VeriFone VX510LE User manual

PARTIAL AUTHORIZATION GUIDE

For the Verifone VX510LE Terminal

www.hostmerchantservices.com

250 Corporate Blvd. Suite L

Newark, DE 19702

phone

fax

877.517.4678

888.535.7463

A comprehensive walkthrough

for merchants on how to utilize

Partial Authorization on the

Verifone VX510LE terminal.

Host Merchant Services would

like to guide you through a

partial authorization

transaction on your

Hypercom VX510LE terminal.

Note: Partial Authorization

message will only appear

during a Sale when the card

swiped does not have enough

funds available to

complete the entire sale and

the Issuer approves a partial

payment.

Step 1: Press [Enter] to

confirm. Your screen will

display:

Amount Due $X.XX

PARTIAL APPROVAL

Step 2: Advise customer of

amount due and ask for

another form of payment.

Step 3: The receipt prints out.

It will look like the following

sample:

Note: Reverse transaction if

customer decides they do not

want partial payment

authorized on the card that

was being used.

The reversal process explained

if you wish to cancel a partial

authorization in Open Batch on

a VX510LE, using the retrieve

by invoice number option:

Step 1: Press [Scroll] three

times.

Step 2: Press [F2] for Reversal.

Your screen will display the

word “Reversal.”

Step 3: Your screen will then

display Reversal retrieve by:

And you will be given the

option of retrieving the rever-

sal by either the Invoice # or

the Amount.

Press Retrieve by Invoice #

Step 4: Your screen will then

prompt you to input the

Invoice number. Do so.

Step 5: Your screen will give

you the options:

Yes

Press Yes if information you

inputed was correct.

Receipt prints out.

Note: Reversals are not

allowed on PIN-BASED DEBIT.

Refund those as cash.

250 Corporate Blvd. Suite L

Newark, DE 19702

phone

fax

877.517.4678

888.535.7463

The reversal process explained

if you wish to cancel a partial

authorization in Open Batch on

a VX510LE, using the retrieve

by amount option:

Step 1: Press [Scroll] three

times.

Step 2: Press [F2] for Reversal.

Your screen will display the

word “Reversal.”

Step 3: Your screen will then

display Reversal retrieve by:

And you will be given the

option of retrieving the rever-

sal by either the Invoice # or

the Amount $.

Press Retrieve by Amount $

Step 4: Your screen will then

prompt you to input the

Amount in $X.XX. Do so.

Step 5: Your screen will give

you the options:

Yes

Press Yes if information you

inputed was correct.

Receipt prints out.

Note: Reversals are not

allowed on PIN-BASED DEBIT.

Refund those as cash.

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