Unify OpenStage 15 User manual

Unify Openstage 15, 20, 40 & 60 manual

A. Initial operation

1. Requirements and Information

Initial operation requires an nfon Deployment PIN . This is "40001998". A connection to the

telephone system can only be established after entering this PIN. This PIN is only required once,

during initial operation. When restarting the phone at a future time the PIN is already saved and

does not need to be reentered.

• Using a Unify OpenStage SIP phone with the NFON

telephone system requires a V3 R1.21. or V3 R1.38.

firmware or later.

• When purchasing phones from NFON we can

guarantee a compatible firmware is preloaded.

• Unify OpenStage phones are available in 3 versions.

The standard sold by nfon is the "SIP" version.

Customers who already own "HFA" OpenStage

phones can ensure these are compatible by

performing a firmware update. OpenStage "TDM"

models are not supported by nfon.

• When using the phone for the first time an NFON

Deployment PIN must be entered to establish a

connection to the nfon telephone system. For more

details please refer to A. Initial operation / 1.

Requirements.

• There is currently no access to the main directory

for the telephone system.

• Unify OpenStage phones provide no system menu

access (XML).

• At this time there is no CTI client for Unify OpenStage

phones.

• Unify OpenStage phones are available in ice blue

and lava.

• The Unify OpenStage 20, OpenStage 40 and

OpenStage 60 are also available as Gigabit

versions. This is indicated by the "G" in the product

name.

2. Adding an extension

All telephones you receive are preconfigured and connected to the telephone system.

B. NOTICES

1. Encryption

You have the option of voice encrypting (SRTP) your telephone calls. You can activate this

function for your customer account via the administration portal at any time.

- Activate the function on the administration portal.

- Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon

on the telephone display indicates encryption is activated.

ÞThe active call is now encrypted.

2. Call forwarding

You can configure various call forwarding scenarios. For this purpose you can use the call

forwarding profiles.

Under the telephone menu you can only edit the default profle (catch all / always) to be found

under the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol

or via the administration portal. For more information, refer to the administration portal manual

and the Ncontrol manual.

The following call forwarding options are available. You can activate or deactivate call

forwardings via the telephone menu's call settings.

Permanent call forwarding (always)

All incoming calls will be forwarded directly to the predefined telephone number.

Forward if busy (busy)

New calls will be forwarded immediately, when coming in during an active call. This call

forwarding option functions only, if the Call Waiting function is deactivated.

Delayed call forwarding (no answer)

Call forwarding condition: You do not answer the incoming call within a defined time period

(timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be

forwarded after the specified time has elapsed? The caller receives a call waiting signal and is

then forwarded to the defined destination.

If unavailable (not registered)

The option functions only if the end device is not registered to the telephone system:

When the Internet connection fails or there is no LAN connection.

and

If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123

- John Doe) and a caller calls the direct dial number for the extension directly, call

forwarding applies. If the extension is a member of a queue or a group and the queue or

group receives a call, call forwarding for the individual extension no longer applies! In

general, the destination should always be an available destination number. I.e., make sure

that no voicemail or announcement comes on.

Always depose an available telephone number as

target. Ensure that no voice mail or other announcement

picks up automatically.

When disconnecting the connection between the end

device and the telephone system, it can take up to 60

seconds for the call forwarding to work. Once the end

device is reconnected to the telephone system, it can

take up to 60 seconds for it to register.

Call forwardings can alternatively be activated through *-Codes:

*10 Activation of the call forwarding profile

*11 +

destination Permanent call forwarding to telephone number

**11 Cancel permanent call forwarding

*12 +

destination

If no answer after a specific time, delayed call forward to

telephone number

**12 Cancel delayed call forwarding

*13 +

destination If busy, forward to telephone number

**13 Cancel call forwarding if busy

*14 +

destination Call forwarding if unavailable

**14 Cancel call forwarding if unavailable

Example:

For permanent call forwarding to extension 555, enter “*11555”, to cancel “**11”. A

computerised voice informs you of the extension being activated/deactivated.

