access the Configuration Client for Commander Site Controller at the following address:

https://192.168.31.11/ConfigClient.html, or by logging into the Configuration Manager

in the CSR Functions on the register.

•UserName:Manager

• Password: (** the current valid Manager password **)

Refer to the Inside Contact EMV Feature Reference for complete

details on configuring Verifone solutions for EMV.

BuyPass Rapid Connect

Contact the First Data Merchant HelpDesk at 800-726-2629.

When calling the First Data Merchant Helpdesk for support, make sure there is available

information regarding recent processed transactions to be used for verification

purposes.

Request to have the merchant account converted to Rapid Connect and setup for EMV

processing on a Verifone POS system.

Prior to calling the First Data Merchant Helpdesk for conversion, know the BuyPass

Communications Transport currently in-use: BuyPass IP or BuyPass Datawire.

• Using Config Client, navigate to Payment Controller>EPS Configuration>BuyPass

Configuration>FEP tab.

If the Communications Options: Domain Name and Port fields are active, then the

site is using BuyPass IP as the communication transport method.

If the Communications Options: Domain Name an Port fields are dimmed, the

Security: Secure Datawire Channel checkbox is selected, and the Secure Channel

Parameters: Web Address field is visible, then the site is using BuyPass Datawire as

the communications transport method.

All First Data merchants implementing EMV must contact the First

Data BuyPass Helpdesk to be converted to First Data’s Rapid

Connect. The BuyPass support contact number and the information

the merchant will need to provide as part of the conversion request

are included below.

Before beginning a network conversion to Rapid Connect, close

out the daily reports for any transactions run on the current

network configuration.

BuyPass Configuration for Rapid Connect

The table below shows the configuration parameters that will be modified for

conversion to Rapid Connect.

Review the information and proceed to the next page for further instruction.

Before beginning a network conversion to Rapid Connect, close out the

daily reports for any transactions run on the current network

configuration.

To ensure proper configuration of the Verifone Viper EMV Solution, the

merchant’s First Data profile must be set to allow for Rapid Connect~EMV

processing. Contact the First Data Merchant’s Helpdesk for assistance.

Payment Controller>EPS Configuration>BuyPass Configuration

Network BuyPass Codec UMF

Dealer ID 6-digit Rapid Connect Merchant ID.

Terminal ID 3-digit Terminal ID.

Communication

Options

(Non-Datawire Only)

Domain Name Provided by Payment Host.

Port Provided by Payment Host.

FEP Parameters Brand BUYPASS (or major oil brand selection)

Security

(Datawire Only) Datawire Secure

Channel Enabled 

Web Address https://prod.dw.us.fdcnet.biz/sd/srsxml.rc

Allow Registration Enabled 

Communication Options address values may need to be updated

for proper Rapid Connect setup. Addresses are provided by the

Payment Host. Refer to the client’s Network Configuration Guide

for additional information.

Finding the Dealer ID and Terminal ID

Existing accounts using First Data Buypass Atlanta Native Enhanced Network (ATL 105)

use a formatted 13-character Dealer ID.

The Buypass ATL105 formatted string consists of the following:

• a 2-character terminal type code

• a 2-digit state code

• a 6-digit Merchant ID

• a 3-digit Terminal ID

The new Universal Message Format (UMF) associated with Rapid Connect uses a 6-digit

Dealer ID and 3-digit Terminal ID.

The UMF Dealer ID is the same 6-digit Merchant ID and the Terminal ID is the same

3-digit TID that is embedded within the ATL105 ID string.

As an example,

if the Buypass ATL105 Dealer ID is

VP13007411001,

then

the Rapid Connect Dealer ID = 007411,

and the Terminal ID = 001.

The 6-digit Dealer ID and the 3-digit TID

are the values that would be used to

configure the BuyPass Configuration FEP

Network settings.

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