C. OPERATION

1. Basic functions

1.1. Telephone at a glance

Unify OpenStage 15:

Pos. Description Pos. Description

1 Using the receiver to phone as usual. 5 The dial pad is used to enter phone

numbers/codes.

2The display supports you intuitively in

operating the phone. 6Use the navigation keys to operate

the phone.

3Use the audio keys for optimal use of

your phone’s audio features. 7Program functions to the freely

programmable keys.

Mail box key

Menu key

The Unify OpenStage 15 can be expanded with the

Unify OpenStage Key Module 15 (expansion keypad).

Unify OpenStage 20:

Pos. Description Pos. Description

1Use the receiver to place and answer

calls. 5

Use the audio keys for optimal

use of your phone’s audio

features.

The tilting display supports you intuitively

in operating your phone (2-line display,

max. 33 characters each).

Use the 3-way navigator to

conveniently navigate the

applications of your phone.

3Use the function keys to access functions

commonly used during calls. 7The keypad is used to enter

phone numbers and text.

4Mail box key

Menu key

Unify OpenStage 40:

Pos. Description Pos. Description

1 Use the receiver to place and answer calls. 5

Use the audio keys for

optimal use of your phone’s

audio features.

2The tilting display supports you intuitively in

operating your phone. 6

Use the 5-way navigator to

conveniently navigate the

applications of your phone.

Program freely programmable sensor keys

with personal phone numbers and functions

for your personal needs.

7The keypad is used to enter

phone numbers and text.

Use the function keys to access functions

commonly used during calls (e.g. end) along

with the service menu and mailbox.

8The call indicator visually

indicates incoming calls.

Expand the Unify OpenStage 40 with the Unify

OpenStage Key Module 40 (keypad expansion).

Unify OpenStage 60:

Pos. Beschreibung Pos. Beschreibung

1 Use the receiver to place or answer calls. 6

Use the function keys to

access features commonly

used during calls (e.g. end).

2The large graphic display supports you

intuitively in operating your phone. 7

Use the audio keys for

optimal use of your phone’s

audio features.

Use the mode keys to conveniently operate

your phone’s applications. Pressing

repeatedly pressing will successively select

the tabs within a function.

Use the TouchSlider to

adjust the respective current

volume (e.g. phone ringing -

ringer volume).

4Use the TouchGuide to conveniently

navigate your phone’s applications. 9

The call indicator visually

indicates incoming calls and

new voicemail messages.

Program freely programmable sensor keys

with personal phone numbers and functions

for your personal needs.

10 The keypad is used to enter

phone numbers and text.

The Unify OpenStage 60 can be expanded with the

Unify OpenStage Key Module 60 (keypad expansion).

1.2. Placing calls

There are various methods for placing a call

With the receiver:

- Lift the receiver, enter the number number and confirm the number by pressing [OK].

- Enter the desired telephone number and pick up the receiver.

With the speaker / microphone:

- Press the speaker key .

- Enter the phone number and press [OK].

Calling a number from the call list:

Unify OpenStage 15, OpenStage 20 and OpenStage 40

- Press the mail box key .

- Use the navigation key to select "Calls" and confirm with [OK].

- You may now select from the following call lists: "Missed", "Dialled", "Received" and

"Forwarded". Use the navigation keys to select the respective call list and press [OK] to

confirm.

- The entries in the respective call list will be displayed. Use the navigation keys to select the

respective entry and lift the receiver.

- To start the call press [OK].

Unify OpenStage 60

-Press the call list key .

- You may now select from the following call lists: "Missed", "Dialled", "Received" and

"Forwarded". Repeatedly pressing the call lists key will successively select the various call

lists (tabs).

- After selecting the respective call list (tabs) you will see the entries in the respective call list.

Use the navigation keys to select the respective entry and lift the receiver.

- To start the call press [OK].

Dialling numbers via function keys (except Unify OpenStage 20):

- Press the respective function key on your phone to place a call.

For information about options you may program to your function keys please refer to „2.1.

Function keys“.

For information about configuring your extension please refer to administration portal manual.

1.3. Incoming call

There are various options for answering a call:

Using the receiver

- Lift the receiver.

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